Tom Pappas Toyota

Great experience leasing a RAV4! I had a great experience with both and sales and finance at Pappas. I leased an awesome RAV4 and was given respectful and personalized service from S I had a great experience with both and sales and finance at Pappas. I leased an awesome RAV4 and was given respectful and personalized service from Salesperson Frank Walsh, Sales Manager Alex Wallut and Finance Manager Jamie Pringle. I also purchased my last car from Pappas and highly recommend this dealership. More

Great Buying experience Very courteous, knowledgeable about the Highlander. The overall process was pleasant and non-taxing. I would definitely recommend the sales and fina Very courteous, knowledgeable about the Highlander. The overall process was pleasant and non-taxing. I would definitely recommend the sales and finance person and dealership. More

best buying experience ever Sales and finance guy were great to deal with process was easy they gained a new customer from me i would recommend dealership to anyone Sales and finance guy were great to deal with process was easy they gained a new customer from me i would recommend dealership to anyone More

purchase of 2017 RAV4 This was the first time that we have ever enjoyed purchasing a new vehicle and it was all because of our salesperson, Ryan . We are first time Toyota This was the first time that we have ever enjoyed purchasing a new vehicle and it was all because of our salesperson, Ryan . We are first time Toyota Buyers and Ryan helped us determined exactly what model was best for us. He is probably the best salesperson we have ever worked with and we feel very confident that he did all he could to help us get the best deal possible. Prior to our visit to Pappas, we shopped Honda and were subjected to a maze of sales and finance reps trying to get our business. They simply would not deal at all but took hours of our time going back and forth. At Pappas, Ryan handled our deal in a professional manner and we are truly grateful for his professionalism and courteousness. The whole experience at Pappas was great but it all began with our Sales Associate, Ryan Clintsman. More

Little Boys Selling Cars They Can't Even Drive! Went in to see one lady, then before leaving I called and was given to a man to ask for when I arrived. When arrived was meeted by a Teenager (not man Went in to see one lady, then before leaving I called and was given to a man to ask for when I arrived. When arrived was meeted by a Teenager (not man to meet,was told he was in bathroom)! He first told me he didnt know what the car I was looking at was. He said he couldnt drive it. it was automatic. he said he knew nothing about car. he couldn't even work the air or radio. He didnt know what a tow hitch was. He spent under 5 minutes total with me. He said he would come back with dvd and cd but never did. he said he would come back and answer questions never did. We found the little boy and he freaked out when we asked for a full oil change because it was under 10% and the 3 small chips in windshield fixed. He said he would call us back after we left but never did. If I buy a car from this dealership it will be from a lady! Not alexander the horrible! Not to mention the bad tires that should get replaced before selling it! Unsafe. Bad customer service! More

Don't waste your time . Staff is the worst - rude, dishonest, etc. I would give zero stars if I could. There are too many other dealerships so no need to waste your time . Staff is the worst - rude, dishonest, etc. I would give zero stars if I could. There are too many other dealerships so no need to waste your time with this one. More