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Tenvoorde Ford

St. Cloud, MN

4.4
2,049 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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185 Roosevelt Rd.

St. Cloud, MN

56301

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Showing 2,049 reviews

January 13, 2025

Checking our truck in was an easy process. The service work was done about an hour before the time we were told. More

by priceac55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jan 14, 2025 -

Tenvoorde Ford responded

Hi, Thank you for your feedback! We’re happy to hear that checking in your truck was easy and that the service was completed ahead of schedule. We appreciate your trust in Tenvoorde Ford and look forward to serving you again!

January 11, 2025

Brought my jeep in for a coolant change before my daughters birthday. It was the only place I could get it in. Paid over $200 and picked it up at the end of the day. Drove it home with no heat. They More

by Rvnraged
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
Jan 14, 2025 -

Tenvoorde Ford responded

We want to extend our sincerest apologies for the challenges you’ve faced after our service. We genuinely understand how frustrating this must be for you, and we can assure you that your concerns are extremely important to us. To ensure we address your issues promptly and effectively, we encourage you to reach out to our service manager, Craig Schaefer, at cschaefer@tenvoordeford.com so we can discuss what occurred and work toward a resolution. Thank you for your understanding and patience during this time. We truly appreciate your feedback and the opportunity to make things right.

January 11, 2025

Very informative and letting me know exactly how long I would have to wait thank you More

by MARK.EBNET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Stueve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Tenvoorde Ford responded

Thank you, Mark! We're glad our team at Tenvoorde Ford provided clear and timely communication about your wait time. We appreciate your kind words and look forward to assisting you again in the future!

January 09, 2025

Sales is a little aggressive, but overall a positive experience and met my shopping needs. More

by Titansrolle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Wobschall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Goshey
Jan 10, 2025 -

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're glad to hear that we were able to meet your shopping needs. We appreciate your input regarding the sales experience and will continue to work on improving in that area. We look forward to assisting you again in the future!

January 06, 2025

Bob does a fantastic job taking care of the City of Burnsville, look forward to working with him in the future. More

by Eric.Olson
Recommend Dealer
Yes
Employees Worked With
Jade Aanenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Aanenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Tenvoorde Ford responded

Thank you, Eric! We're glad to hear Bob is doing such a fantastic job taking care of Burnsville. We look forward to working with you again in the future!

January 06, 2025

Everyone at the dealership was friendly and easy to work with. Salesman was very helpful More

by cjgearns
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Goshey
Jan 07, 2025 -

Tenvoorde Ford responded

HI, Thank you for sharing your experience! We're glad to hear that everyone at Tenvoorde Ford was friendly and that our salesman was helpful. We appreciate your business!

January 06, 2025

Did not care for the exprerience I had. My Bluetooth system was messed up after an airbag recall service. Rude upon addressing the situation. Aside from the kind woman at the front main des More

by dkoonst23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Asperheim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Tenvoorde Ford responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

January 06, 2025

The work was done quick and my tires are and good to go and I will return with future services More

by jessicamwest0908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Tenvoorde Ford responded

Thank you, Jessica! We're glad to hear your tire service went smoothly. We look forward to assisting you with any future services!

January 06, 2025

The staff professionalism is above reproach. They completed the job in a minimum time frame. More

by dannywilliams502
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Tenvoorde Ford responded

Thank you, Danny! We're pleased to hear about your positive experience with our professional staff and efficient service. We appreciate your feedback!

January 06, 2025

Barry does a excellent job for me. I will go back to him on my next oil change. More

by jelpowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're glad Barry provided excellent service, and we look forward to assisting you again during your next oil change.

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