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Sutton Ford - Service Center

Matteson, IL

4.4
3,259 Reviews

3,259 Reviews of Sutton Ford - Service Center

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December 23, 2019

Wheel cover missing, Excellent went beyond the basic. She renewed FordPass information which saves me financial headache.Thank you for this opportunity to share my though More

by llccloud
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2019

Julian is the best of the best so genuine very helpful thanks Julian I come here because of Julian please let her know that she’s the best More

by anita_saddler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Mohrbach
December 20, 2019

Totally pleased with the professional service team The service team is professional and always ready to help get you back on the road. I absolutely love the quick lane for several years. More

by Dion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service records provide the names of the team members
December 20, 2019

Prompt and courteous service The service department at Sutton Ford is respectful, caring and try to get the job done people. I will and I’ll continue to recommend Sutton Ford to p More

by tkhud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LaToyta McDonald, Anita Sutton
December 19, 2019

The staff is very professional There has never been a time that I came to the dealership and the service was not up to par .The complimentary rides are awesome if you don't want to More

by LHOPKINS1121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cree Lyons, David Deahl, Anita Sutton, Ron Eng, Andre Brumfield , Javier Rivera , Eric Eric, Dave Pleckham
December 19, 2019

Great Dealership I.wss a Sutton Ford customer when it was Olympia Firlds Ford. They have professional warm staff whose goal is to meet each customers needs. More

by msjacque0418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2019

Irritating Auto Butler people are awesome. Service dept. irritating. I couldn’t explain my noise or what was wrong and Erik irritated me until I finally said “f More

by romano626
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Eric
December 19, 2019

Very good. Staff was courteous Conveniently located. I came in without an appointment. The service department took good care of me. I would recommend the service department to my f More

by cmlockett29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2019

Oil change & auto butlet Didn’t receive my check-up list, I was a little disappointed. It is the first time ever since I’ve had my car, other than that top notch like usual wh More

by mimmsmoncure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2019

Service Great service Dave was great in explaining the problem I had with my car He did a great job. I was very impressed and satisfied. More

by revstew9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Pleckham
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