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Taylor Ford

Taylor, MI

Overview
Employees
Reviews
Vehicles
4.7
1,983 Reviews
As Downriver's #1 Dealer, We Guarantee the Highest Trade in Value! With our Award Winning Staff and Ford Divisions Fastest Growing Dealer,let us prove our slogan “The Customer is Always First!" Taylor Ford has the largest selection of Ford vehicles in stock ready for fast delivery. We have over 125 Pre-Inspected cars, trucks, SUV'S, and crossovers in our inventory. We take pride in our customers. Are you looking to get your first loan or have you had several loans in the past? Let us take care of your finance needs. Have you had problems getting a vehicle due to past credit? Taylor Ford has a special department for that! Open Saturdays! Please stop in and see us.
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13500 Telegraph Road

Taylor, MI

48180

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Showing 1,983 reviews

April 04, 2022

Unfortunately Chris G. very amiable and knowledgeable service is not backed up with professionalism. My F250 was in 3/9th for routine maintenance and a recall to rep More

by Mariab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Geletzke
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2022 -

Taylor Ford responded

Thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please reach out to our service manager, Mandy Friday, at 313-216-1607 when you can so we can address this situation directly. Thank you and have a great day.

Apr 11, 2022 -

Mariab responded

I unfortunately did not this contact email until 4/8th so tried reaching Mandy Monday 4/11, her voice message states she is on a two week vacation.

April 01, 2022

Hassle free car buying experience. Brandon was very helpful and did a lot to get me the vehicle I wanted. More

by DAPX313
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cooke
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Apr 04, 2022 -

Taylor Ford responded

Thank you again for taking the time to let us know how we did. We want all our clients to have a comfortable and stress-free experience with us! We hope you have a great day!

April 01, 2022

Overall the experience was fine. There were some communication breakdowns, which were corrected. Fair price. More

by RHEINZ577
Recommend Dealer
Yes
Employees Worked With
Mike Rossi
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Apr 04, 2022 -

Taylor Ford responded

We appreciate your positive review of your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

March 30, 2022

My salesman Nick is the absolute best He is highly recommended! We have bought 5 vehicles from him More

by LISAMWILSON1977
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Isom
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2022 -

Taylor Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

March 30, 2022

My salesman always is a pleasure to work with, he treats me like I’m family. The dealership employees are also very helpful and friendly More

by WILLIAMFAWAZ60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sareini
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Mar 31, 2022 -

Taylor Ford responded

Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 28, 2022

Brandon was so helpful. He was very knowledgeable and make us feel welcomed. It was the best experience I have ever had. More

by raegirl07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cooke
Report | Print
Mar 28, 2022 -

Taylor Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 27, 2022

My sales person was very knowledgeable about the vehicle I was interested in. My vehicle was in stock. I took it for a test drive and purchased it More

by d_konarske
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kovach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2022 -

Taylor Ford responded

Congratulations on your new vehicle! We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

March 25, 2022

Mike Hayes and the sales team at Taylor Ford walked me through every option and found me the best possible deal. They handled my lease buy-out and trade-in promptly with no hassle to me at all. Excellen More

by MDEHAAN003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2022 -

Taylor Ford responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again for the great review!

March 23, 2022

MR.DON MOON IS OVER THE TOP AND A GREAT SALEMAN .THIS MAY WILL BE 3TH LEASE. More

by MARIGRATH24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Geletzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2022 -

Taylor Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

March 22, 2022

They were very informative and gave great customer service and treat me well as a customer More

by Me
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Sukel
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Mar 23, 2022 -

Taylor Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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