Sutton Ford - Service Center

Great customer service from Jillian and transporters. Still hearing a sound in right front tire area. Still hearing a sound in right front tire area. More

I’ve purchased 3 vehicles from Sutton Fire and every visit was a great experience.. I wasn’t there all day the salesman was great! I highly recommend Sutton ford visit was a great experience.. I wasn’t there all day the salesman was great! I highly recommend Sutton ford More

Very customer friendly. And answered all questions with professionalism. The waiting area was clean and orderly. Over all I am satisfied with the experience. And answered all questions with professionalism. The waiting area was clean and orderly. Over all I am satisfied with the experience. More

Customer service was great… no complaints and will recommend in the future. Thank you and keep it going recommend in the future. Thank you and keep it going More

The women at the desk was polite and efficient. .was only there for a couple minutes. Came to pick it up and just as professional. Truck looked great .was only there for a couple minutes. Came to pick it up and just as professional. Truck looked great More

They are very busy people but they are nice and helpful. Work was done in efficient matter of time. Work was done in efficient matter of time. More

Purchased a used vehicle with many issues. Dealership promised to get issues fixed. Dealership did fix everything I had noted was wrong but not without mass confusion. The phone game was playe Dealership promised to get issues fixed. Dealership did fix everything I had noted was wrong but not without mass confusion. The phone game was played over and over. Lack of communication to me as well as eachother at the Dealership. I was in a rental for almost a month and a half which is great that I recieved a loaner car for the duration of fixes. Fixes on the other hand took a little bit of calming myself down. Was told vehicle was complete so I went to pick it up and it was not complete. 1hr and 30 mins each way. 50 miles each way. I spent countless hours on the phone with dealer and hundreds of miles driving to and from the dealership. Overall, everything was fixed, and I was provided a loaner during the time. Would be 5 stars but lack of communication brings this review way down More

I take my car here for all my service needs. The service team is great and looks out for my service needs. The service team is great and looks out for my service needs. More

Great customer service, friendly staff, communication skills is great, and I love how they call and check up on their customers. skills is great, and I love how they call and check up on their customers. More