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Tim Lally Chevrolet
Warrensville Hts, OH
1,491 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,491 reviews
November 14, 2025
Great Service, the Experience was very good. Bill Paolella, treated me and my family well, and this was the 4th vehicle we purchased from him. I Highly recommend Tim Lally. Bill Paolella, treated me and my family well, and this was the 4th vehicle we purchased from him. I Highly recommend Tim Lally. More
by MELKENTSR
Verified Customer
November 14, 2025
He’s helpful and knowledgeable helped me with a pleasure to work with.4 vehicles to work with.4 vehicles More
by SANDRALEEBUGGS
November 14, 2025
Henry and his team are the Best in the Business! ! Excellent Customer Service is their Motto-Thank You! ! Excellent Customer Service is their Motto-Thank You! More
by TVANHOUTEN
Employees Worked With
November 13, 2025
It was a marvelous experience, everyone's was easy to talk too, the shop was neat and clean shopping for a car I did fill rush just fun to be there talk too, the shop was neat and clean shopping for a car I did fill rush just fun to be there More
by VANGIEC5167
November 13, 2025
Helped me to get our car in quickly and got me out so I could pick up my grandson. could pick up my grandson. More
by NAE113
November 11, 2025
You left my corvette in the snow. im sure if I would’ve bought there you wouldn’t have im sure if I would’ve bought there you wouldn’t have More
by anthony@apdoorandgate.com
November 10, 2025
Tim Lally serviced my Bolt EUV for 15,000 mile service and to replace the wiper blades. Auto parts store blades will not work on this car. :( The service was done well. and to replace the wiper blades. Auto parts store blades will not work on this car. :( The service was done well. More
by TOKOBEN
Employees Worked With
November 07, 2025
I went to get an update on my electric car. Tim Lally service department went above beyond to get my car together. Kudos to them!! Just Excellent Service. I am really impressed and will come he Tim Lally service department went above beyond to get my car together. Kudos to them!! Just Excellent Service. I am really impressed and will come here for all my car needs. More
by hoganleslie49
November 07, 2025
Dealership was unable to diagnose my car after 3 attempts; yet, they charged me for multiple fixes that didn’t work. Additionally, I was charged multiple diagnostic fees to give me the wrong repair, attempts; yet, they charged me for multiple fixes that didn’t work. Additionally, I was charged multiple diagnostic fees to give me the wrong repair, as well as paying for labor/materials for said wrong repairs More
by HAWKINSSTEPHAN
Employees Worked With
November 06, 2025
Initially I was told that I would have to pay to get my brakes checked based on them being serviced by you all. Refused. The attendant left me sitting in my car for a long time that 3 individuals notice an brakes checked based on them being serviced by you all. Refused. The attendant left me sitting in my car for a long time that 3 individuals notice and asked if I needed assistance. 2nd time coming in. Then was told the problem was the back breaks now when they should have informed me at the time front breaks was in need of change. Change front and back and was still having same problems. So was told faulty front breaks. Changed. No charge. Currently having the same problem. Called forward to the assistant left message and so far it’s been 2 days no call back. Requested manager but was told unavailable and would give me a callback and that was 2 days ago and still returned call from manager. More
by kk2tall4u
