Thoroughbred Ford

I went to Thoroughbred Ford just to look and I came out with a Brand New Focus. I can't thank Cliff Jackson enough for helping me find the car that was perfect for me. This has been the best experience I h with a Brand New Focus. I can't thank Cliff Jackson enough for helping me find the car that was perfect for me. This has been the best experience I have had buying a car thus far! I have bought two cars at Thoroughbred Ford and this wont be the last! More

Concerning the body shop: I got an initial call saying what they were fixing. I never heard from them again so finally I call them and they said it has been ready for days. I go there and find out they what they were fixing. I never heard from them again so finally I call them and they said it has been ready for days. I go there and find out they did all kinds of changes without asking. I notice right off a part is damaged but they assure me it isn't plus its the wrong color with the original being clear and the new one yellow. When you look in the mirror you see 3 of everything with a green haze around everything making everything blurry. One main problem is that when you roll up the window at 25% from the top it makes a scarping noise.There are 2 other issues that have to be fixed also. I complain to the insurance company and they agree to fix it and 2 other problems. One of the problems is they broke a piece of plastic but refuse to fix it and tell me they hope I don't need a new one because they are expensive. They tell me to wait for the new part. I don't hear anything so a week later I call and its been done for days. I go to pick up the vehicle and find out the part they replaced it with is the correct color but is all scratched and the wrong size. It is 1 inch too short and the glass inside is way too small . The window no longer makes a scraping noise when its 25% from being rolled up now it makes it as soon as you roll it up. I asked them what is up and they tell me they have fixed it all they are going to even though the parts have a one year warranty and lifetime on labor. I took a car into them that before it was wrecked was in perfect shape and now it has a scratched mirror that is the wrong size with a window that makes scraping sounds when you roll it up and there is nothing I can do about it. They charged me $187 for a salvage mirror assembly and a new one was $250. I really can't believe that for that price difference that they would risk an irritated customer. I wouldn't recommend them to my worst enemy. The feeling you get from them is like you might have just taken it to the rip-off body shop because that is the quality that you end up with. More

We initially thought the Ford Escape with the features we wanted was out of our price range. Erston Kearns and Harold Dorsey worked tirelessly to find a way to get the car we wanted at the right price. T wanted was out of our price range. Erston Kearns and Harold Dorsey worked tirelessly to find a way to get the car we wanted at the right price. They always treated us in a kind respectful manner. All in all a great group to deal with. More

I went to Thoroughbred Ford looking for a used vehicle and not even sure what model I wanted,only that I wanted a Ford. The first person I met was Brandon Lincoln and instantly felt I had known him a long and not even sure what model I wanted,only that I wanted a Ford. The first person I met was Brandon Lincoln and instantly felt I had known him a long time. He asked a few questions,like what I didn't like about the car I owned etc. and from my answers he knew pretty much exactly what I needed. He first showed me a 2011 Escape that they had just put on the market and that was it,the one I wanted. He is very knowledgeable about what the Escape has to offer and most importantly to me,he put no pressure on me. We looked at a few more vehicles on the lot,but I kept coming back to that Escape. Most important to me was that I fit in it. Being 6' 4" tall it was perfect. Brandon showed me all the amenities and how things operated. I drove that Escape home the next day! I will highly recommend Thoroughbred Ford and Brandon Lincoln to anyone looking for a new or used car,truck or SUV. All people there are professional,friendly and efficient!. Gary M. KC.MO. More

wow... what a great experiance... kurt c., brandon l.& joe r. really took care off us... we drove off with our new 2013 F150 STX 4X4... giving us the very best of everything you can ask for... and a u l.& joe r. really took care off us... we drove off with our new 2013 F150 STX 4X4... giving us the very best of everything you can ask for... and a unbeatable deal... we are now customers for life... couild not have been any better... everyone we meet was so nice and what a great stress free and fun time... thx again !! More

Additional kudos to Lonnie Detty who was not listed as an employee choice. I came into the dealership to test drive a Fusion and left same day with my new car. This was my first time buying a new car and t employee choice. I came into the dealership to test drive a Fusion and left same day with my new car. This was my first time buying a new car and they made the process easy and pleasant. They helped me find an additional rebate associated with my insurance company to get the car into my price range and gave me a reasonable price for my trade in. It was an excellent experience and I highly recommend Thoroughbred Ford. More

I would rate thoroughbred ford top of the line in all departments. This is the 4th vehicle we have purchased in five years (3 new 1 slightly used) that should say it all. I can't thank them enough. Eric departments. This is the 4th vehicle we have purchased in five years (3 new 1 slightly used) that should say it all. I can't thank them enough. Eric your the man thanks again. More