
Tom Gill Chevrolet
Florence, KY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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the best experience I’ve ever had in buying a car. Cheri Wells was so helpful and kind during the whole process. She guided me towards the vehicle that best suited my needs for my business. She was ver Cheri Wells was so helpful and kind during the whole process. She guided me towards the vehicle that best suited my needs for my business. She was very informative and careful to steer me to the right car. Through the whole process, I felt like I was dealing with a close friend. No one at Tom Gill was pushy. This was definitely a diffferent experience than I’ve ever experienced when buying a car. I left with my new car, knowing I got the best deal and the best car for my needs. Cheri said that I could call her with any questions or if I needed help with my car. My experience was excellent.ill always shop here. More
They keep me coming back! I started getting emails about turning my lease in early and visited Tom Gill. Cheri Wells was very helpful and not upset when I told her I was not ma I started getting emails about turning my lease in early and visited Tom Gill. Cheri Wells was very helpful and not upset when I told her I was not making an immediate decision. I also visited a number of other dealerships and was overwhelmed with the high pressure tactics. Cheri respected what I told her and matched her sales efforts to my needs and timeline. I went back to look again and even though I did not plan to make my decision immediately she was so helpful and the experience was so good I wound up turning my lease in early for another longer lease! Tom Gill clearly trains their staff at all levels to make the customer experience great! 4th car in a row I have bought or leased from them! More
Great They were great even when caused an issue. They handled it great with no hassle. My whole family has bought cars from tom gill and no issues at all They were great even when caused an issue. They handled it great with no hassle. My whole family has bought cars from tom gill and no issues at all More
Fast, Easy x2 We were so impressed with Chris Hensley and the straight forward, honest, easy buying experience on my wife's 2017 Chevy Equinox we decided to return We were so impressed with Chris Hensley and the straight forward, honest, easy buying experience on my wife's 2017 Chevy Equinox we decided to return and buy myself one as well. Chris was patient and made my experience buying my 2018 Chevy Equinox a breeze. We were really impressed with his knowledge and superb customer service skills. Thank you Chris and Tom Gill Chevrolet. More
Awesome buying experience We thought we knew exactly what we wanted, but when we walked in Chris Hensley showed us exactly what we needed. He was awesome and was straight forwa We thought we knew exactly what we wanted, but when we walked in Chris Hensley showed us exactly what we needed. He was awesome and was straight forward about everything. We didn't feel pressured and walked away very happy with the service we received and our new 2017 Chevy Equinox. More
HORRIBLE CUSTOMER SERVICE My husband and I purchased a 2014 Ford Escort from Tom Gill Chevrolet 5 months ago. We were promised a second key which we never received. We did no My husband and I purchased a 2014 Ford Escort from Tom Gill Chevrolet 5 months ago. We were promised a second key which we never received. We did not understand the importance of the second key being there are preset settings on this car. Meaning one of them is a speed regulator. The car cannot go over a certain speed and therefore if a semi-truck in bearing down on you you cannot go over that speed to get out of the way. Seems to me that the key in question should be provided with the car in order to sell it to unsuspecting customers. I was told that if I reminded them about the key 30 - 45 days (which we did request at the time of some other minor repairs) after purchase they would happily provide it to me but since it is 5 months they can no longer honor their original promise and provide us with the key. Since that key is an integral part of the car seems like there should be no question that they provide it. I am waiting for a call back from Mr. Gill since his head man said he would give him a message to call me back. More
Hannah Robb was amazing, best buying experience I have ever No hassle was great, Hanna did an outstanding job making us comfortable and explained all in great detail. Wonderful experience.We will be shopping he No hassle was great, Hanna did an outstanding job making us comfortable and explained all in great detail. Wonderful experience.We will be shopping here again. More
Used Car buying This dealership is in a league of their own. My $5000 car came with great lifetime services and the staff anticipates and fulfills your needs. This dealership is in a league of their own. My $5000 car came with great lifetime services and the staff anticipates and fulfills your needs. More
Jordan is great! Great experience. Jordan was very patient and helpful and helping me find the vehicle to fit my budget and my needs. The dealership offers some great Great experience. Jordan was very patient and helpful and helping me find the vehicle to fit my budget and my needs. The dealership offers some great perks! Free car wash and oil changes. And in comparison to other dealerships they had the best prices! More
New Vehicle Purchase - Great Experience I had a great experience with James Hargis purchasing my new car. He didn't pressure me but was friendly, helpful, and made sure I was more than satis I had a great experience with James Hargis purchasing my new car. He didn't pressure me but was friendly, helpful, and made sure I was more than satisfied. It was a great experience all the way around. More