Toyota Direct - Service Center

La atención y las instalaciones son excelentes , el personal muy respetuoso con gran amabilidad los recomiendo el 100% personal muy respetuoso con gran amabilidad los recomiendo el 100% More

I feel confident that my car is taken care of by the knowledgeable service team at Toyota Direct. Nice waiting area! knowledgeable service team at Toyota Direct. Nice waiting area! More

Icee is the best. She must have a great drive manager. I will only take my cars to Spicee Icee. She must have a great drive manager. I will only take my cars to Spicee Icee. More

This dealer is do service fair, but employees (deal with customers) need improve in manner ares. customers) need improve in manner ares. More

It overcharged me. I went for an oil change and I ended up paying for an unwanted tire rotation. Then the attendant, after I released my minivan to her, told me to wait I went for an oil change and I ended up paying for an unwanted tire rotation. Then the attendant, after I released my minivan to her, told me to wait in the lobby. I did. But she did not come to get me even though my service was completed promptly. I waited three hours at the lobby and when I went to ask the attendant about my oil change, she told me that she was calling my husband and me, when we specifically agree that I would be - in person - waiting to be called back in the lobby. I should get a 50% rebate for overcharging me and forgetting me for three hours in the establishment lobby. More

I was not pleased with my service. I was not told what was found wrong with my car even though I knew my brakes were bad they did not even say nothing but they were supposed to check. I was not told what was found wrong with my car even though I knew my brakes were bad they did not even say nothing but they were supposed to check. I also was never charged separately or so much for a tire rotation. More

First oil change in was great. Second appointment an hour later was not so great because I was being ignored by the service advisors, the closest one of which had his face buried Second appointment an hour later was not so great because I was being ignored by the service advisors, the closest one of which had his face buried in his phone. Took less than an hour for the first oil change, but an hour and 40 minutes for the second one and I had appts for both! More

Communication was great. Work was done well and on time. Cost was on par or less than other places I called. Work was done well and on time. Cost was on par or less than other places I called. More

Toyota Direct is the only place I'd have do maintenance and/or repairs on my Toyota (I bought it there, too.). and/or repairs on my Toyota (I bought it there, too.). More

I keep coming back. Good service for the price. I wish they washed my car. Good service for the price. I wish they washed my car. More