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Toyota of Braintree

Braintree, MA

4.9
5,498 Reviews
Tufankjian Toyota of Braintree is a family owned and operated, state-of-the art Toyota dealership, located just south of Boston on the South Shore. Most of our huge inventory is indoors, so our customers can shop in comfort, regardless of the weather. Our greatest asset, however, is our people- our knowledgeable and helpful staff, and our faithful customers. Visit our showroom, and you will see for yourself why we are different from any other Toyota dealership.
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210 Union Street

Braintree, MA

02184

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Showing 5,498 reviews

March 30, 2021

We had a not so great experience. My fiance and I went in to buy a tacoma and they didn't want to work with us to get us the right price. It was kind of a take the price or leave it type of deal. We didn't n More

by Capepeople
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Lawlor
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2021

Bob Hodges will not provide a 160 Inspection on CPO. Called to inquire on a CPO and he stated he does not have access to the report. I recently bought a CPO in another state and was provided the CPO. More

by Jewell
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Hadger
Apr 08, 2021 -

Toyota of Braintree responded

Dear Ms Joanne Jewell, This is Eric, internet sales manager from Toyota of Braintree. From our very first correspondence, we stated that geographically, there would be significant challenges in doing business with you. (Since you are 230 miles away, and in another state). Since we made it clear that it wasn't in our interest to try to sell a unique preowned truck to someone from such a distance, particularly when there were numerous local customers coming in to see the truck, it seemed unusual that you still were demanding the Certification documentation. The documentation, by the way, is audited by Toyota, and has always been found to be in order. I had considered just sending it to you on Bob's behalf, before you started utilizing invective and threats. Then I realized the Bob was right in not extending the courtesy of sending our documentation. Anyways, I am glad you found a Tacoma (new) elsewhere. They are excellent trucks.

Apr 08, 2021 -

Jewell responded

What lies... you had a bate and switch deal that I’m sure never existed. We bought a car from a reputable MA dealer. Save your lies for someone else!

March 27, 2021

This was the fourth Toyota Dealership that I visited looking for a specific Pre-Owned Toyota Avalon. I called the dealership and spoke with Bob who was very helpful over the phone. He said that the sp More

by dan.berry.db
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Martel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Keough
March 25, 2021

We were well treated by Joe Lawlor a second time. We leased 3 years ago and received the same first class professional service. He makes the process enjoyable. Bill & Lorraine Haddad More

by Bhaddad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lawlor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Toomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2021

Highly recommend this dealership. They were extremely nice, not pushy, respectful, and went out of their way to make buying a car from them a great experience. Ed Hayes was so helpful during and after. G More

by Toyota123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Martel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Seaf
March 12, 2021

I just bought a car, a new Toyota.Ed Hayes and Joey Foy helped me. They were super knowledgeable and super helpful. Thank you both. Five stars! More

by Ghcghc03
Recommend Dealer
Yes
Employees Worked With
Ed Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Foy
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2021

I had an awesome experience for my first time buying/financing my own car. Victor was personable but allowed space and time to make my own decision. I felt very comfortable in the dealership, eve More

by Allison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Foy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Alcantara
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2021

My son and I had a wonderful experience at Toyota of Braintree! Bob Hadges and Eric Francke were both polite, informative and helpful. Freddie Zeiba was kind, patient and informative, very well suited f More

by M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Francke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hadges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Zeiba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuel Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2021

I bought a pre owned Corolla from Victor Alcantara about one year ago and had an amazing experience. He guided me throughout the entire process and helped me find exactly what I needed. Victor remained in c More

by Caroline Pagotto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Alcantara
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2021

Victor is an excellent seller. He showed me exactly what I was looking for. He accompanied me throughout the purchase process and I am very happy with my car. More

by Gizelle Scherr
Recommend Dealer
Yes
Employees Worked With
Victor Alcantara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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