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Town East Ford

Mesquite, TX

Overview
Employees
Reviews
Vehicles
4.7
2,961 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money. Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores! So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power. Come experience the Town East Ford Difference where: You and your needs come first! We treat you like family. Here, you are among friends. We take care of you long after you drive away. We offer 24/7 Roadside Assistance on all our New vehicles. We provide Free Shuttle Service (within a certain radius). You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including: A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office. You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom. And that's just the beginning! Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150 Click here for Directions
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18411 Lyndon B Johnson Fwy

Mesquite, TX

75150

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Showing 2,961 reviews

October 11, 2024

Started the Process online and once we agreed on a price. I drove 5 hours to the dealership and everything was ready and waiting for me. Completed the paperwork and was it on my way home with a brand new tr More

by Jgully097
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas Petriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Vespia
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Oct 14, 2024 -

Town East Ford responded

Thank you for sharing your experience! We're thrilled to hear that your online process went smoothly and that everything was ready for you when you arrived. It's great to know that our staff made your visit friendly and helpful. Enjoy your new truck, and we look forward to serving you again in the future!

October 10, 2024

Jonathan was great to work with and very efficient. He was very helpful and got me all the information I needed and through the buying process smoothly. And my lord was he better than Chase. More

by Patrickfreehill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Durm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Petriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Town East Ford responded

Thank you for your wonderful review! We're thrilled to hear that Jonathan provided you with such great service and made your buying process smooth and efficient. We appreciate your feedback and will make sure to pass along your compliments to him. If you need any further assistance or have questions in the future, feel free to reach out. Enjoy your new vehicle!

October 10, 2024

A big inventory at Great prices . . John was straight forward and ready to work with .. I recommend both John and the dealership for your next vehicle purchase More

by RollingLog
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Durm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Town East Ford responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with John and found our inventory and prices to your liking. Your recommendation means a lot to us. We look forward to assisting you with your next vehicle purchase!

October 10, 2024

Jesus, and Cas were both great! It was the best car buying experience we have ever had! More

by mpierce2508
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cas Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Delira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Town East Ford responded

Thank you for sharing your experience! We're thrilled to hear that Jesus and Cas made your car buying process so enjoyable. We strive to provide the best service possible, and it's great to know we hit the mark for you. If you need anything else, feel free to reach out. Enjoy your new car!

October 10, 2024

He was very professional and easy to talk to. Very informative about the car and the whole paperwork process. More

by tbh5016
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Smithers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Town East Ford responded

Thank you for your wonderful review! We're thrilled to hear that you found our team member professional and easy to talk to. It's great that he was able to provide you with informative insights about the car and the paperwork process. We appreciate your feedback and look forward to assisting you again in the future!

October 07, 2024

Service advisor was a great communicator and keep me informed. Over all great experience this time More

by JMW623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Town East Ford responded

Thank you for your positive feedback! We're thrilled to hear that your service advisor kept you well-informed and that you had a great experience. Communication is key, and we’re glad it made a difference for you. If you need any further assistance or have questions in the future, don’t hesitate to reach out. We look forward to serving you again!

October 05, 2024

They are always professional and timely. They keep a personal relationship with their regular clients like myself. More

by billy.titus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chista
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Oct 09, 2024 -

Town East Ford responded

Thank you so much for your kind words! We’re delighted to hear that our professionalism and timely service have consistently met your expectations. Building personal relationships with valued customers like you is something we take great pride in, and we’re thrilled to know you feel the same. We look forward to continuing to provide you with excellent service during every visit!

October 05, 2024

I went there to get the door lock replaced and you did a good job and provided a ride for me back home and delivered my car. Thank you for your great service. More

by Ayman El-Qasem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
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Oct 09, 2024 -

Town East Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with our service team and that we could assist you with the door lock replacement. Providing convenient transportation is just one way we strive to make our customers' lives easier. If you need anything else in the future, please don't hesitate to reach out. We appreciate your kind words!

October 05, 2024

Overall, I would say that I have been happy with the services provided by this dealership More

by MICHAEL_SIMISTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt DeAnda
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Oct 09, 2024 -

Town East Ford responded

Thank you for your feedback! We're glad to hear that you've been happy with the services provided by our dealership. Your satisfaction is our top priority, and we look forward to continuing to serve you in the future! If you have any suggestions or need assistance, please feel free to reach out.

October 04, 2024

Jim is Great treats you Good and explain s everything about what you car needs.Will return to see Jim again. More

by hemartinez1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim A.
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Oct 08, 2024 -

Town East Ford responded

Thank you for your kind words! We're so glad to hear that Jim provided you with excellent service and clearly explained your car's needs. We appreciate your trust and look forward to seeing you again soon!

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