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Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,305 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,305 reviews

July 12, 2018

Tim Lally sets the Standards for Excellence! Once again, for over 23 years, Tim Lally Chevrolet has exceeded our expectations! Tim Lally Chevrolet sets the standards for EXCELLENCE! Yesterday e More

by Tonya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Milliner, Mark Clark
Jul 13, 2018 -

Tim Lally Chevrolet responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Camille Parr cparr@timlally.com

July 09, 2018

Very helpful Sales representative thoroughly explained leasing a car as opposed to buying. Very informative and knowledgeable. Manager made sure my needs were met! More

by mystique30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Milliner, Mark Clark
Jul 10, 2018 -

Tim Lally Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Camille Parr cparr@timlally.com

July 07, 2018

Bought a chevy cruze , it was pretty painless and Matt came in on his day off to close the deal because I wanted the car that day. More

by Danjsherry
Recommend Dealer
Yes
Employees Worked With
Kam Wong, Mathew Frost
Jul 07, 2018 -

Tim Lally Chevrolet responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Camille Parr cparr@timlally.com

July 02, 2018

D’Andray and Brenda was awesome This car making decision I didn’t feel rushed or pressure in buying a car. Thanks to the awesome Tim Lally team. I definitely have already recommended More

by Teresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Zurzolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : D’Andray Harrison , Brenda Milliner, Mark Clark
Jul 03, 2018 -

Tim Lally Chevrolet responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Camille Parr cparr@timlally.com

June 30, 2018

Awesome Brenda is so helpful and a great person to come to purchase a car she helped find the perfect car for me and my budget. More

by Nadia0901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner, Kam Wong
Jul 02, 2018 -

Tim Lally Chevrolet responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Sincerely, Camille Parr cparr@timlally.com

June 29, 2018

TIM LALLY CHEVROLET 'S TV COMMERCIAL IS FOR REAL!!! I was really impressed by my experience at Tim Lally's Chevrolet.. The entire staff was very nice, I felt welcomed from the time I stepped into you More

by gerriellis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Zurzolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose, Brenda Milliner, Mark Clark
Jul 02, 2018 -

Tim Lally Chevrolet responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that oiur team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Camille Parr cparr@timlally.com

June 26, 2018

TOTAL PROFESSIONALISM!!! EXCELLENT STAFF/GREAT TEAMWORK!! From the time Kevin greeted us, until I signed my last document, my family and I were treated like Royalty! Thank you EVERYONE! SO HAPPY! More

by IrisBolding63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Williams , Kam Wong
Jul 02, 2018 -

Tim Lally Chevrolet responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Sincerely, Camille Parr cparr@timlally.com

June 26, 2018

Enjoyable experience. I haven't had to shop for a car in years and Mathew made this trip a very easy and painless process. Susan from Allstate was amazing and Kam in financ More

by Carmiss823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Rubin, Kam Wong, Mathew Frost
Jun 27, 2018 -

Tim Lally Chevrolet responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Sincerely, Camille Parr cparr@timlally.com

June 23, 2018

John Kuivila = Excellent Salesman John Kuivila was the reason we purchased a 2018 TRAX. John listened to what we were expressing in a purchase of a car. He was honest, trustworthy an More

by Shaye58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kuivila
Jun 23, 2018 -

Tim Lally Chevrolet responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Camille Parr cparr@timlally.com

June 22, 2018

Excellent Experience! Chris Brickel was our salesman and he was awesome! He was helpful, upfront, honest, and funny! Everything you would expect from an ex-Marine (minus More

by kyloren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kam Wong, Chris Brickel, Mark Clark
Jun 23, 2018 -

Tim Lally Chevrolet responded

Thank you so much for this excellent feedback. I am happy to hear that our team worked hard enough to make your experience completely painless. Sincerely, Camille Parr cparr@timlally.com

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