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Toyota Direct

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.2
2,601 Reviews
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4248 Morse Rd

Columbus, OH

43230

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Showing 2,601 reviews

October 31, 2026

No pressure, worked hard to get the model I was looking for and succeeded. Many thanks! More

by alan55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Wiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Palm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2026 -

Toyota Direct responded

We are so grateful for your business at Toyota Direct, thank you very much!

October 30, 2026

Advisor Anthony did a great job. Service was completed quickly & with only one day notice. More

by Steve.cleary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Oct 30, 2026 -

Toyota Direct responded

It makes us so happy to see positive reviews. Thank you from all of us at Toyota Direct!

October 30, 2026

Had a minor recall. Got fit in quickly to a next day appointment and got the car fixed by mid morning. More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Oct 30, 2026 -

Toyota Direct responded

Hi Jason, we're glad we could help you quickly and efficiently at Toyota Direct. Thank you for your feedback!

October 30, 2026

Toyota Direct is the best dealership I have done business with. Quick, clean, no xxxxxxxx More

by dustinshs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The ones I actually talked to
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Oct 30, 2026 -

Toyota Direct responded

Thank you for supporting Toyota Direct, we appreciate your business!

October 30, 2026

Staff were very friendly. Service was completed quickly and in a proper manner. Definitely recommend More

by mbb2415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fadi Hamid
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2026 -

Toyota Direct responded

It was our privilege to serve you, thanks so much! - The Toyota Direct Team

October 30, 2026

SERVICE WAS FAST AND MY ADVISOR COLLIN WAS GREAT. SEATING AREA WAS COMFORTABLE AND ROOM TOO WORK. More

by kimfam2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
COLLIN
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Oct 30, 2026 -

Toyota Direct responded

This is a fantastic review! Thanks from the entire team at Toyota Direct.

October 30, 2026

It was great experience, just done with in 15 mins. fast and furious. They offfered me vehicle pick and drop service as well. More

by pavankumar.joshi2211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cottone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 30, 2026 -

Toyota Direct responded

We love to hear about experiences like this! Thank you for choosing Toyota Direct and for sharing your support on Google.

October 30, 2026

Always get good service, knowledgeable employees and patience! I've bought multiple cars from Fadi and Kyle is an outstanding manager. Makes car buying easy! More

by Melissa I
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Walden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fadi Hamid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 30, 2026 -

Toyota Direct responded

Hi Melissa, thank you for your continued trust and support! We're glad to have Fadi and Kyle on our team, and it's great to know they've made your car buying experiences easy and enjoyable. We look forward to seeing you again at Toyota Direct!

October 29, 2026

friendly service, greeted at door, quick in getting job done, professional, smiles, dada do, easy on me More

by mbelter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
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Oct 30, 2026 -

Toyota Direct responded

Thank you for sharing your feedback about our team! We appreciate you choosing Toyota Direct and look forward to seeing you again in the future. Safe travels!

October 29, 2026

This dealership has always been a great deal to work with. The people are courteous, very helpful and go beyond to achieve client satisfaction. More

by kdrichards8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Wiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Edgell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 29, 2026 -

Toyota Direct responded

Thank you for sharing your positive feedback! We are thrilled to hear that our team has consistently provided you with a great experience at Toyota Direct. We appreciate your business! Safe travels!

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