Toyota Direct - Service Center

I have an older Toyota and have been using Toyota direct for my service for 7 years. I always work with Joey and she always greets me with a smile. She is very knowledgable when it comes to Toyotas. I would for my service for 7 years. I always work with Joey and she always greets me with a smile. She is very knowledgable when it comes to Toyotas. I would recommend her to anyone. Thanks Joey for always making me a priority. More

Never know who you are supposed to talk to or work with. I have had unpleasant experiences with a service manager who went by the name “Ricky Bobby” and have been told inconsistent service needs. I have had unpleasant experiences with a service manager who went by the name “Ricky Bobby” and have been told inconsistent service needs. More

Did a good service for my car. Service team was quite friendly, polite and dedicated. Service team was quite friendly, polite and dedicated. More

The dealership is very busy and therefore seemed unable to keep their appointment times. It also took them over an hour for a simple oil change. A little too long honestly. to keep their appointment times. It also took them over an hour for a simple oil change. A little too long honestly. More

Friendly staff at dealership and who call to remind me for scheduled maintenance, pretty quick at services, informative for scheduled maintenance, pretty quick at services, informative More

Does not commuicate and does not know who brings in the car for service. Use human beings to serve customers not AI. car for service. Use human beings to serve customers not AI. More

Great service! Chris G. is the best!!! I wouldn't take my car anywhere else! Chris G. is the best!!! I wouldn't take my car anywhere else! More

Very thorough and quick. Everyone is friendly and helpful. Would recommend taking you auto there for service. Everyone is friendly and helpful. Would recommend taking you auto there for service. More

Too much delay in the waiting room and poor communication about the status of the work about the status of the work More

Got my tires rotated and an alignment and they didn’t even fill my air with tires as my tire pressure light came on 5 min after leaving the Toyota direct servicing building. Also was upsold. even fill my air with tires as my tire pressure light came on 5 min after leaving the Toyota direct servicing building. Also was upsold. More