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Toyota Direct
Columbus, OH
1,490 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,490 reviews
October 24, 2024
Great service as always, appreciate the speedy service, will always come back even after moving out of area will always come back even after moving out of area More
by hmbarnettjr
Verified CustomerEmployees Worked With
October 24, 2024
This trip i was well taken care of with amazing and fast service it was a great wxperiience service it was a great wxperiience More
by katie.khalil
Employees Worked With
October 24, 2024
Excellent for service and would like to come back because Toyota direct do excellent job keep it that Toyota direct do excellent job keep it that More
by warqad67
October 23, 2024
Quick and efficient service with friendly waiting area and lots of complimentary foods and beverages and lots of complimentary foods and beverages More
by Kristina
Employees Worked With
October 23, 2024
I did not like your treatment and I did not like Mindy Hills customer service I went in for an alignment and she gave me a maintenance. I called the manager. left and complaint and he never returned the c Hills customer service I went in for an alignment and she gave me a maintenance. I called the manager. left and complaint and he never returned the call More
by virtuousone21
Employees Worked With
October 23, 2024
My truck is white and there were oil fingerprints on both doors and my hood. Supposed my tire pressure was checked with the rotation and it wasn’t . Still the same as it was when I went in, low by the way. T doors and my hood. Supposed my tire pressure was checked with the rotation and it wasn’t . Still the same as it was when I went in, low by the way. This center constantly try’s to upsell unnecessary items along with overcharging. Last time I went I specifically told them not to rotate my tires because I had just had it done and they did it anyway and tried to charge me, I had wait an additional half hour for them to put them back the way they were. Every time I visit there are issues! More
by Kl.sonnier
Employees Worked With
October 23, 2024
Very efficient and a generally good experience. I will continue to get service at Toyota Direct. I will continue to get service at Toyota Direct. More
by eblackma
Employees Worked With
October 23, 2024
This current experience at Toyota Direct was complicated by outside companies that had the part/service I needed. When all of this was straightened out, my repair was taken care of. My Service Advisor, Ma by outside companies that had the part/service I needed. When all of this was straightened out, my repair was taken care of. My Service Advisor, Maggie Arnold, has always done everything possible to provide excellent Customer Service. More
by lehmansdl
Employees Worked With
October 22, 2024
Very Great people, helpful . I advice everyone try Toyota Direct specially Islam Abed. Thank you I advice everyone try Toyota Direct specially Islam Abed. Thank you More
by aladdinalnajjar
