Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota Direct
Columbus, OH
1,585 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,585 reviews
June 02, 2025
Dealer discounts are good when other dealers don't have any and the only reason to come here. Sales process was alright but finance associate was very irritating, did not want to take no for an answer o any and the only reason to come here. Sales process was alright but finance associate was very irritating, did not want to take no for an answer on bundles. Worst of all, they pushed for contracts to be signed without reviewing them which is unacceptable. More
by Hman5
Employees Worked With
June 02, 2025
I experoncenced a really Good service at the shop ranging from diagnosis and explanation of other upcoming services from diagnosis and explanation of other upcoming services More
by gilbertmelly
Verified CustomerEmployees Worked With
June 01, 2025
Our salesperson brought the wrong car in when he searched for the car we needed. Other than that he was great. Personable, helpful, and informative. for the car we needed. Other than that he was great. Personable, helpful, and informative. More
by bethanyashaw
Employees Worked With
May 31, 2025
The experience at the dealership was great. I was able to test drive a few vehicles before finally deciding on the truck! Good experience! I was able to test drive a few vehicles before finally deciding on the truck! Good experience! More
by spbester
May 30, 2025
Clifford was on point in keeping me well informed of the completion of service on my vehicle completion of service on my vehicle More
by ephallis
Employees Worked With
May 30, 2025
There is always a few minor things that aren,t taken care of. I continue to use them knowing it will not be perfect. of. I continue to use them knowing it will not be perfect. More
by hgreff
Employees Worked With
May 29, 2025
Thanks for working me in on a busy Saturday afternoon. I had a flat tire due to a road hazard incident that ruined my tire. Going on a Memorial Day trip to northern Ohio i needed to get the tire replaced I had a flat tire due to a road hazard incident that ruined my tire. Going on a Memorial Day trip to northern Ohio i needed to get the tire replaced and an alignment to correct the road hazard damage. Thanks for working me in. More
by dbacree
Employees Worked With
