Back

Torrington Toyota

Torrington, CT

4.9
466 Reviews
Torrington Toyota, located on East Main Street in Torrington, Connecticut is a small, family owned and operated car dealership that opened 1992. Our sales staff is professional and knowledgeable, but also friendly in ways that make you feel just like family. We pride ourselves with straight forward, stress free process, the way car buying should be! SELECTION: This dealership has many brand new cars, trucks, and SUVs but it doesn’t stop there! We have a variety of used vehicles to accommodate your car need cravings. Not sure what you want? Our salespeople will gladly assist you in selecting the right vehicle for your needs. Looking for something specific? If we don’t have it, we will get it. Torrington Toyota has access to thousands of vehicles, most with next day delivery. SPEED: Your time is important to us! Most customers dread the car buying experience, back and forth pricing, waiting and endless negotiations.Come in and see the difference! After you have selected the perfect vehicle, drive away in less than 45 minutes! All pricing, paperwork and registration is taken care of right here in the dealership. SERVICE/PARTS/BODY SHOP: Our Technicians are ASE and hybrid certified master technicians. Mickey Blank, the Service Director of Operations, will ensure that our technicians are providing the most quality work, in a timely fashion. Nick Urso is our assistant service managers with many years of technical experience and customer service. For your convenience, our service center offers Saturday hours, along with comfortable waiting areas, coffee, satellite TV, free Wi-Fi, magazines and newspapers. If you don’t want to wait for your vehicle, we offer discounted rental cars for minor needs and free loaners for major services! Our Parts department, which is also open Saturdays, has a full line of Toyota Accessories available. Our body shop is insurance company recommended and approved. We will handle the entire process for a stress free body shop experience. Free body shop estimates are available. We have renovated the Auto Body Shop, which is now located across the street at the Used Car Building. You can reach Body Shop Manager, Chris Heusckel at (860) 618-7155, and 1501 East Main St, Torrington CT 06790.
Contact Dealership

1472 E Main St

Torrington, CT

06790

Directions

By Type

Showing 466 reviews

February 12, 2019

Awesome Car Buying Experienc I recently purchased a 2019 Toyota RAV4 XLE, trading in my 2004 Toyota RAV4. The purchase was the easiest one I've ever made and having Tee as the sa More

by Lisamarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2019 -

Torrington Toyota responded

Hi Lisamarie, Congratulations on your beautiful 2019 Toyota Rav4 XLE, we are a huge fan of the redesign and we are glad that you are too! Thank you for leaving this kind review for Tee Hamzy, and for taking the time to experience what our dealership is all about. If you need anything, feel free to contact Tee at (860) 482-9496.

January 31, 2019

Best car buying experience ever!! The people at Torrington Toyota treat you like family and make buying a car a great experience. Tee is the man to see there. Just great!! More

by Tundraman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2019 -

Torrington Toyota responded

Hey "Tundraman"! Congratulations on your vehicle and thank you for your kind review. We appreciate your time and business with the Tee and the staff at Torrington Toyota We hope that you will return for any vehicle needs you may have in the future. If you need anything, feel free to give Tee a call at (860) 482-9496.

January 29, 2019

Pleasant Buying Experience I recently purchased a 2019 Tacoma from Torrington Toyota and was very pleased with my buying experience. The sales atmosphere is low pressure with a More

by BobK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Klonowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2019 -

Torrington Toyota responded

Hi Bob! Thank you for taking the time to type this great review for Randy and Torrington Toyota! What a pleasure it has been assisting you with your vehicle purchases and needs. Thank you for recognizing and pointing out our strong points as a dealership. We are glad that you are satisfied with your experience, and your vehicle. Thank you for being patient with us and allowing us to demonstrate our attentiveness. We hope that you stick with our family, even years down the road.

