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Tom Wood Nissan

Indianapolis, IN

4.7
852 Reviews
Tom Wood Nissan serves the greater Indianapolis Area including Fishers, Carmel, Nobelsville, Westfield and More. Come find out why Tom Wood Nissan has sold over 20,000 vehicles to satisfied customers in Indiana and the mid-west.
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4150 E 96th St

Indianapolis, IN

46240

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Showing 852 reviews

September 22, 2021

Kevin is without exception, the best sales professional ever. We used to buy our vehicles from another dealership down the road. My son was the GM of EM Nissan, but they didn't treat him right and he left. More

by leia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eschegaray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Tom Wood Nissan responded

Leia, we are truly honored to have someone as hardworking and genuine as Kevin on our team. It will be our pleasure to share with Kevin how much his professionalism and assistance have meant to you. We are sincerely grateful that you've brought your business to Tom Wood Nissan and it is our privilege to assist you with all of your automotive needs. Many thanks for sharing your experience and leaving a positive review and whenever you need us next, we'll be happy to help!

September 09, 2021

Fast service and very comfortable waiting area. Setting up an appointment helped to get me in and out quickly and their staff is friendly and helpful. More

by myzippy@icloud.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Hildebrand
Sep 09, 2021 -

Tom Wood Nissan responded

Thank you for choosing Tom Wood Nissan for your service needs! We are happy to hear that our team took care of your vehicle in a timely manner and we hope to work with you again down the road. Have a great day!

August 28, 2021

Waited 3 weeks for an appointment, but service was very good. Nice to get lender car. More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin
Aug 29, 2021 -

Tom Wood Nissan responded

Tom, your patience is so appreciated and we're so happy to hear that despite the wait the quality of service was outstanding! We're glad we could assist and hope next time you're in need of service you'll think of Tom Wood Nissan once again!

August 26, 2021

I came in for an oil change...Scott came in on his day off to meet me. I ended up trading my leased car 4 months early! Scott was able to find the car I wanted and got the price down to what I needed! More

by Sheila
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Herrman
Aug 26, 2021 -

Tom Wood Nissan responded

Hi Sheila - We are so grateful for your loyalty to Scott and Tom Wood Nissan! Thank you for your business and your terrific review, We wish you many safe and happy miles in your new car!

Aug 26, 2021 -

Sheila responded

Always a pleasure!

August 25, 2021

Recently purchased a used vehicle here. Started with Todd, he did fine, however, due to circumstances we finished up with Michael. He did a fantastic job picking up and helping close the deal. Due to More

by GEH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Fagg
Sep 01, 2021 -

Tom Wood Nissan responded

Thank you for taking the time to share your experience with us. It's excellent to hear that Michael was available to assist you and that he had such a positive impact on your purchase experience. I'm glad to hear that you're pleased overall, however, if you are available to discuss some of the details of your visit I would appreciate some insight as to what occurred during your purchase. Thank you, Ken Kassenbrock - General Manager - 317-688-6000

August 17, 2021

We have bought a few cars from Tom Wood and have been very pleased. Robin was our salesperson this time. Robin is a great salesperson. She was very attentive and concern about all our concerns and que More

by Cprice041
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Hildebrand
Aug 17, 2021 -

Tom Wood Nissan responded

Thank you for the awesome review and for giving Robin such a special shoutout. She is exactly as you described. She has a passion for assisting clients and is packed with knowledge. We are so pleased you were able to go home in a vehicle that is right for you and we wish you the best in your new Nissan Rogue. Safe travels! - Tom Wood Nissan

August 17, 2021

Mike was very knowledgeable and experienced when assisting us find a vehicle. He went out of his way to assist and answer all of our questions. I really appreciated his warm and helpful personality More

by Irbymd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moe Abbasi
Aug 17, 2021 -

Tom Wood Nissan responded

Thank you for taking the time to share! We appreciate your business and are thrilled to hear that Mike went the extra mile to assist with your purchase. Drive safely in your new vehicle, and congratulations! We hope to see you back again at Tom Wood Nissan!

August 10, 2021

Robin was extremely helpful and flexible with me during our vehicle purchase. She follows through with what she says she is going to do and makes sure her customers are very happy! More

by Jon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Hildebrand
Aug 10, 2021 -

Tom Wood Nissan responded

Thank you, Jon, for your review of Tom Wood Nissan! We're happy to hear that Robin walked you through the purchase of your vehicle and we wish you safe travels!

August 09, 2021

Todd is the man to go to for car sales/ lease. No pressure, no hassle process - great personality, and knows the car biz well. Rick gave me a fair price for trade in. Everyone was very accommoda More

by dorseberry@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Receptionist, Mike, Moe
Aug 10, 2021 -

Tom Wood Nissan responded

Bill & Doria, There is nothing more we love than a happy customer and great feedback! We are pleased Todd and Rick provided a seamless car-buying experience and accommodated you and your pup! We will be sure to pass along your kudos to the team. Enjoy your new Nissan Murano SL! - Tom Wood Nissan

July 30, 2021

Smooth transaction and very helpful staff made my car buying experience easy. Robin and the crew have given me their full attention to all my car needs. Thanks again for the great help! More

by Andre Hicks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Hildebrand
Aug 02, 2021 -

Tom Wood Nissan responded

Thank you for the excellent feedback and for choosing Tom Wood Nissan, Andre! We're glad we could make your recent visit a success. Enjoy your new car!

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