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Sutton Ford
Matteson, IL
4,494 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,494 reviews
Verified Customer
April 21, 2023
Luv u guys. Your care is amazing. Ok the stupid computer needs 15 words. I have been ur patient for years why do you need info Your care is amazing. Ok the stupid computer needs 15 words. I have been ur patient for years why do you need info More
by boyd1915
Employees Worked With
April 21, 2023
Great place to get your ford serviced. Stress free and confident, i was in and out! Stress free and confident, i was in and out! More
by Bishop266
Employees Worked With
Other Employees :
LaToyta McDonald, Mike Semik, Randy Mohrbach, Cree Lyons, Eric Eric
April 21, 2023
Very helpful and knowledgeable with all questions and suggestions, every person I have spoken with was also polite. suggestions, every person I have spoken with was also polite. More
by DAP1220039
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric
April 20, 2023
I have been doing with Sutton Ford since 1999. I have purchased 5 autos from them. I have purchased 5 autos from them. More
by CC1955
April 20, 2023
Sutton Ford is a joy to do buiness with. I especially love their longer business hours and helpful staff. Sutton Ford will always have our business! I especially love their longer business hours and helpful staff. Sutton Ford will always have our business! More
by KAYBBEALS
Employees Worked With
Brittani Ashley Culpepper
April 19, 2023
Quick Lane employee who took my information was friendly, helpful, and efficient. Service was completed quickly and I received a money saving coupon from Sutton Ford that helped me save money helpful, and efficient. Service was completed quickly and I received a money saving coupon from Sutton Ford that helped me save money More
by mviehweg
Employees Worked With
Blonde female in quick lane was awesome!!!
April 19, 2023
Great customer service and easy communication. Felt welcomed and confident my truck was in good hands. Felt welcomed and confident my truck was in good hands. More
by rwalus4120
Employees Worked With
April 19, 2023
I’ve been so frustrated with Sutton Ford lately. I bought my 2020 Ford Escape brand new from them in 2020. Since then it’s been in and out of the shop almost every other month and the car currently I bought my 2020 Ford Escape brand new from them in 2020. Since then it’s been in and out of the shop almost every other month and the car currently only has 21K miles on it. I just took it in for service for the works and to fix my check engine light that came on. I picked it up the same day and the very next day my check engine light came back on. On top of that I found a dent in my drivers side door that hadn’t originally been there and a random small plastic piece in my back seat - where that piece came from I’ll never know. I haven’t felt like they have valued me as a customer and the car they sold me has had nothing but problems. I wouldn’t recommend this dealership to anyone and I find it hard to believe I will ever do business with them again after this car. More
by domcoop
Employees Worked With
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