Back

Sutton Ford

Matteson, IL

4.4
4,494 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
Contact Dealership

21315 Central Avenue

Matteson, IL

60443

Directions

By Type

Showing 4,494 reviews

March 01, 2023

Truck stop working called twice left message still no return call called again sent to voicemail paid 2800 dollars help More

by thelmajean68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Eric
Mar 03, 2023 -

Sutton Ford responded

We apologize for he inconvenience. What is your name? Call 708-720-8160. We will be back on Monday

Apr 06, 2023 -

thelmajean68 responded

I was told my truck was fixed drove it home stopped the same day I called they wanted to make me an aggressive offer for my truck witch was only 500 dollars I refused and now they refused to fix my truck or refund my almost 3000. Dollars I paid so now I’m going to have to call my lawyer ps even tried to show me some paper work I never seen but don’t back up them trying to fix my truck about 5 times no charge why can’t I get a refund HELP

Apr 06, 2023 -

Sutton Ford responded

It depends on the diagnosis and what happened. What is your name?

March 01, 2023

Timely service and great staff. I had a good experience. Eveyone was very helpful and couro More

by rachelleciluffo22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2023

I took my car for change oil, and I have to left without getting service because I waited for 3 hours. I asked how much more longer and they told me 3 more in front of me.👎 More

by r_soto18
Recommend Dealer
No
Employees Worked With
Employee is not listed and I don’t know his name.
February 27, 2023

Great, good,wonderful,stupendous, outstanding, glorious, wonderfully outstanding, outstandingly wonderful, fabulously wonderful, fabulously outstanding, nice More

by paul_lane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2023

Nice clean efficient service. Jessica and Jason were friendly and professional. I pass a Ford dealership close to my home in preference to getting my service at Sutton. And most o More

by millionmiler33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
February 27, 2023

I had a oil change it took 4 hours. I think that to long. Only six people ahead me. More

by jgoodie60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
February 26, 2023

Dealership is very professional good follow up very friendly not sure why this needs to be 15 words. This will keep people from filling out this review. More

by oakesy573
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica harris
February 26, 2023

Mr Lester parker was very knowledgeable in helping me with my loan processing thank you More

by Ladie1373
Recommend Dealer
Yes
Employees Worked With
Lester Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2023

They had a nice selection of vehicles to choose from. I’m happy with my new f150 More

by Clif
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Sporando
February 26, 2023

I SO GLAD TO HAVE MY CAR AT SUTTON FORD. THE ONE I CAN TRUST! ALWAYS A SATISFYING CUSTOMER. I WILL ALWAYS RECOMMEND MY FAMILY AND FRIENDS TO EITHER PURCHASE OR HAVE OUR VEHICLE SERVICED. More

by hlf37474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
60
...