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Tenvoorde Ford
St. Cloud, MN
2,045 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,045 reviews
July 14, 2019
Amazing guy and extremely helpful! Great guy to buy a car from! He’s extremely helpful plus he’s been friends of the family for some time. He’s sold a couple vehicles to my family membe Great guy to buy a car from! He’s extremely helpful plus he’s been friends of the family for some time. He’s sold a couple vehicles to my family members, and that’s the reason I decided to shop from Tenvoorde. It was a spur of the moment shopping trip but he found the perfect truck for me, and the deal he gave me was something I couldn’t pass up. Definitely would recommend him to anyone looking for a future vehicle. More
by dieseldcm2
Employees Worked With
Kolin Miley, Darin Ennen
July 14, 2019
Helpful Helping finding vehicle that fitted our needs! Everyone was very friendly and helpful with all of our questions! Would recommend this dealership to fa Helping finding vehicle that fitted our needs! Everyone was very friendly and helpful with all of our questions! Would recommend this dealership to family and friends! Thank you! More
by Sept1956
Employees Worked With
July 13, 2019
Service on Ford Edge Mike Asperheim is truly a professional. He knows my vehicle and helps with any questions or requests I may have. I would recommend Mike and Tenvoorde Mike Asperheim is truly a professional. He knows my vehicle and helps with any questions or requests I may have. I would recommend Mike and Tenvoorde to anyone who asks. More
by carainer
Verified CustomerEmployees Worked With
July 11, 2019
Good experience turned very bad Well this is going to be a long review heads up. I bought this truck from Dan Larsen after they reached out to me. He was a great guy and helped me ou Well this is going to be a long review heads up. I bought this truck from Dan Larsen after they reached out to me. He was a great guy and helped me out with everything. Then I got the truck and in short things didn't go as planned as there were mechanical issues. Then I went in and talked to the manager Chad and he took it into the shop that day. It took a while to fix but this place made it right and fixed the whole deal for nothing. Tossed me my keys and I was on my way. It may have started bumpy but they made it right and I am very greatful. More
by Cbass12
July 09, 2019
Short and Sweet I trust Darin to be honest with me and to find me a car that will last. The sales team was knowledgeable and friendly! I am very happy with my purch I trust Darin to be honest with me and to find me a car that will last. The sales team was knowledgeable and friendly! I am very happy with my purchase! More
by melisrooney
Employees Worked With
Darin Ennen
July 09, 2019
Great service Service has always been amazing. Unfortunately I have sold my Ford vehicle and will not be servicing my new Dodge with them due to warranty purposes! Service has always been amazing. Unfortunately I have sold my Ford vehicle and will not be servicing my new Dodge with them due to warranty purposes! Thanks for the great years of service! More
by Juan234
Employees Worked With
Other Employees :
Russ Hoeschen, Tom Mullenmeister, James Niemuth, John Murray
July 08, 2019
Worst customer service Iv ever experienced !! I bought a used ford truck from tenvoorde a while back only because it was the color and options I wanted, sales rep Dan was pushy and eager to finish I bought a used ford truck from tenvoorde a while back only because it was the color and options I wanted, sales rep Dan was pushy and eager to finish up the sale with me avoiding questions and pushing me for time, after getting home for a few days I found several issues with the truck so I called back and Dan said he would talk to his manager about the issues and get back to me acting as if it was such an inconvenience for him, a week goes by and I hear nothing so I call the sales manager Chad, he says very sorry about this we agreed that the few parts I was complaining about would be sent to me in the mail so I could replace them, again a week goes by and I get nothing so I call back to leave Chad a voice mail again to have no call returned to me about my parts, it would be one thing to say sorry were aren’t covering those broken parts but Chad very clearly stated he would get those in the mail for me right away than didn’t do it so why tell me you would send them in the first place if you weren’t planning to, I than gave one last attempt by calling store manager David and upon his non answer left yet another voicemail about my experience only to have an additional 2 weeks go by with no response. How terrible is it to be ignored by your sales rep, the sales manager and the manager of the entire dealership over what they said they would send to me in the first place, after spending 31 grand with them and not being able to get my 50-100 dollars worth of stuff from them I find it to be ridiculous, clearly they are a take your money and run kind of business who cares nothing about customer satisfaction. In fact I’m rather convinced that after buying this “certified truck” that’s supposed to be so new-like and perfect because of the inspection process that it goes through for the lifetime warranty that they don’t even do the inspection In the first place, it would seem in my case they just say it’s Inspected as good and send it over so the warranty can be validated and put it on the lot making all problems the warranty companies at that point. I will never return to tenvoorde and I would recomend no one to go there!! More
by triton33blake
July 06, 2019
Awesome Friendly customer service and staff. Very nice waiting area for customers with coffee,drinks, snacks, magazines,tv. First time buying a car here and w Friendly customer service and staff. Very nice waiting area for customers with coffee,drinks, snacks, magazines,tv. First time buying a car here and will be back. More
by NANCYAKEMPER5
Employees Worked With
I don’t remember the guys for service, all were friendly and helpful, Erik Anderson
July 03, 2019
Detailing This last time I had my car detailed was the best it had ever been done. They did s very thorough job! It was tough getting a car to use but event This last time I had my car detailed was the best it had ever been done. They did s very thorough job! It was tough getting a car to use but eventually they took care of that as well. More
by rjcariveau
Employees Worked With
Not sure
July 02, 2019
Good experience We’ve purchased Several new vehicles and this would be our second at Tenvoorde. This was a very good experience. Very pleased with both Mike and Kolin We’ve purchased Several new vehicles and this would be our second at Tenvoorde. This was a very good experience. Very pleased with both Mike and Kolin for their help in many ways. More
by conandjod
