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Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,324 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,324 reviews

November 13, 2015

New tires I dropped my car off to get new tires and the process was very quick and easy, very important since I was trying to get to work on time. The car was More

by Teresa W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Wagner
Nov 21, 2015 -

Tim Lally Chevrolet responded

Thanks so much for taking the time to share your feedback with us! We’re elated to learn that our service team provided you with a quick and easy experience. We will be certain to pass along your comments to AJ and please come back and see us again in the future with anything else you might need. Take care! Best regards, Camille Parr cparr@timlally.com

November 13, 2015

Knowledgeable Salesman When we first got to the dealership we told the salesman we just started looking and we were not buying today. Given this info, the salesman was sti More

by Newcar2016
Customer Service
Recommend Dealer
Yes
Employees Worked With
Nov 21, 2015 -

Tim Lally Chevrolet responded

We really appreciate you taking time to write this nice feedback about our dealership. It is our goal to provide every one of our customers with the kind of customer service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best regards, Camille Parr cparr@timlally.com

November 12, 2015

Absolutey incredible! I have given this rating because of how Ryan D. Has stayed in contact with me and always try to get me as happy as i should be with the car i want. He More

by AlCro10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Demassimo
Nov 21, 2015 -

Tim Lally Chevrolet responded

We appreciate you giving us this review and 5-star rating. At Tim Lally Chevrolet, we strive to provide all of our patrons with 100% customer satisfaction and it's a pleasure to hear that Ryan did just that. Don't hesitate to call or stop in if you should have any additional questions or concerns. Best regards, Camille Parr cparr@timlally.com

November 12, 2015

Awesome My experience with Ryan Demassimo at Tim Lally was definitely worth writing about. When I first arrived I was immediately greeted at the door. Ryan th More

by Browns fan 23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Demassimo
Nov 21, 2015 -

Tim Lally Chevrolet responded

We would like to extend our gratitude to you for taking the time to give us your feedback. Ryan is a vital member of our team and he will be delightful to read the nice comments you left him. We appreciate your recommendations. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Camille Parr cparr@timlally.com

November 11, 2015

Honest, friendly, speedy great experience This was my first time buying a car on my own. I was nervous going in. I was greeted with genuine smiles that made me feel at ease. I told them what I More

by Bubble_heart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 21, 2015 -

Tim Lally Chevrolet responded

It was a pleasure to read about your first buying experience with us! It is our goal to provide every one of our customers with the kind of customer service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best regards, Camille Parr cparr@timlally.com

November 11, 2015

Great Customer Service Experience Alex was extremely friendly, nice and considerate. The sale went seamlessly. He listened to my request and put me in the vehicle I wanted. This was im More

by LRJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 21, 2015 -

Tim Lally Chevrolet responded

Thank you for sharing this wonderful feedback with us and congratulations on your 2016 Cruze LTZ! Alex is a great asset to our team and he will be grateful to read the nice comments you left him. If there is anything more that we can do please come back and see us again. Take care! Best regards, Camille Parr cparr@timlally.com

November 11, 2015

very impressed From the time I walked in the dealership I was treated like a "customer" not just another "sale" My salesmen was Vidi Titas he was the most personabl More

by Screpy0223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 21, 2015 -

Tim Lally Chevrolet responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. We appreciate your recommendation and hopefully we get to see you again! Best regards, Camille Parr cparr@timlally.com

November 11, 2015

Easiest Purchase Experience Everyone knows buying a car is not a fun process. The experience at Tim Lally with Joe Ciammaichella was the most fun, easiest, smoothest car purchas More

by gigi_t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Creager
Nov 21, 2015 -

Tim Lally Chevrolet responded

Thank you for reviewing your time spent here at Tim Lally Chevrolet. It is delightful to read that we provided you with the most fun and smoothest car purchasing experience you’ve ever had! If there is anything more that we can do please come back and see us again. Take care! Best regards, Camille Parr cparr@timlally.com

November 10, 2015

Completely satisfied My mom bought a 2015 camaro last year and I bought a used vehicle this year. We both are happy with our cars and were amazed at the genuine staff at T More

by Modic14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian L. , Joe Zekanvovic
Nov 21, 2015 -

Tim Lally Chevrolet responded

We appreciate you giving us this review and 5-star rating! We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. If there is anything more that we can do please come back and see us again. Take care! Best regards, Camille Parr cparr@timlally.com

November 10, 2015

Fast and efficient My salesmen were nice, resourceful, and knowledgable. He was good with cars and found me a great working vehicle. I would definitely come back to this More

by Fishay13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Demassimo
Nov 21, 2015 -

Tim Lally Chevrolet responded

Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best regards, Camille Parr cparr@timlally.com

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