Toyota Direct - Service Center

Oil Change, Caleb was very courteous. It was avery pleasant experience. I will be using the dealership again. It was avery pleasant experience. I will be using the dealership again. More

Poor service from Mindy; very unprofessional in her tone and attitude. Poorly reflects on the service dept. and attitude. Poorly reflects on the service dept. More

I have gone to Chris Grossman for years and he always does an excellent job. He is always professional, to the point, and trustworthy. I have always recommended Chris and Toyota Direct! does an excellent job. He is always professional, to the point, and trustworthy. I have always recommended Chris and Toyota Direct! More

Typically customer service is great, but this time communication was lacking around the cost of services as well as the timing of services which is why I rated this visit a 3. communication was lacking around the cost of services as well as the timing of services which is why I rated this visit a 3. More

Love the dealership. Nice atmosphere & adequate seating. Wish the car wash was still located here Nice atmosphere & adequate seating. Wish the car wash was still located here More

It was fast once they started on the car. I waited over an hour to get the results and price. And my first service persons Troy left without letting me know he was going home and someone els I waited over an hour to get the results and price. And my first service persons Troy left without letting me know he was going home and someone else took over More

Chris Grossman always does such an excellent job and I trust him! He is always outstanding, professional, trustworthy, and efficient! I highly recommend he and Toyota Direct! trust him! He is always outstanding, professional, trustworthy, and efficient! I highly recommend he and Toyota Direct! More

I experoncenced a really Good service at the shop ranging from diagnosis and explanation of other upcoming services from diagnosis and explanation of other upcoming services More

I had to wait 2hrs and 25 minutes for oil change eventhough l made appointment. Very disappointing! eventhough l made appointment. Very disappointing! More

There is always a few minor things that aren,t taken care of. I continue to use them knowing it will not be perfect. of. I continue to use them knowing it will not be perfect. More