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Sutton Ford
Matteson, IL
4,494 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,494 reviews
August 25, 2022
I always take my car to Sutton Ford for service. I always receive excellent customer service. I always receive excellent customer service. More
by Mamie
Verified CustomerEmployees Worked With
August 25, 2022
The Sutton Ford facility in Matteson had great customer service and a very helpful staff. service and a very helpful staff. More
by meeksda
Employees Worked With
Other Employees :
LaToyta McDonald, Cree Lyons, Anita Sutton, Eric Eric
August 24, 2022
Once I reminded the dealership about the problem. They took the time to address it and fix it. They took the time to address it and fix it. More
by dianenjeffries
Employees Worked With
August 24, 2022
Very nice and courteous people. I have had no problems with the work they have done on my vehicle. I have had no problems with the work they have done on my vehicle. More
by msphyl123
Employees Worked With
August 23, 2022
They seem nice, but will screw you. Lowballed me on my trade; I know you're never going to get decent value, but they went real low. Told me they couldn't go any higher, my car was too Lowballed me on my trade; I know you're never going to get decent value, but they went real low. Told me they couldn't go any higher, my car was too old and would go straight to auction. Of course now it is on their website for 3.5x what they gave me for it. Now, let's get to the actual vehicle. Ford Certified 172 point inspection my xxx! Have the vehicle for less than a week, there's a bit of a rattle, and then it gets bad. Cam phasers are screwed! Thankfully it was still under 60k miles, so I can take it to a good dealer for the warranty repair. AVOID SUCKY SUTTON!! More
by caseyrobbins
Employees Worked With
LaToyta McDonald
August 23, 2022
The technician was thorough and did a good job everybody was polite and prompt, thank you was polite and prompt, thank you More
by matthewstallings843
August 23, 2022
The staff is always helpful and professional. I have a great experience every time I visit. I have a great experience every time I visit. More
by jermainemorales
Employees Worked With
Other Employees :
Brittani Ashley Culpepper, Randy Mohrbach, Cree Lyons, Anita Sutton, Eric Eric, Abe Ascencio
August 22, 2022
Great service and friendly. Easy process and little hassle for us to schedule and pick up Easy process and little hassle for us to schedule and pick up More
by red281ua
Employees Worked With
August 21, 2022
I always get taken care of when im @ Sutton Ford, the staff is very professional, and they always keep me posted about the progress of the services being done to my car, and my car always comes back to staff is very professional, and they always keep me posted about the progress of the services being done to my car, and my car always comes back to me fixed, and clean after a nice car wash. This is by Far the Best dealership I ever did business with, and even after moving to a northwest suburb, I will continue to bring my car to Sutton Ford, , for their professional stuff , especially Erik, and ther great service. More
by cancerwoman2000
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric
August 21, 2022
Great Customer Service good Service. I would recommend to a family or friend, yes, yes yes I would recommend to a family or friend, yes, yes yes More
by OMH
