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Torrington Toyota
Torrington, CT
467 Reviews
Torrington Toyota, located on East Main Street in Torrington, Connecticut is a small, family owned and operated car dealership that opened 1992. Our sales staff is professional and knowledgeable, but also friendly in ways that make you feel just like family. We pride ourselves with straight forward, stress free process, the way car buying should be!
SELECTION:
This dealership has many brand new cars, trucks, and SUVs but it doesn’t stop there! We have a variety of used vehicles to accommodate your car need cravings. Not sure what you want? Our salespeople will gladly assist you in selecting the right vehicle for your needs. Looking for something specific? If we don’t have it, we will get it. Torrington Toyota has access to thousands of vehicles, most with next day delivery.
SPEED:
Your time is important to us! Most customers dread the car buying experience, back and forth pricing, waiting and endless negotiations.Come in and see the difference! After you have selected the perfect vehicle, drive away in less than 45 minutes! All pricing, paperwork and registration is taken care of right here in the dealership.
SERVICE/PARTS/BODY SHOP:
Our Technicians are ASE and hybrid certified master technicians. Mickey Blank, the Service Director of Operations, will ensure that our technicians are providing the most quality work, in a timely fashion. Nick Urso is our assistant service managers with many years of technical experience and customer service. For your convenience, our service center offers Saturday hours, along with comfortable waiting areas, coffee, satellite TV, free Wi-Fi, magazines and newspapers. If you don’t want to wait for your vehicle, we offer discounted rental cars for minor needs and free loaners for major services!
Our Parts department, which is also open Saturdays, has a full line of Toyota Accessories available.
Our body shop is insurance company recommended and approved. We will handle the entire process for a stress free body shop experience. Free body shop estimates are available. We have renovated the Auto Body Shop, which is now located across the street at the Used Car Building. You can reach Body Shop Manager, Chris Heusckel at (860) 618-7155, and 1501 East Main St, Torrington CT 06790.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed - 5:00 PM
Sunday 9:00 AM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 467 reviews
December 05, 2020
This was my first new car buying experience in 16 years. I tend to really bond with a vehicle and am not about buying a car every few years. I opted to get a RAV4 due to industry reviews and the many new sa I tend to really bond with a vehicle and am not about buying a car every few years. I opted to get a RAV4 due to industry reviews and the many new safety features incorporated into late model cars. It is important that dealership representatives recognize that and Gerald McCabe couldn't have been nicer and more patient with me in getting the model and color I wanted, not just what they had to sell on the lot. In the end, I got everything I wanted (sans the Toyota rubber floor mats which did not come with the model/color RAV4 Hybrid I tasked them to procure from another dealership). They have patiently and consistently answered all my questions and addressed all my concerns and bolstered a sense of trust and confidence in their ability to not only handle my financing satisfactorily but the ongoing maintenance and facilitation of my lease (my first leased vehicle). It is my first Toyota, likely not to be my last. By the time I finish my lease, I fully expect all auto manufacturers to offer fully reliable electric cars. Of course, when I bought my last new car in 2004, I thought they'd be flying by now so I've considerably lowered my expectations for the future. :-) More
by aknightowl
Employees Worked With
Gerald McCabe, Damon Stefko
Helpful December 02, 2020
When I first walked into the showroom I was greeted by Larry, who then directed me to Randy and he could not have been more nicer. I also had the pleasure of meeting Dan. both Randy and Dan worked wit Larry, who then directed me to Randy and he could not have been more nicer. I also had the pleasure of meeting Dan. both Randy and Dan worked with me in getting the SUV I wanted. They were very helpful and patient. I did not feel pressured into something I did not want. Also Damon who worked in finance was helpful. Everyone there is so friendly I really felt at ease. I would recommend Torrington Toyota to my family and friends. More
by swtblue52
December 01, 2020
I just leased my second vehicle from Torrington Toyota. I love the feeling of being like "family" Everyone is so friendly and helpful. And I love my car! Thank you to the entire team for your help - and R love the feeling of being like "family" Everyone is so friendly and helpful. And I love my car! Thank you to the entire team for your help - and Randy you are awesome thank you for all your assistance! More
by kathryn.devaux
Employees Worked With
November 20, 2020
I purchased my first car from Torrington Toyota after looking at several other Toyota dealerships knowing I wanted a RAV4. I chose them because right from the start Larry made the whole process extremely looking at several other Toyota dealerships knowing I wanted a RAV4. I chose them because right from the start Larry made the whole process extremely easy and kept it real. He never pressured me one way or another towards a car, he was insightful and was very flexible with scheduling. Larry, along with all of the staff members, treat you like a human and not a number. They are so nice and go above and beyond. They are the type of people you know will be there for you no matter the situation because they actually care and have your best interest at heart. I couldn't be more happy with my purchase and experience at Torrington Toyota and definitely recommend! More
by Krista T.
