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Toyota Direct - Service Center

Columbus, OH

4.1
1,008 Reviews

1,008 Reviews of Toyota Direct - Service Center

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February 02, 2025

Friendly and courteous . Always there to help. Thanks Thanks thanks thanks thanks Thanks thanks thanks More

by elka0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2025

It was perfect and would like to work with you again and will recommend to order More

by anyafozao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Wiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2025

Justin is a great employee that made sure I was taken care of quickly and efficiently! His customer service skills are top notch! He deserves a raise! More

by mejmogh88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cottone
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2025

I always believe that you should always take your car for maintenance to wherever you bought it from. That’s why I only have the dealer to work on my vehicle. More

by auroracabbell58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2025

Always a great experience! I took the service time to look for a Camry for my wife! More

by lkvance0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Islam Abed
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Told the service writer just wanted an oil change and tire rotation. She still tried to get me fir a tune up and cabin filter. Did not appreciate . More

by eblackma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rufus Alexander
4.0
This rating includes all reviews, with more weight given to recent reviews.
Isatou Jahateh
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

When I bought my RAV4 I didn’t notice there was a dent, I called the dealer couple of times to explain to him ,he’told me he will contact his boss till now More

by ladyjoycequarshie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
At Drive Toyota
January 30, 2025

I came into Toyota dealership and the gentleman who was helping me out was outstanding Beyond his capability of doing the work and the gentleman's name is Chuck More

by sihan61440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt and Chuck
January 30, 2025

The waiting are reasonable, because I didn't have a appointment. Thanks Good job to the service people More

by ALIOUTHIAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Arnold
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

It is a very nice dealership with very good people and good customer service skills. More

by mhs_amiri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Lincifort
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dariush (Dee) Nabavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rufus Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
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