Tenvoorde Ford

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I have a 2017 Ford Explorer that I have been happy with from the day I bought it. I always service my vehicle with Tenvoorde because they are courteous, thorough, and explain all services. They also point from the day I bought it. I always service my vehicle with Tenvoorde because they are courteous, thorough, and explain all services. They also point out services I may need in the future but leave the decision up to me, just info not pushy. I like that. More

Had a problem after oil change. All the oil leaked out at 1300 of 5000 miles and ruined engine. Said it wasn't there fault. Lost a 20 plus year customer. 1300 of 5000 miles and ruined engine. Said it wasn't there fault. Lost a 20 plus year customer. More

Great service. Mike is a awesome service advisor. I would recommend. Their facility is clean and comfortable. I will definitely bring my pick up back. recommend. Their facility is clean and comfortable. I will definitely bring my pick up back. More

I switched to this dealership because I was not satisfied with the last dealership I was dealing with. And I have been nothing but pleased with my experience with Tenvoorde!! They are very knowledgeable and with the last dealership I was dealing with. And I have been nothing but pleased with my experience with Tenvoorde!! They are very knowledgeable and happy to help with any problem that occurrs I will continue to come here and give anybody that asks advice on where to go for great service. That this is absolutely the place to come!! More

My vehicle was at the shop for over 4 hours last week because I’m in need of a quote for a few of the items that are broke and I still have to hear back from anyone!! Service tech was annoyed with other because I’m in need of a quote for a few of the items that are broke and I still have to hear back from anyone!! Service tech was annoyed with other people within the organization and as a customer, I feel the same! More

In February we came into dealership to get rid of my lease on the Escape and ended up with a new explorer which I had wanted to get back into for the last several years. Our salesman Dan was great to de lease on the Escape and ended up with a new explorer which I had wanted to get back into for the last several years. Our salesman Dan was great to deal with and everything ran smoothly and glad to be dealing back at Tenvoorde. More

In the last 4 years, I've had a few concerns. First, the Quick Lane service on my vehicle. The printed service report was for a 4X4. So I quit the QL because my pick-up is a 2X4. After consulting with th Quick Lane service on my vehicle. The printed service report was for a 4X4. So I quit the QL because my pick-up is a 2X4. After consulting with the GM, I came back to the service department. Then I traded vehicles for a certified used truck and discovered later that the balance of the bumper to bumper guarantee did not exist. The administer that advised me of that guarantee had been dismissed. Now, either Ford or the dealer have defective parts. Twenty chrome lug nuts were replaced at my last service (5 were previously replaced). Now is the time to shift my business to the local largest Silverado dealer in Minnesota. More

Quick lane absolutely great! Service center very poor. Called service tech after having a major repair done and never received a call back. Poor CS Called service tech after having a major repair done and never received a call back. Poor CS More