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Tim Lally Chevrolet
Warrensville Hts, OH
1,474 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,474 reviews
October 30, 2025
Jeff was amazing but I buy several cars. I have purchased 4 cars this year and not once when I have been approved by my bank and the bank validated the check amount and committing to the pay I have purchased 4 cars this year and not once when I have been approved by my bank and the bank validated the check amount and committing to the payment have I had to wait on the physical check to arrive prior to picking up the vehicle. Also they wouldn’t accept the credit card in person for the remained that I had already used prior to placing the 1,000 deposit on the car since it was in my wife’s name but didn’t bother worrying about that when I used to it to place the deposit. Being that I have worked in 8 different dealerships as a Manager I feel this process was not smooth as they have been in the past with other dealers. The car was nice but has 100 plus rock chips on the front bumper and it has been painted on. I even showed Jeff the paint that came off the reflector that was a different color on the front bumper. If I had inspected the vehicle prior to this long process knowing it had paint work I would not have taken the vehicle More
by PWATSON2025
Verified Customer
October 30, 2025
Very pleased with the whole process. They had what I needed in stock and made the process very efficient and easy. They had what I needed in stock and made the process very efficient and easy. More
by JWARREN19
Employees Worked With
October 29, 2025
Rachel took care of all my needs. I had a great experience. Everything was done well. I had a great experience. Everything was done well. More
by arindfl25
October 29, 2025
everything was good until I got to my truck. My truck came in clean and it left with greasy handprints all over the hood fenders and drivers door. When I turned my truck on oil life was not res My truck came in clean and it left with greasy handprints all over the hood fenders and drivers door. When I turned my truck on oil life was not reset. It’s the little things that make a service center the best. More
by HUNZIKER915
Employees Worked With
October 28, 2025
It’s a nice dealership, everyone is friendly and helpful. It was a pleasure working with Tim Lally. It was a pleasure working with Tim Lally. More
by MELKENTSR
October 26, 2025
Justice Craver was our salesman. Henry was the guy working to try to get us the finance terms and monthly payment we were looking to achieve Henry was the guy working to try to get us the finance terms and monthly payment we were looking to achieve More
by LESLIEWOLFORD37
Employees Worked With
October 25, 2025
Joey was amazing ! From start to finish, he has always been nothing but the best, both times we have bought vehicles From start to finish, he has always been nothing but the best, both times we have bought vehicles More
by MONICABOWDEN454
October 24, 2025
Fantastic attention to detail and white glove service. The Body Shop service is second to none. The Body Shop service is second to none. More
by KEVIN.CULP
Employees Worked With
October 23, 2025
Alway great to work with and great work recommend a +++ and five stars!! Sales and service A1+ and five stars!! Sales and service A1+ More
by paolellawp
October 23, 2025
I’m truly pleased with the service and professionalism there! I feel like I can trust them to complete and fix my car. there! I feel like I can trust them to complete and fix my car. More
by cutezeta1920
