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Tim Lally Chevrolet - Service Center

Warrensville Hts, OH

4.6
435 Reviews

435 Reviews of Tim Lally Chevrolet - Service Center

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September 14, 2024

They take very good care of me and my car. I recommend getting to know this dealership and their top notch employees! More

by rdmechem
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Zurzolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Superb service and we drove about 3 hours out when we have several Chevrolet dealerships in town. More

by DIRALVA67
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Hurtuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Twas the WORST service department service I have ever received...I was ignored and devalued. More

by MRSYOUNG.YOUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Measor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Rininger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Premier customer service. Service was completed in a prompt and timely matter. Keep up the great work! More

by Redbone216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Service was on time as promised. His issues were Easily and professionally.. Very smooth transaction. Thank you. More

by AARONUGRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Always top notch professionalism , integrity and honesty with carrying out your job while you wait More

by JAMESWGRAY17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

I have been with Tim Lally Chevrolet for years. The staff goes out of their way to helpful and efficient and professional. This visit was to have maintenance service done to my car. It was compl More

by CAKONET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

Free is always good. Joe Hurtuk is a great salesman, is very personable and a cutie. Haha! More

by DONOVAN249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Tim Lally Chevrolet responded

Thank you so much for this review! It's our pleasure to provide the best possible service to our guests. If there is anything we can assist you with in the future, please let us know. Sincerely, Ashley Mulhall CustomerCare@TimLally.com

September 10, 2024

I enjoy coming to Tim Lally Chevrolet because of the professionalism and the thoroughness of their job. More

by NINJA1NOSP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Milliner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Argenzio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salvatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Rininger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Tim Lally Chevrolet responded

Thank you for entrusting our team to help you. It is wonderful to hear that our staff at Tim Lally Chevrolet was able to provide you with a great experience! If there is anything we can assist you with in the future, please let us know. Sincerely, Ashley Mulhall CustomerCare@TimLally.com

September 08, 2024

I’ve been doing business with this dealership for more than 20 years. Their staff has always been professional, courteous and honest. More

by Mike G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Tim Lally Chevrolet responded

We love hearing from our customers so thank you for taking the time to write this awesome review. Our team works hard to keep our customers coming back to Tim Lally Chevrolet and it’s great to hear of your continued business for the last 20 years! Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Ashley Mulhall CustomerCare@TimLally.com

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