Tom Wood Subaru
Indianapolis, IN
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Wonderful experience in service department I bought my car in Cincinnati. They were too busy to help me when I had problems with my car. I called and spoke to Todd in the service department. I bought my car in Cincinnati. They were too busy to help me when I had problems with my car. I called and spoke to Todd in the service department. He actually really tried to help me. He's given me excellent service. Very helpful and knowledgeable. And Patient. More
$800 to change the plugs We took two of our Subaru’s in for service. I have two points to make that highlight the reasons I will not gonna last. 1) I had a slow leak in o We took two of our Subaru’s in for service. I have two points to make that highlight the reasons I will not gonna last. 1) I had a slow leak in one of my tires. I mentioned it during check in. $35 later the tire is plugged. Keep in mind they pulled the tires to do a roatation. Mental note-take to Discount Tire next time for free. 2) The car has 60k miles. They said the plains needed changed. $800 later they are changed. Response from dealer, we have to disassemble a lot to do it. Recommendation to Subaru-have your engineers design for maintenance, not for dealer profit. This experience just made me a Tom Wood and Subaru net detractor. More
Greatest car service I ever experienced When I brought my vehicle to Tom Wood Subaru for service, I was expecting to hear very bad and expensive news regarding my diagnosis. But to my surpri When I brought my vehicle to Tom Wood Subaru for service, I was expecting to hear very bad and expensive news regarding my diagnosis. But to my surprise, they provided much more service for far less money than I ever would have believed. They were very straight forward with the diagnosis and the remedies. Everyone from the service advisor (Tony Parsons) to the parts and service manager were courteous and helpful. More
Oil change Professional and timely. Lobby with internet access to work and coffee and drinks available. Love it. It would be nice if they wash your car as a comp Professional and timely. Lobby with internet access to work and coffee and drinks available. Love it. It would be nice if they wash your car as a complimentary treat. Lilian More
Helpful & patient! I have been looking to get a Subaru for a long time and I finally did it! I love my new car and I am so happy with my decision. Tony was very helpful I have been looking to get a Subaru for a long time and I finally did it! I love my new car and I am so happy with my decision. Tony was very helpful and knowledgeable. Love it. More
Oil change and tire rotoation Quick turn on the service and done correctly. Would recommend to others. Kept to the scheduled time with no waiting. Pleasant waiting area and pet Quick turn on the service and done correctly. Would recommend to others. Kept to the scheduled time with no waiting. Pleasant waiting area and pet friendly. More
Just fantastic sales guy is Austin Anderson-nice guy Seen Jeep online Austin helped me out a lot , very friendly, dealership is very clean-had a good time there ,happy with my Jeep -would return again-bi Seen Jeep online Austin helped me out a lot , very friendly, dealership is very clean-had a good time there ,happy with my Jeep -would return again-billy More
Purchase new car I had nothing but good service from Max. Did a great job of explaining everything as we went thru the process. Keep up the good work. I had nothing but good service from Max. Did a great job of explaining everything as we went thru the process. Keep up the good work. More
No Pressure salesman Mike did an awesome job in every aspect of the test drive to the final sale. I would recommend Mike to anyone thinking about buying a Subaru. His cust Mike did an awesome job in every aspect of the test drive to the final sale. I would recommend Mike to anyone thinking about buying a Subaru. His customer service is outstanding. I will definately use Mike for my next purchase. More
Fair and Balanced, great salesman We were in search of a special Jeep Wrangler. We found it at Tom Wood Subaru. There was a mistake on their part on the advertise sales price and th We were in search of a special Jeep Wrangler. We found it at Tom Wood Subaru. There was a mistake on their part on the advertise sales price and they honored it even though they claim to be losing money. Our salesman Bill Vickery was outstanding. Josh Boyd was not so friendly after discovering the price mistake. Overall we are very happy with their purchase and felt good about the deal. I would recommend seeing Bill Vickery for your next purchase. More