November 11, 2020
I’m a long time customer and I have to give the great people at Torrington Toyota the best rating every time. Every aspect of my latest visit was perfection, as usual. There is not a single thing that wo people at Torrington Toyota the best rating every time. Every aspect of my latest visit was perfection, as usual. There is not a single thing that would cause a complaint. I would like to mention the professionalism and competence and top shelf “bedside manner “ of Glenn, Cassandra, Nick and as always, Tee. 5 star, A+ experience, light years better than any dealership I’ve ever encountered. Thank you guys! More
by Robert Verrastro
Employees Worked With
Other Employees :
Glenn, Cassandra, Nick
November 04, 2020
I picked up a 2021 Rav 4 from Tee at Torrington Toyota on Friday, October 30. I was not pressured! (Huge points for that!!) Everyone I spoke with was pleasant, personable, answered all of my questions and we Friday, October 30. I was not pressured! (Huge points for that!!) Everyone I spoke with was pleasant, personable, answered all of my questions and were fast and courteous. I HIGHLY recommend Torrington Toyota and will be purchasing all of my future vehicles from them. More
by jamierbbns
Employees Worked With
October 13, 2020
We just purchased a tacoma SR5 from this dealership in the beginning there were a few hiccups. However they were quickly ironed out because of their determination to help us. I want to especially thank Ge the beginning there were a few hiccups. However they were quickly ironed out because of their determination to help us. I want to especially thank Gerald and Dave they were instrumental in making our sale happen. All the guys at this dealership seemed to have their hands in our sale. They work as a team like a family, we appreciate all of you and thanks again. Tom and Debbi More
by Debbilin99
Employees Worked With
Other Employees :
Gerald, Dave, and others I don't remember the names
October 12, 2020
Larry my man! I had such a great experience here buying my very first new car. I was very nervous at first about the whole process but Larry was with me every step of the way and made everything very clear my very first new car. I was very nervous at first about the whole process but Larry was with me every step of the way and made everything very clear and stress free. From playing phone tag with me to waiting while i went back home to grab my checkbook he was patient and more than understanding throughout the entire process. I couldnt be happier with my car and with the service and friendship i received while at torrington toyota. highly recommend and THANK YOU LARRY! More
by mikki.ferrig630
October 11, 2020
I just purchased my Toyota Highlander I must say I had great customer service from Tee, Damon and Danny. If you’re looking to purchase your joyful ride head on to Toyota in Torrington where you not will g great customer service from Tee, Damon and Danny. If you’re looking to purchase your joyful ride head on to Toyota in Torrington where you not will get great service but you will get to meet a solid knowledgeable professionals who won’t failed you. I will definitely recommend anyone to this dealership because when you walked in there you feel at ease. More
by Celestina.alexandre
September 29, 2020
I got new tires for my old truck. They mounted and balanced them in a timely manner. Corey and the whole service staff are very efficient, every time! balanced them in a timely manner. Corey and the whole service staff are very efficient, every time! More
by Randy K.
Employees Worked With
Glen Doucette
