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Toyota Direct
Columbus, OH
1,468 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,468 reviews
April 24, 2025
Excellent work done explain everything before you leave and I recommend everyone want to buy a car need to go Toyota Direct and I recommend everyone want to buy a car need to go Toyota Direct More
by ahaji5
Verified Customer
April 24, 2025
Well, the sales floor was a little dated, need something to improve the mood of buying a vehicle...the salesman was green but tried very hard. Lack of product knowledge. Financing paperwork was wrong two ti to improve the mood of buying a vehicle...the salesman was green but tried very hard. Lack of product knowledge. Financing paperwork was wrong two times, process could've been a lot quicker. No pop corn in the pop corn machine but the grape squishy made up for it.. More
by kcrockett1
April 24, 2025
Honest, efficient, helpful, friendly . dont want to write more words because it just takes up my time. dont want to write more words because it just takes up my time. More
by joalcar
Employees Worked With
April 24, 2025
Clifford explained what my car needed and provided me an estimate. Service was excellent. Waiting area clean. estimate. Service was excellent. Waiting area clean. More
by sheppe1
Employees Worked With
April 24, 2025
So expensive part and labor cost even for minor issue fix and warranty covered parts will not be replaced and will be repaired with user cost. and warranty covered parts will not be replaced and will be repaired with user cost. More
by darwinalex1991
Employees Worked With
April 24, 2025
All was well except I’m having issues connecting my phone. I’m very upset about it. You are too far away to make another trip. Any suggestions phone. I’m very upset about it. You are too far away to make another trip. Any suggestions More
by mary.fulton2013
Employees Worked With
I don’t know who they are
April 24, 2025
Service team is very good at what they do! Always pleasant and professional! Takes the stress off knowing they are there to help. Always pleasant and professional! Takes the stress off knowing they are there to help. More
by mstmarnold
April 24, 2025
Great experience, support and help with service. Quick and easy turnaround time and easy communication Quick and easy turnaround time and easy communication More
by hrincon262
Employees Worked With
