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Sutton Ford - Service Center
Matteson, IL
3,259 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,259 Reviews of Sutton Ford - Service Center
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October 12, 2020
Service was professional and thorough. My car drives like new now. All staff encountered were friendly, knowledgeable, and professional. I was kept informed throughout the entire process. new now. All staff encountered were friendly, knowledgeable, and professional. I was kept informed throughout the entire process. More
by dljcpa919
Verified CustomerEmployees Worked With
October 12, 2020
My experience with Jessica Harris and Stacey McClain was excellent. The suggestions for repair were presented concisely, and the service was professional, fast and thorough. excellent. The suggestions for repair were presented concisely, and the service was professional, fast and thorough. More
by citychic
Employees Worked With
Jessica and Stacey
October 12, 2020
I really don't have a lot to say I was happy with the service and the wait time was brief, the staff was polite and profrssional service and the wait time was brief, the staff was polite and profrssional More
by THGPN
October 09, 2020
Sutton Ford’s quick service department is very friendly and accommodating to their costumers. They make you feel at home when you go here for service and accommodating to their costumers. They make you feel at home when you go here for service More
by cpalmer94
Employees Worked With
October 09, 2020
Excellent dealership from sale through maintenance and service of my car. Always very friendly, courteous and trustworthy service and advice about maintaining my car. I could buy my card from anyplace but service of my car. Always very friendly, courteous and trustworthy service and advice about maintaining my car. I could buy my card from anyplace but I choose Sutton because of the staff and their dedication to providing excellent service. Very impressive. More
by wldmfm
Employees Worked With
Other Employees :
Anita Sutton, Cree Lyons
October 09, 2020
Poor service issue was not resolved. I had to rent a car at my expense for two days and the issue still was not resolved. Very disappointed!!! at my expense for two days and the issue still was not resolved. Very disappointed!!! More
by KAYVAUGHN53
Employees Worked With
Other Employees :
Brittani Ashley Culpepper, Michael Miller, matt monix, Tiffany Walker, chuck Yzaguirre
October 09, 2020
Service was pretty good, just had an issues wiith securing a courtesy ride to pick car up when done. Brittini was extremely friendly and attentive. securing a courtesy ride to pick car up when done. Brittini was extremely friendly and attentive. More
by crossleycorn
Employees Worked With
Brittini was extremely friendly and attentive , Brittani Ashley Culpepper
October 07, 2020
Jessica did an awesome job and kept me informed and what was going on and how long the process was going to take. She also gave me information about another problem I will return to address later. was going on and how long the process was going to take. She also gave me information about another problem I will return to address later. More
by lilmcj
Employees Worked With
Jessica Harris
October 07, 2020
Quick lane is the best. There are tons of oil change service centers but like a moth to a flame I always return here. Excellent service and Excellent staff service centers but like a moth to a flame I always return here. Excellent service and Excellent staff More
by daboss54
October 05, 2020
Quick Lane Service was excellent to me and takes care of my 2017 Lincoln MKX. Melissa, Jillian, and Jamie are knowledgeable with me on my SUV. my 2017 Lincoln MKX. Melissa, Jillian, and Jamie are knowledgeable with me on my SUV. More
by RenitaA