January 19, 2019

A Service visit to driving away in New Camry in one day Service visit no appointment, Vance was excellent! While waiting looked at 2019 Camry XSE. Had to have it! Saw Tee Hamzy in Sales who was fantastic! More

by Dwayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vance Williams, Dan Urso, Dave (finance)
Jan 22, 2019 -

Torrington Toyota responded

Hi Dwayne, We feel the same way about drooling over the 2019 Toyota Camry XSE, we are glad that you had the same reaction, and got your own! Congratulations! When we have something you see yourself driving, the staff at Torrington Toyota makes it reality. Thank you for servicing your vehicles with our dealership, and for purchasing your new Toyota!

January 17, 2019

clutch assembly replacement The service to my Tacoma was done in a timely manner, everything was handled in a professional way. My thanks to the service department in taking care More

by Kayakerdavet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory,chris
Jan 22, 2019 -

Torrington Toyota responded

Hi Dave! We appreciate you trusting the Torrington Toyota Service Department with your Toyota Tacoma, and appreciate your time. Your kind 5 star rating and positive review is a blessing. Thank you!

January 17, 2019

Service appointments at Torrington Toyota have always been handled professionally. I have been going there for 18 years and will certainly continue to do so. More

by BarbE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service employees
Jan 22, 2019 -

Torrington Toyota responded

Hi Barb! Thank you for your kind review of Torrington Toyota's Service Department, and for trusting us with your vehicle and time over the past 18 years, plus more to come! We look forward to seeing you at your next service appointment. If it is of more convenience, you can always schedule your appointment online here: https://www.torringtontoyota.com/service/schedule-service/

January 09, 2019

Hard Starting Problem. As usual, I received excellent service from a very professional staff in resolving this problem. It took the Service Department a minimal amount of t More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vance
Jan 10, 2019 -

Torrington Toyota responded

Hi Paul, We greatly appreciate your kind words and that you took the time out of your schedule to leave Torrington Toyota's own Vance Williams a spectacular 5 star review! We are sorry that you had a problem with your vehicle, but we are honored to have it resolved efficiently for you. Please don't hesitate to call if you need future assistance, or would like to schedule your next service appointment. See you soon!

January 09, 2019

service I have a good experience every time I visit. I always leave confident with no reservations if I need to return when my car needs service. Friendly an More

by dmb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2019 -

Torrington Toyota responded

Hello!! It is pleasing to hear that every appointment you have at Torrington Toyota goes wonderfully! We are always excited to have you return, and love hearing about your experiences. We are looking forward to seeing you at your next service appointment. Thanks again!

December 29, 2018

Easy Service Service was performed well, at the time promised and in the hour it was supposed to take. Definitely recommend this facility. Vance explained everythi More

by Taco fiend
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vance
Jan 04, 2019 -

Torrington Toyota responded

Hi "Taco Fiend", Nice username! On behalf of the Service Department and the rest of Torrington Toyota, we are so grateful that you selected our dealership to service your vehicle. It is wonderful to hear that Vance was able to assist you with your service. We always want to help you be on top of everything, and ensure that no time is wasted when you are trusting us with your vehicle. Don't forget, you can always call us at (860) 482-9496 to schedule your next future appointment, or make an appointment through out online scheduler at: https://www.torringtontoyota.com/service/schedule-service/. Thank you for coming in!

December 28, 2018

Amazing experience! It was time to replace our Venza. Sounds simple, but we wanted a dealer who could earn our trust. The Venza was spoiled by a service professional. Whe More

by JJT3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Nelson, Vance Williams
Jan 10, 2019 -

Torrington Toyota responded

Hello there! First off, congratulations on your brand new beautiful Toyota Avalon! We are pleased to hear that Vance was such a great help to you and your vehicle, it means a lot that you were loyal to Vance and took the time to find him here. We are grateful that you think highly of the staff here at Torrington Toyota. We hope that you will consider purchasing more vehicles in the future (though we know that Avalon will last quite some time) and hope that you recommend us to your family and friends! Thanks again for your time in service and sales, and we hope to see you soon!

...
22
...