Taylor Ford - Service Center

Very poor on service. Make an appointment, get there then turned away because nobody to look at the car. Made another appointment for the following week being promised that it would be taken care of, we then turned away because nobody to look at the car. Made another appointment for the following week being promised that it would be taken care of, went in and waited 5.5 hours without any update. Good thing for Ford Pass. Pinged the car and it was still sitting in the lot. After I asked for update, the car was brought in. 15 minutes later, service advisor mentioned part that was bad, disheveled part in stocks and I was hastily lead to the cat, still with an engine light on. Asked when I should come back and it was pretty much, doncall us, we'll call you. I won't have to worry about calling them, they're done. Went to another dealership and received the respect and service that I deserve. It amazing, purchase a car, paid cash and get pushed off to the side. More

Chris has been my service advisor for 15 years. Always helpful, up front with car issues and recommendations. Knowledgeable and willing to share his knowledge helpful, up front with car issues and recommendations. Knowledgeable and willing to share his knowledge More

I didn’t have a wait. Mr. Miller listen to me and took care of my concerns. Great experience. Glad I came back to Taylor Ford. care of my concerns. Great experience. Glad I came back to Taylor Ford. More

Always friendly service and there to answer any question to make your time there less stressful. Thank you for time and knowledge. Will be back to make your time there less stressful. Thank you for time and knowledge. Will be back More

Britney stayed in contact with me throughout the process of my F150 being repaired. She is an asset to the Taylor Ford service department. Thank you so much for your kindness throughout, your communication, of my F150 being repaired. She is an asset to the Taylor Ford service department. Thank you so much for your kindness throughout, your communication, & just making it happen! More

Sales and service are awesome to work with! Everyone at the dealership was so friendly and helpful! Brandon was an amazing sales associate and really listened to what I wanted and even found me the exact c the dealership was so friendly and helpful! Brandon was an amazing sales associate and really listened to what I wanted and even found me the exact car in the color I was looking for and had it sent over from another dealer for me! I highly recommend Taylor Ford! More

Everyone from the sales dept to the service dept provides excellent service! The staff is friendly, cooperative, efficient, and very professional. Highly recommend Taylor Ford! excellent service! The staff is friendly, cooperative, efficient, and very professional. Highly recommend Taylor Ford! More

Dean is by far the best service advisor you could ever ask for. He will always keep you up to date with all repairs as well as go the extra mike to ensure that your vehicle is done as quickly as possible. ask for. He will always keep you up to date with all repairs as well as go the extra mike to ensure that your vehicle is done as quickly as possible. I feel he is a great asset to the Taylor Ford family. More

Don Moon is a great salesman. Don explained everything about the new vehicle. Everything went smoothly and we completed the deal in one day. I was happy with the service, everyone was friendly. I always r about the new vehicle. Everything went smoothly and we completed the deal in one day. I was happy with the service, everyone was friendly. I always recommend Taylor Ford. More

They called me that the part we needed was now in. I scheduled an appointment. I dropped off the truck. They installed the part. I got the truck back. The rest is history. scheduled an appointment. I dropped off the truck. They installed the part. I got the truck back. The rest is history. More