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Sutton Ford
Matteson, IL
4,494 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,494 reviews
Verified Customer
March 30, 2023
Prices are too high! Your separate charge for each diagnostic test (I needed 3) of $179 is ridiculous. Your separate charge for each diagnostic test (I needed 3) of $179 is ridiculous. More
by regina213
Employees Worked With
March 29, 2023
My vehicle was serviced in a timely manner. Coupons that were mailed out certainly helps bring down the cost. Coupons that were mailed out certainly helps bring down the cost. More
by JLG0413
March 25, 2023
Very helpful and amazing customer service. Quick repair I am very pleased! Much better than Ford of homewood Quick repair I am very pleased! Much better than Ford of homewood More
by noellenicolem
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric
March 25, 2023
I will never come back here for service. Terrible communication. So many failures to type. I’m done with Sutton Ford. It’s sad when you try to support a black own establishment and get such Terrible communication. So many failures to type. I’m done with Sutton Ford. It’s sad when you try to support a black own establishment and get such terrible service. More
by msouthe201002
Employees Worked With
Everyone
March 24, 2023
Lied about online pricing and put hidden fees on final invoice. Inspections were either not properly done, or done at all. invoice. Inspections were either not properly done, or done at all. More
by joshuasmith91702
Employees Worked With
March 24, 2023
Never use it again! !!!!!!!!!!!!!!!!! Turn around time it unbearable, two weeks! Please! Manager unbelievable. Won’t go back !!!!!!!!!!!!!!!!! Turn around time it unbearable, two weeks! Please! Manager unbelievable. Won’t go back More
by valencia5203
Employees Worked With
