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Taylor Ford

Taylor, MI

4.7
1,983 Reviews
As Downriver's #1 Dealer, We Guarantee the Highest Trade in Value! With our Award Winning Staff and Ford Divisions Fastest Growing Dealer,let us prove our slogan “The Customer is Always First!" Taylor Ford has the largest selection of Ford vehicles in stock ready for fast delivery. We have over 125 Pre-Inspected cars, trucks, SUV'S, and crossovers in our inventory. We take pride in our customers. Are you looking to get your first loan or have you had several loans in the past? Let us take care of your finance needs. Have you had problems getting a vehicle due to past credit? Taylor Ford has a special department for that! Open Saturdays! Please stop in and see us.
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13500 Telegraph Road

Taylor, MI

48180

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Showing 1,983 reviews

December 08, 2021

Wonderful experience purchasing my 21 Bronco Badlands. After reading many online nightmares about ADM, dealer add ons, and other mark ups on Broncos at other dealerships nationally, some as much as $20K. More

by HANSELMANC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Kontur, Ray Harbin
Dec 09, 2021 -

Taylor Ford responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it is important for our customers to hear firsthand from other customers about their positive experiences. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we are happy to hear that you agree! On behalf of your friends here at Taylor Ford, enjoy that ride!

December 08, 2021

Sales rep Don Moon provided excellent detailed and professional information about the 2021 Bronco we purchased from Ford Taylor. He was able to allocate time after the purchase, to explain the package More

by WSANTANGELO1967
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Taylor Ford responded

Thanks for sharing your experience with us. We are pleased that you had a great sales experience with Don Moon. Please keep us in mind for all your sales & service needs in the future. We hope to see you again soon. Enjoy the ride!

December 06, 2021

Quick and easy from start to finish. I selected my car at 3 and was on my way home at 6. More

by rfreder6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cooke
Dec 07, 2021 -

Taylor Ford responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thank you for choosing Taylor Ford and we hope to see you again.

December 03, 2021

Excellent Service, Friendly staff, and overall a wonderful experience leasing my new vehicle! Taylor Ford exceeded my expectation and I left as a very happy customer! I will be back! More

by hollymanshum
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Titus
Dec 08, 2021 -

Taylor Ford responded

Thanks for sharing your experience with us. We are pleased that you had a great sales experience. Please keep us in mind for all your sales & service needs in the future. We hope to see you again soon. Enjoy the ride!

December 03, 2021

As one would expect, the purchasing process for my vehicle was quite smooth. I have no complaints about Bryan, who was very helpful and even answered an after-hours text from me. Unfortunately, I star More

by lmstimpson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dec 06, 2021 -

Taylor Ford responded

Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Taylor Ford, we take customer reviews very seriously. Please contact Mandy Friday at 313-216-1607. We look forward to working together with you to come up with a solution.

December 02, 2021

Would like to say that I am highly satisfied with Taylor Ford! Placed the 2021 mustang gt premium on order, while still in assembly Andrew Zerke did an awesome job at keeping me updated! He answered all que More

by cyfers12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Zerke
Dec 03, 2021 -

Taylor Ford responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it is important for our customers to hear firsthand from other customers about their positive experiences. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we are happy to hear that you agree! On behalf of your friends here at Taylor Ford, enjoy that ride!

December 01, 2021

They should refund the amount of $290 I paid to have a seamless title and new plate transfer. It was less than seamless. Transaction took 3 hours which should have been 1 hour at most. Sign title over, More

by adohen
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lou Horger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Taylor Ford responded

We sincerely apologize for any frustration this process has caused you. We understand how strongly you must feel and would love the opportunity to make it right. If you're open to a discussion, please contact Jerry Arroweed at jerryarrowood@rocketmail.com. We look forward to hearing from you.

December 01, 2021

Dealership was great and Andrew Louittit was very easy to work with. Would use his again. More

by jgrieco
Recommend Dealer
Yes
Employees Worked With
Andrew Louttit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Taylor Ford responded

Thanks for sharing your experience with us. We are pleased that you had a great sales experience with Andrew. Please keep us in mind for all your sales & service needs in the future. We hope to see you again soon. Enjoy the ride!

November 30, 2021

Always a great experience any time we go here. Friendly, fast and very helpful! Thanks! More

by stephanielmehi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Tucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Taylor Ford responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Welcome to the Taylor Ford family!

November 30, 2021

My Sales Rep Josh was amazing and so helpful. He made my My Sales Rep Josh was amazing and so helpful. He made my buying experience smooth and easy. More

by amanbeaudrie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshuah@shoptaylorford.com
Dec 01, 2021 -

Taylor Ford responded

Thanks for sharing your experience with us. We are pleased that you had a great sales experience with Josh. Please keep us in mind for all your sales & service needs in the future. We hope to see you again soon. Enjoy the ride!

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