Toyota Direct

Always a great experience a Toyota Direct. The Customer service is always very good. We service all 3 of our Toyota's here. The Customer service is always very good. We service all 3 of our Toyota's here. More

Consistency in customer service makes me be loyal to the brand and this happened in the last 12 years. All family is upgraded but one thing is constants Toyota because we love the reliability and attention brand and this happened in the last 12 years. All family is upgraded but one thing is constants Toyota because we love the reliability and attention to details, and service is very good. So, if we need a crew or our finds or co-workers we ask them to go to Toyota Direct, ask for Patti or anyone else. The manager at service center and his team is excellent finding solution for all our requests - not sure if the name is correct Paul. More

Always work completed properly and on time. Reps are always helpful and answer all of my questions. Reps are always helpful and answer all of my questions. More

Top notch! Paul and the entire team are great to work with and absolute professionals! Paul and the entire team are great to work with and absolute professionals! More

I primarily worked with Taye Darwish by phone. He was fantastic in answering my questions and doing everything he could to be sure we were able to get the specific vehicle we wanted. We live in Mi He was fantastic in answering my questions and doing everything he could to be sure we were able to get the specific vehicle we wanted. We live in Michigan and drove down to Columbus to pick up the car. Taye drove to another dealership to get the car so it would be there when we arrived. The service, selection and value of trade in were so great that we will not purchase another Toyota without checking out Toyota Direct even thought it is 4 hours from home. More

Justin got me into the service department quickly and my wait time was reasonable. Everyone is always friendly and knowledgeable. The service I received from Toyota Direct is always great. wait time was reasonable. Everyone is always friendly and knowledgeable. The service I received from Toyota Direct is always great. More

Service was good and took a reasonable amount of time. Waiting area was comfortable and offered good amenities. Justin kept me posted on progress Waiting area was comfortable and offered good amenities. Justin kept me posted on progress More

My experience at Toyota Direct buying my second car was absolutely seamless and incredible. Fadi and Malek were amazing throughout the entire process—so knowledgeable and genuinely helpful. They made sure absolutely seamless and incredible. Fadi and Malek were amazing throughout the entire process—so knowledgeable and genuinely helpful. They made sure every step was smooth and stress-free, answering all my questions with patience and expertise. I couldn’t have asked for a better team to guide me through such an exciting purchase! More

We have been customers of Toyota Direct since 2004. We love the service we get there and will continue to be customers because we love the people and the product. We love the service we get there and will continue to be customers because we love the people and the product. More

Clif was extremely helpful and professional. I had a wonderful and enjoyable experience during the vehicle scheduled service. He answered all of my questions. I had a wonderful and enjoyable experience during the vehicle scheduled service. He answered all of my questions. More