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Tom Wood Nissan

Indianapolis, IN

4.8
759 Reviews

4150 E 96th St

Indianapolis, IN

46240

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Showing 759 reviews

September 14, 2022

This is the 2nd car I have leased here—-great experience from 1st person I talk with to the staff at the service department!! All are courteous, knowledgeable & professional! I especially want to thank Scot More

by mafletcher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Herrman
Sep 14, 2022 -

Tom Wood Nissan responded

Thank you for your business! We are happy to hear that our team was knowledgeable and nice to work with. See you again next time here at Tom Wood Nissan!

September 09, 2022

The dealership was clean and in order. We enjoyed being there. Everyone was so friendly and respectful. We loved working with Scott (George) Herrman and Keith (Finance Manager). It was a r More

by Barbaradicurcio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Herrman
Sep 12, 2022 -

Tom Wood Nissan responded

Hi Barb & Ralph - Congratulations on your new 2020 Nissan Rogue! We are thrilled that you had a five-star buying experience with Scott, Keith, and the rest of the Tom Wood Nissan team. It was such a pleasure working with you and ensuring you found the perfect new ride. Enjoy every mile!

August 31, 2022

It was a pleasure doing business with everyone at Tom Wood Nissan! A special thank you to Scott Herrman for making the process smooth and efficient. More

by Doug_angiebuday
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Herrman
Sep 01, 2022 -

Tom Wood Nissan responded

Thanks for sharing your appreciation of the Tom Wood Nissan team, Doug! Scott will definitely be grateful for the shout-out. Have a wonderful day!

August 31, 2022

The dealer was very helpful and knowledgeable about everything that had to do with my new car. They explained everything in detail and made sure go an extra step! More

by ashmo543
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Herrman
Sep 01, 2022 -

Tom Wood Nissan responded

We strive to provide informative and helpful customer service and are delighted to see that is what you experienced! Thank you for choosing Tom Wood Nissan to get the job done right!

August 25, 2022

I had my car transferred from another shop that was giving me the run-around. Tom wood got it looked at same day. Great turn around time. Service manager Gary is awesome, and all the service advisers a More

by YouDontNeedANameForThis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Adams
Aug 26, 2022 -

Tom Wood Nissan responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Gary and the Tom Wood Nissan team. Drive safely, and we hope to see you back again down the road!

August 22, 2022

They made it quick and easy. Lifetime powertrain warranty is something that makes you feel even better about your purchase More

by Jhirsch9123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Wood
Aug 22, 2022 -

Tom Wood Nissan responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with the Tom Wood Nissan team. Drive safely, and we hope to see you back again down the road!

August 15, 2022

Took car in for a recall. The job was guick and professionally completed in a timely manner. More

by Deedster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian in customer service
Aug 15, 2022 -

Tom Wood Nissan responded

Woohoo! We are elated to hear our team was able to assist you. Thank you for reviewing Tom Wood Nissan!

August 01, 2022

Recently purchased a new vehicle, very smooth transaction. Appreciated the timeliness and honest pricing considering current market conditions. Looked at same vehicle at another Nissan dealer and More

by woodfamily86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eschegaray
Aug 01, 2022 -

Tom Wood Nissan responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Tom Wood Nissan team. Drive safely, and we hope to see you back again down the road!

July 30, 2022

Tony was great! I came in not having purchased a new to me car for ten years, a little apprehensive. Tony was great no pressure, was super friendly and knowledgeable More

by jack_mab@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Wood
Aug 01, 2022 -

Tom Wood Nissan responded

Your review is what we love to see, Jack! We're thrilled Tony and Moe provided courteous, informative assistance that's earned Tom Wood Nissan your confidence. Our entire team is honored to help with your first new car purchase in 10 years. Enjoy your new ride!

July 30, 2022

Came in to look for a used car and Scott Herrman found the perfect used Altima for me. Thank you Scott and Tim Wood Nissan. More

by S Marshall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Herrman
Aug 01, 2022 -

Tom Wood Nissan responded

Woohoo! We are thrilled Scott was able to help your find the perfect Nissan Altima. Thank you for the 5-stars, and we hope you love your new ride! –Tom Wood Nissan

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