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Tom Wood Subaru

Indianapolis, IN

4.9
996 Reviews
If you're looking for an award-winning dealership experience in Indianapolis, come right down to Tom Wood Subaru. When you choose to shop with us, you get the car you want, the way you want it. Plus, we take the time to learn about your budget and driving needs so we can pair you with the Subaru financing plan that works best for you. We're one of the largest Subaru dealerships in the region, so we serve as your top resource for everything automotive! We hare conveniently located at 3300 E 96th St in Indianapolis, IN, so come visit today. We're easy to reach from neighboring areas like Carmel, Fishers, West Lafayette and the rest of Central Indiana. We look forward to serving you soon!
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3300 E 96th St

Indianapolis, IN

46240

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Showing 996 reviews

October 31, 2018

Wonderful experience in service department I bought my car in Cincinnati. They were too busy to help me when I had problems with my car. I called and spoke to Todd in the service department. More

by Mecj2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd
Oct 31, 2018 -

Tom Wood Subaru responded

We’re so pleased our Service Department lived up to your expectations. We are committed to caring for vehicles as well as selling them, and it’s nice to know we’re succeeding.

October 28, 2018

$800 to change the plugs We took two of our Subaru’s in for service. I have two points to make that highlight the reasons I will not gonna last. 1) I had a slow leak in o More

by TD1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
October 24, 2018

Greatest car service I ever experienced When I brought my vehicle to Tom Wood Subaru for service, I was expecting to hear very bad and expensive news regarding my diagnosis. But to my surpri More

by Leon 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Parsons, Jim Adams
Oct 31, 2018 -

Tom Wood Subaru responded

We’ll make certain our Service Department sees your review. They’re total professionals, but like everyone else, they enjoy a compliment.

October 24, 2018

Oil change Professional and timely. Lobby with internet access to work and coffee and drinks available. Love it. It would be nice if they wash your car as a comp More

by Estrella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember
Oct 31, 2018 -

Tom Wood Subaru responded

You’re pleased with your auto service. That’s great. Means everything to us. You want your vehicle running right, and so do we. Come back again for anything you need. Thanks for the kind words.

October 24, 2018

Helpful & patient! I have been looking to get a Subaru for a long time and I finally did it! I love my new car and I am so happy with my decision. Tony was very helpful More

by Ecoan512
Recommend Dealer
Yes
Employees Worked With
TONY BIRSFIELD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2018 -

Tom Wood Subaru responded

We appreciate your business and your kind words. We hope we can help with your next new vehicle, too.

October 20, 2018

Oil change and tire rotoation Quick turn on the service and done correctly. Would recommend to others. Kept to the scheduled time with no waiting. Pleasant waiting area and pet More

by Mach58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilfred Chan
Oct 31, 2018 -

Tom Wood Subaru responded

We appreciate your positive comments regarding our Service Department. We hope we’ve made a friend--and a permanent customer--in you. We’ll do our best to live up to your review.

October 18, 2018

Just fantastic sales guy is Austin Anderson-nice guy Seen Jeep online Austin helped me out a lot , very friendly, dealership is very clean-had a good time there ,happy with my Jeep -would return again-bi More

by Spaceghost 709
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Komarov
Oct 31, 2018 -

Tom Wood Subaru responded

Our job is to help you get what you want in a pre-owned vehicle. We’re glad to know we were successful. Stop by anytime.

October 17, 2018

Purchase new car I had nothing but good service from Max. Did a great job of explaining everything as we went thru the process. Keep up the good work. More

by xxxx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Komarov
Oct 31, 2018 -

Tom Wood Subaru responded

We’re grateful for your kind words. We hope you will tell others about us, and send them our way. Thanks again.

October 16, 2018

No Pressure salesman Mike did an awesome job in every aspect of the test drive to the final sale. I would recommend Mike to anyone thinking about buying a Subaru. His cust More

by susan46947
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2018 -

Tom Wood Subaru responded

Few things in life feel as great as driving a new car. We’re pleased you found yours with us. Thanks for telling everyone you were pleased, too.

October 10, 2018

Fair and Balanced, great salesman We were in search of a special Jeep Wrangler. We found it at Tom Wood Subaru. There was a mistake on their part on the advertise sales price and th More

by Jopone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BILL VICKERY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Boyd, Max Komarov
Oct 11, 2018 -

Tom Wood Subaru responded

We appreciate your review. Finding the right used vehicle isn’t always easy. We’re pleased we could help.

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