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Tim Lally Chevrolet
Warrensville Hts, OH
1,413 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,413 reviews
August 17, 2025
Rachel was polite, and effectively efficient in helping get a oil change. While also informing me about the getting my key done as well. get a oil change. While also informing me about the getting my key done as well. More
by DLHATCHER23
Verified Customer
August 17, 2025
Great friendly service. Matt was well informed and took quick care of me. Had my truck back in no time. Matt was well informed and took quick care of me. Had my truck back in no time. More
by ASCHER08
August 16, 2025
Won't be back. Sean was GREAT..it was the other issues. My first time even coming. No clear signs of where to actually check in. I wasn't immediately greeted. Came Sean was GREAT..it was the other issues. My first time even coming. No clear signs of where to actually check in. I wasn't immediately greeted. Came in to get an oil change and car wasn't automatically washed & after 3 HRS- I had to ask them if my car was done because I just saw it sitting there. I also AFTER my oil change, noticed my check engine light was on. Apparently something wasn't secured enough. I'm filing a complaint with CHEVY. More
by Goldish Barbie
Employees Worked With
August 14, 2025
Services were completed, the car wash was not working on that day…. Sad face.. y that day…. Sad face.. y More
by MSMCCOY01
Employees Worked With
August 13, 2025
Service was great and done in a timely manner. Online booking was very easy. Was able to book for next day. Online booking was very easy. Was able to book for next day. More
by dvc97
Employees Worked With
August 13, 2025
Delightful experience as always! ! Would not go anywhere else! Great mechanics and service advisors. Great job Tim Lally Chevrolet! Simply the best!!!! ! Would not go anywhere else! Great mechanics and service advisors. Great job Tim Lally Chevrolet! Simply the best!!!! More
by jgrambo18
August 12, 2025
You all are such wonderful people, and I can truly say you are my family. you are my family. More
by RJMOORE50
Employees Worked With
Other Employees :
Jimmy Lamtman
August 11, 2025
Tim Lally is the best dealership that I have ever worked with! They are extremely honest, open, patient and knowledgeable. They answered all of my questions promptly and encouraged me to speak to the servic with! They are extremely honest, open, patient and knowledgeable. They answered all of my questions promptly and encouraged me to speak to the service department. They never once gave me the runaround or high pressure to purchase anything. They understand their value and offer very reasonable deals. I recommend them highly. More
by EDWARD DUPRE
August 11, 2025
This is my 5th lease in a row with Tim Lally…. I am happy with the service that I have received I am happy with the service that I have received More
by TANNEILPATTERSON
