Thoroughbred Ford

Outstanding Sales Experience! The staff was exceptional. Jim Comer was my sales consultant, and I felt like he really listened to what I wanted and tried to meet my needs. He was The staff was exceptional. Jim Comer was my sales consultant, and I felt like he really listened to what I wanted and tried to meet my needs. He was transparent, friendly, genuine, and went above and beyond to make my experience a positive one. I didn't interact with Greg Polsky, the Sales Manager, as much, but to the extent that I did, he was also committed to making my experience a positive one. I regret I don't remember their names, but the two gentlemen I interacted with in Finance were also very helpful and informative. Even my experience with the Parts employees, especially Tim Embry, was very positive. More

Great buying experience I had called other dealers in KC and Ryan was the only one who immediately told me all the rebates available for the F-150 I was looking for. The othe I had called other dealers in KC and Ryan was the only one who immediately told me all the rebates available for the F-150 I was looking for. The other dealers had not even mentioned the ones he told me about. He also gave me a great trade-in price for my truck. In less than 2 hours I had left the dealership with my new truck. I would highly recommend this dealership for women who are buying a vehicle by themselves. I had also purchased a truck from this dealer in 2003 and was very satisfied with that purchase. Ryan was very knowledgeable and explained every feature on the truck before I left. He also called 3 times with in 3 days after the purchase to make sure I was happy with the truck. I am very satisfied with my new F-150 " hassle free" purchase and give the dealership high marks. More

Wonderful Experience The most wonderful experience I have had in purchasing a new vehicle. I would recommend this company to everyone if they want a stress free purchase. The most wonderful experience I have had in purchasing a new vehicle. I would recommend this company to everyone if they want a stress free purchase. I purchased a 2014 Ford Focus at Thoroughbred Ford May 30, 2014. It was the most pleasant and stress free experience I have had purchasing a vechicle. Jeffery Ferguson was a fantastic salesperson. I told him what I was looking for and he provided it for me to test drive. When I was ready to complete the purchase, he did all the processing of my paperwork and my time at the dealership was only about an hour to sign, seal and deliver my new vehicle. I would recommend Thoroughbred to everyone and everyone there was very nice and sincere in helping me. Thank you Thoroughbred Frod and Jeffery Ferguson for the pleasurable experience in purchasing a new vehicle. More

Love my new Fusion! I recently purchased a new Fusion Titanium and have been showing it off everywhere I go. This is my second purchase from Thoroughbred (bought a Focus I recently purchased a new Fusion Titanium and have been showing it off everywhere I go. This is my second purchase from Thoroughbred (bought a Focus in 2007) and I must say this experience was even better than the first one. I did an online pre-approval which really streamlined the finance process. My sales rep Erston Kearns was excellent in his knowledge and customer service skills. He patiently answered all my questions and addressed all my concerns prior to the final purchase. On the day of purchase he walked me through the steps and showed me everything I needed to know to get started driving my new car. Thank you to Erston and Thoroughbred Ford for a stress-free buying experience! More

Recent Purchase @ Thoroughbred Ford I recently visited a couple dealerships prior to making my final purchase at Thoroughbred Ford & it was nice to not feel pressured into a sale and hav I recently visited a couple dealerships prior to making my final purchase at Thoroughbred Ford & it was nice to not feel pressured into a sale and have someone who was very knowledgeable on the vehicle that I was interested in. Bill had the vehicle I was interested in waiting up front upon arrival for further review and a test drive. Jessica was also very professional & possesses a great personality! I cannot remember the other gentleman's name that wrote up the paperwork / warranty information, but he was a real nice guy who explained everything very well. Upon coming back to the dealership that day, I found my vehicle that I drove to the dealership (didn't trade in) to possess a dead battery. This was after they had closed for the day, but a few people were still around, in which, one of the guy's took his time to get my vehicle jump started. Once again, much appreciated. Thank you to everyone that made my buying experience and easy one. I'll certainly give them my first look the next time I have a vehicle need!! More