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Tenvoorde Ford

St. Cloud, MN

Overview
Employees
Reviews
Vehicles
4.4
2,049 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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185 Roosevelt Rd.

St. Cloud, MN

56301

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Showing 2,049 reviews

January 05, 2025

Extremely pushy and attempt to sell you on unnecessary services for a steep price. Would not recommend to anyone More

by mikespreiter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin
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Jan 07, 2025 -

Tenvoorde Ford responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

January 04, 2025

Though I had a small problem, mostly due to my ignorance, I was treated with courtesy and understanding. The service person was kind and considerate. I was very impressed. More

by PFLEAHMAN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2025 -

Tenvoorde Ford responded

Hi, Thank you for sharing your experience! We’re glad to hear that despite the small issue, our team was able to provide courteous and understanding service. We strive to make sure every customer feels valued and supported. We appreciate your kind words and look forward to serving you again!

January 04, 2025

For a female car owner, Tenvoorde and Justin Erwin represent the most factual and correct answers to questions and concerns about my vehicle. Always an upfront price and I can count on it being done c More

by epkkfk65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2025 -

Tenvoorde Ford responded

Hi, Thank you for your thoughtful feedback! We’re thrilled to hear that Justin and the team at Tenvoorde Ford have earned your trust with honest, straightforward service. It’s our priority to provide accurate information and only recommend necessary services, ensuring you have peace of mind with every visit. We truly value your trust and look forward to continuing to serve you for all your car maintenance needs!

January 04, 2025

Barry was very nice and professional. He made me feel really comfortable. And he caught something on my truck that was under warranty and suggested that we get it fixed as soon as possibl More

by LPEIRCE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2025 -

Tenvoorde Ford responded

Hi, Thank you for sharing your experience! We're glad to hear that Barry made you feel comfortable and took the time to catch the issue on your truck. It's great that he was able to address it under warranty for you. We appreciate your feedback and look forward to assisting you again!

January 04, 2025

Mike did a great job explaining the issue and the time that it was going to take to make this repair. More

by larrysherer37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2025 -

Tenvoorde Ford responded

Hi Larry, Thank you for your feedback! We’re glad to hear that Mike did a great job explaining the issue and the time needed for the repair. We strive to keep our customers informed and comfortable throughout the process. We appreciate your trust and look forward to assisting you again!

December 30, 2024

Wonderful dealership, very nice to work with,very helpful on everything. We would recommend this dealership to friends More

by irishtwo01
Recommend Dealer
Yes
Employees Worked With
Danny Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Aanenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Andreasen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Harris, Joseph Goshey
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Jan 02, 2025 -

Tenvoorde Ford responded

Thank you for your kind words! We're so glad to hear you had a positive experience with us at Tenvoorde Ford. We truly appreciate your recommendation and look forward to assisting you and your friends in the future!

December 28, 2024

I purchased a used f150 from Joseph and the entire experience was very easy and straightforward. Joseph was very helpful with explaining the buying process. I would definitely recommend Joseph for any More

by dthomps42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Culhane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Wobschall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Goshey
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Jan 02, 2025 -

Tenvoorde Ford responded

Hi, Thank you for sharing your experience! We're thrilled to hear that Joseph made your F150 purchase easy and straightforward. We truly appreciate your recommendation and look forward to assisting you again in the future!

December 28, 2024

Worst experience ever would never recommend to anyone three hours for oil change and when they were done, broke down in their own parking lot More

by tixiermatthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 01, 2025 -

Tenvoorde Ford responded

Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced. This is certainly not the standard of service we strive for at Tenvoorde Ford. Please reach out to Craig Schaefer at cschaefer@tenvoordeford.com so we can address your concernS. Your satisfaction is very important to us, and we'd appreciate the opportunity to make things right.

December 27, 2024

Awesome- as usual. Thanks for the open communication Jade! We love our new Ford Van. More

by ROCORI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jade Aanenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your kind words! We're so glad to hear you love your new Ford Van. We truly appreciate your continued trust in Tenvoorde Ford, and we're happy Jade could assist you with great communication throughout the process. Enjoy your new vehicle, and we look forward to serving you again!

December 26, 2024

The work was completely quickly, the representatives are knowledgeable and friendly. The tires are working well and giving me confidence as I drive this winter. Thank you! This was in the Quick Lube Dept More

by wmlais49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Voight from quick lube
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Dec 27, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're thrilled to hear that your tire service was completed quickly and that our team provided you with knowledgeable and friendly assistance. We're glad the tires are giving you confidence on the road this winter. We appreciate your business and look forward to serving you again at Tenvoorde Ford!

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