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Tom Pappas Toyota

St. Peters, MO

4.8
881 Reviews
Tom Pappas Toyota has been servicing St. Louis and St. Charles for over 30 years! As one of the leading Toyota dealers for MO, we pride ourselves on having friendly employees focused on our customer's needs. Whether you are from O'fallon, St. Peters, Wentzville or Warrenton, or St. Louis you will enjoy the Pappas experience! Customers who come across the river from St. Louis know they will receive great pricing and excellent service! Come and meet our service manager Kyle Albrecht, he has over 30 years in the Toyota parts and service industry. His knowledge and expertise allow us to take on the toughest repair jobs with confidence. Our pre-owned sales manger Alex Wallut, always has a keen eye out for excellent pre-owned vehicles in the St. Peters, O'fallon area. This keeps our gently pre-owned vehicle stock full of the best cars in St. Charles.
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10011 Spencer Rd

St. Peters, MO

63376

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Showing 881 reviews

August 25, 2021

The customer service was so amazing they helped me so much as this was my 1st time buying a new car and they helped me set up everything and I will definitely continue going here for any future vehicles More

by NIKKI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isabel Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Pringle
August 14, 2021

This is the third Camry I have purchased from Ryan. Every sale is quick, stress-free, and to the point. We will return to Pappas Toyota time and time again! Love them! More

by Kkershman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Ferguson, Jamie Pringle
August 05, 2021

They were dishonest about the about the work they done on my car and the service manager was very rude. I will never let them work on my car again! More

by Alexan994
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Badalamenti
July 29, 2021

Darin has always been a very informative, very helpful advisor. i was there to have my tires changed and it wasn't done in another Toyota due to lack of knowledge of the workers. but Pappas Toyota has al More

by Tay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin Rigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Tom Pappas Toyota responded

Thank you so much Tay, we appreciate your kind words and your business!

July 29, 2021

I scheduled an appointment at 10 AM for an oil change. I arrived at 9:55 did not get out if there to 11:36 AM. seems way too long for a simple procedure. More

by pmvorman1
Price
Recommend Dealer
No
Employees Worked With
Paul Nettler
July 20, 2021

I have known Barry since 2006 and have always found his knowledge and sense of humor enjoyable. He made the purchase fun. Brett in finance was helpful as well. Thanks all! More

by smaher1118
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Brash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

smaher1118 responded

Everyone was great

Jul 26, 2021 -

Tom Pappas Toyota responded

Thank you so much for your business!

July 19, 2021

Isabel was amazing. We found ourselves in an odd situation when we needed to buy a new minivan. Isabel was patient, courteous, very helpful when questions needed answered. The rest of the team was j More

by Nic B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wallut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Albrecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabel Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Pringle
Jul 19, 2021 -

Tom Pappas Toyota responded

Thank you so much Nic, we appreciate your kind review and your business!

July 17, 2021

Great experience buying another Corolla! Dave was most helpful throughout the whole process. Pappas has always been good to service my previous car and I will continue with them for my new one. More

by Sherry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dubois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Pringle
Jul 20, 2021 -

Tom Pappas Toyota responded

Thank you Sherry, we appreciate your business!

July 08, 2021

Brought my highlander in for service and always look forward visiting Pappas Toyota. My service advisor, Gino, was great! Very friendly and easy to talk to. He explained everything to me and offered ot More

by pnassif
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gino Micallef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Tom Pappas Toyota responded

Thank you for the business and for your kind review!

July 03, 2021

After a bad experience with another (unnamed Honda dealer) I came back to the Toyota family and the great service at Pappas. Thanks for being true professionals More

by jadupo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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