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Thoroughbred Ford
Kansas City, MO
366 Reviews
We are located in Kansas City & Platte City, Missouri . Thoroughbred Ford has won 11 President's awards for outstanding customer service. We are a metro Kansas City Ford dealer providing sales, service, Ford parts and accessories as well as a complete direct repair certified body shop and collision repair center, and a Rental Department. Thoroughbred offers the full line of new Ford cars, trucks, sport utilitys and Crossovers.
We are the home of Smart Cars offering nearly new vehicles for thousands of dollars off the price of new cars. As a Certified Pre Owned dealer we offer the finest in low mileage one owner certified reconditioned and ready to go used cars. These certified pre owned vehicles offer a full factory warranty which includes basic warranty coverage for three months or three thousand miles (or the balance of the factory warranty) plus a six year one hundred thousand mile Powertrain warranty. We can also provide Ford Service contract coverage for the vehicle if you choose. Our highly trained service staff is certified by both Ford Certified and ASE national certified.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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Showing 366 reviews
January 08, 2015
Great Service I worked with Eric Flicklinger at this dealership. He helped me find a car that I absolutly love. I didn't feel pressured at all. Eric is an awesome s I worked with Eric Flicklinger at this dealership. He helped me find a car that I absolutly love. I didn't feel pressured at all. Eric is an awesome sales man and would definitely recommend going to him. This is the second new car that we have pruchased from him. He's an awesome down to earth guy! More
by karena
Employees Worked With
Eric Flickinger
January 03, 2015
Great dealership We bought our new 2015 Titanium Escape earlier this week and the experience was super. "Coach" Dave Galvan was our salesperson and he was incredible We bought our new 2015 Titanium Escape earlier this week and the experience was super. "Coach" Dave Galvan was our salesperson and he was incredible to work with. We'll definitely buy from "Coach" and Thoroughbred again and will recommend everyone to them. More
by Steve
Employees Worked With
December 10, 2014
NEW CAR They did it for me again. The inventory, the knowledge of incentives, Made a good deal. I'm very happy. Always a good experience. Thanks. They did it for me again. The inventory, the knowledge of incentives, Made a good deal. I'm very happy. Always a good experience. Thanks. More
by Jack Ancona
December 02, 2014
Best car buying experience ever! Hands down one of the best car buying experiences I've had. First time on the lot, test drove an Explorer, felt no pressure about purchasing, Cliff (s Hands down one of the best car buying experiences I've had. First time on the lot, test drove an Explorer, felt no pressure about purchasing, Cliff (salesman) was there to answer questions, knowledgeable and friendly. We left the lot feeling no pressure just a friendly handshake and a "let me know if you have any questions or what we can do to earn your business." Cliff called a few days later and asked me simply, "what are looking to do with your car purchase?" I told him our parameters and apprehensions, he stated that he would work on something and call me back. The next day he called and said he had exactly what we were looking for and indeed he did. The model, price point, and terms were spot on. When we arrived back at the dealership we were driving off the lot in less than 2 hours and that was with financing and paperwork. Love this place! More
by Anthony Simpson
Employees Worked With
Cliff Jackson
November 21, 2014
Absolutely perfect Our experience has been the best car sales experience anyone could hope for. Our salesmen sold us a car, but also advocated a much better situation f Our experience has been the best car sales experience anyone could hope for. Our salesmen sold us a car, but also advocated a much better situation for our family. He fought along side the Thoroughbred team to settle our negative equity with a previous 2nd chance lender , allowing us to have more finance room for our 2014 car with an unbelievably low rate. Our dealer looked at our situation and hand picked a great vehicle for our budget, family needs AND Future credit health! He treated us, with dignity and respect, all with a smile! His customer service was not only above and beyond, but also GENUINE! We will return ! More
by Happyhappy2014!
Employees Worked With
Michael Schrader
October 27, 2014
Thoroughbred at I 29 and Barry. My experience at thoroughbred ford at I 29 and Barry Road was OK, Mr. O'sullivan and I come to terms in a fair and satisfactory manner to both sides. My experience at thoroughbred ford at I 29 and Barry Road was OK, Mr. O'sullivan and I come to terms in a fair and satisfactory manner to both sides. I must remember it is not the dealership job to sell my used car. I am very lucky that Mr. O'sullivan worked hard to get my car back and I deeply appreciate it. He filled it full of gas and detailed it free of charge. Thanks again. More
by deanmitchell1950
August 09, 2014
Purchasing a new vechicle for my Wife Purchasing a new vechile can sometimes be overwhelming,however the sales rept. can maked the difference. The experience that my wife and I had was ver Purchasing a new vechile can sometimes be overwhelming,however the sales rept. can maked the difference. The experience that my wife and I had was very positive.I had began talking with our sales rept. back in June about various models ford had. Our sales rep was Arturo Mondragon and was very helpful. At no time did we feel under any pressure. Art was very polite and had the knowledge to answere all my questions about verious models.He worked with us on the final sales price. My wife and I purchased a 2014 fusion. I would encourage anyone wanting to purchase a new car to stop at Thoroughbred Ford and talk to Art. More
by dhand
Employees Worked With
Arturo Mondragon
July 04, 2014
Outstanding Sales Experience! The staff was exceptional. Jim Comer was my sales consultant, and I felt like he really listened to what I wanted and tried to meet my needs. He was The staff was exceptional. Jim Comer was my sales consultant, and I felt like he really listened to what I wanted and tried to meet my needs. He was transparent, friendly, genuine, and went above and beyond to make my experience a positive one. I didn't interact with Greg Polsky, the Sales Manager, as much, but to the extent that I did, he was also committed to making my experience a positive one. I regret I don't remember their names, but the two gentlemen I interacted with in Finance were also very helpful and informative. Even my experience with the Parts employees, especially Tim Embry, was very positive. More
by In_Christ
Employees Worked With
Greg Polsky, Tim Embry, Jim Comer
June 25, 2014
Great buying experience I had called other dealers in KC and Ryan was the only one who immediately told me all the rebates available for the F-150 I was looking for. The othe I had called other dealers in KC and Ryan was the only one who immediately told me all the rebates available for the F-150 I was looking for. The other dealers had not even mentioned the ones he told me about. He also gave me a great trade-in price for my truck. In less than 2 hours I had left the dealership with my new truck. I would highly recommend this dealership for women who are buying a vehicle by themselves. I had also purchased a truck from this dealer in 2003 and was very satisfied with that purchase. Ryan was very knowledgeable and explained every feature on the truck before I left. He also called 3 times with in 3 days after the purchase to make sure I was happy with the truck. I am very satisfied with my new F-150 " hassle free" purchase and give the dealership high marks. More
by marigolds
Employees Worked With
Ryan Brehm
June 03, 2014
Wonderful Experience The most wonderful experience I have had in purchasing a new vehicle. I would recommend this company to everyone if they want a stress free purchase. The most wonderful experience I have had in purchasing a new vehicle. I would recommend this company to everyone if they want a stress free purchase. I purchased a 2014 Ford Focus at Thoroughbred Ford May 30, 2014. It was the most pleasant and stress free experience I have had purchasing a vechicle. Jeffery Ferguson was a fantastic salesperson. I told him what I was looking for and he provided it for me to test drive. When I was ready to complete the purchase, he did all the processing of my paperwork and my time at the dealership was only about an hour to sign, seal and deliver my new vehicle. I would recommend Thoroughbred to everyone and everyone there was very nice and sincere in helping me. Thank you Thoroughbred Frod and Jeffery Ferguson for the pleasurable experience in purchasing a new vehicle. More
by clbarber
Employees Worked With
