Tom Pappas Toyota

We initially reached out to Isabel at Pappas Toyota about a car for my teen in August 2021, and Isabel was the one to help me since we had previously purchased my Sienna XLE from her mom. Although we didn’t a car for my teen in August 2021, and Isabel was the one to help me since we had previously purchased my Sienna XLE from her mom. Although we didn’t buy my son car from her or Pappas; we were so impressed with her honesty and patience; that we decided to only deal with her and Pappas for our next new vehicle purchase. So, I contacted Isabel on Thursday, September 16th about purchasing a new 21 Toyota Highlander. She texted me all the available vehicles, their prices, trade allowance and rebates. On Friday, I arrived at the dealership to test drive and was greeted with a smile and hello. Also, kudos for the great patience shown; even with her not feeling well at the time. While at the dealership, she introduced me to Brett Bales from Finance to have a few questions answered that I had about finance and warranties. On Saturday, when my wife and I arrived at the dealership Isabel had two different Highlander’s parked side by side for my wife and I to look and she showed great knowledge of Toyota brand. We finally decide to make a purchase on Saturday, September 20th and Isabel had played a major role in our decision, by the way she kept us informed every step of the way. She even put up with my impatience when I would reach out for updates on various issues. I highly recommend buying from Pappas - and would consider buying from them again in the future. Thank you!!! More

The team at Pappas Toyota was great. Thanks guys for getting me in my newer car! getting me in my newer car! More

I reached out to Pappas about a car in May 2021, and Isabel was the one to help me since that first contact. I was so impressed with her and the fairness of the dealership, that even though I am from In Isabel was the one to help me since that first contact. I was so impressed with her and the fairness of the dealership, that even though I am from Indiana, I still ordered my car through Pappas. Because of production and delivery times, my new RAV4 wasn't available until September, but Isabel kept me informed every step of the way. She even put up with my impatience when I would reach out for updates. When the time came I could make the drive to the dealership, the moment I arrived I knew that I had 100% made the right choice. Isabel was amazingly sweet and made sure that my mom (who came along for the drive) and I were taken care of and had anything we might need. She made this process enjoyable and fun! As well, Mike in finance was very helpful and answered all my questions about buying a car across state lines and about the warranties on the car. I HIGHLY recommend buying from Pappas - and would consider them again in the future. Thank you again!!! More

Took a car home but would of rather of taken Vincent home. 10/10 a stallion. Only man I would want to take a test drive with. home. 10/10 a stallion. Only man I would want to take a test drive with. More

Isabel is a great help through the car buying experience. She will make sure you get everything you need and will answer every question you may have. She will make sure you get everything you need and will answer every question you may have. More

Barry B, Frank and Brett really gave my 17 year old son and I a great 1st car experience. Maybe he won't freak out like me when he has to buy a car in the future. and I a great 1st car experience. Maybe he won't freak out like me when he has to buy a car in the future. More

Everyone is so nice and willing to help! Isabel is the absolute best! Very professional and patient, will help you with anything you need. Steve in finance made the process easy and simple, the best pers absolute best! Very professional and patient, will help you with anything you need. Steve in finance made the process easy and simple, the best person you could ever get! HIGHLY recommend Pappas Toyota. 10/10. Always ask for Isabel and Steve!! :) More

Barry Brash as always was knowledgeable and attentive. Additionally, Mike Weaver did a really thorough job on my final lease paperwork. All in all, a great experience. Additionally, Mike Weaver did a really thorough job on my final lease paperwork. All in all, a great experience. More