
Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,497 reviews
One spoils the bunch The quick lube guys were good.. The service woman next to the cashier was very helpful. If I referred someone it would to her. The guy with the bear The quick lube guys were good.. The service woman next to the cashier was very helpful. If I referred someone it would to her. The guy with the beard was a xxxxxxx. That's the nicest word I can use. Also the porter service sucks. Car is never cleaned nice since the porter department was changed. Its bad when you don't even want a free wash. More
Good experience Good experience . Brought the car in for initial repairs thought they were completed the problem showed up again and then I was charged double for s Good experience . Brought the car in for initial repairs thought they were completed the problem showed up again and then I was charged double for something that should’ve been fixed the first time . More
1st class operation. This coming from a Cadillac GM of 30 yr 1st class operation, seamless, timely professional. Drivers were on time, in uniforms and super courteous! What more could you ask for in a service ex 1st class operation, seamless, timely professional. Drivers were on time, in uniforms and super courteous! What more could you ask for in a service experience. More
I should have gone here first The sales team was very helpful on finding the vehicle that I wanted and when they couldn't they had no problems ordering me one The sales team was very helpful on finding the vehicle that I wanted and when they couldn't they had no problems ordering me one More
I was taken good care of. My car looked excellent. MY AUTO BUTLER WAS EXCELLENT .MY MKX WAS CLEANED EXCELLENT. T MY MHEY TOOK ME HOME AND BROUGHT ME BACK. .I WAS AMAZED AT MY SERVICE. MY AUTO BUTLER WAS EXCELLENT .MY MKX WAS CLEANED EXCELLENT. T MY MHEY TOOK ME HOME AND BROUGHT ME BACK. .I WAS AMAZED AT MY SERVICE. More
Pick up The added service of picking up my car a giving me a loaner is a great add on while your car is being servicing my MKX. The added service of picking up my car a giving me a loaner is a great add on while your car is being servicing my MKX. More
Oil change Melissa was very friendly And Curtics The Driver Were also. Real professional Good job I liked the delivery service that help me out and Melissa was very friendly And Curtics The Driver Were also. Real professional Good job I liked the delivery service that help me out and was surprised at the car was wash More
Routine maintenance Normally there is a long wait before car can be serviced, but my last experience was very pleasant. Technician stated approximate time it would take t Normally there is a long wait before car can be serviced, but my last experience was very pleasant. Technician stated approximate time it would take to service my car and they did it in less time. Very friendly, helpful, explained service points completed. I would recommend service center to my friends and family. More
very accommodating Everyone was courteous and friendly and worked very hard to make sure I left satisfied with my new vehicle. There was no pressure to purchase one veh Everyone was courteous and friendly and worked very hard to make sure I left satisfied with my new vehicle. There was no pressure to purchase one vehicle over another. Very pleased with my purchase I am now a repeat customer More
Service center is awesome. I called for an appointment,got it there the night before,got a call the next morning just after 8am, was told it would be done in a couple hours and I called for an appointment,got it there the night before,got a call the next morning just after 8am, was told it would be done in a couple hours and washed. I got the call just after noon and picked up my shinny truck. I would recommend Sutton for all you vehicle needs. More