Toyota of Braintree

Bought a brand new Grand Highlander (with cash) only to have the salesperson not know much about it's features while her supervisor just kept pushing and pushing "Make sure to give us a 5-star review!" may have the salesperson not know much about it's features while her supervisor just kept pushing and pushing "Make sure to give us a 5-star review!" maybe 20 times between initial contact and sale. They advised a protectant spray (kept saying it was ceramic-like) but whoever applied this gunked up almost the entire exterior and windshield. Had to pay a detailer to fix it when Toyota Of Braintree wouldn't days after I took delivery. They also delivered the vehicle with tires UNDER-inflated, which made the ride unnecessarily bumpy until I bought an electric pump and fixed that. The rear foot-release hatch wouldn't work, and they claimed it worked fine, until I had to bring it in and they adjusted the sensor so it works 100% of the time now but they still there was nothing wrong. Them repeatedly begging for 5-star reviews was the most distasteful though. More

Gerry and Joey were great to work with, both are professional, knowledgeable and very efficient. It was easy and a pleasure to work with them. I went in looking and drove out with my new car same d professional, knowledgeable and very efficient. It was easy and a pleasure to work with them. I went in looking and drove out with my new car same day. More

Had a great experience buying a RAV4. Pedro, Joey, and Max were great to work with! Pedro, Joey, and Max were great to work with! More

I felt everyone there treated me with a great deal of respect, and genuinely cared that I was happy with the sometimes challenging process of buying a used vehicle. As a woman, this is not always the cas respect, and genuinely cared that I was happy with the sometimes challenging process of buying a used vehicle. As a woman, this is not always the case. Mike Kayalli was delightful to work with; very patient and never pushy. Fred Zeiba in financing gave clear explanations and was quite personable. Excellent experience overall! More

Phil was easy to work with and genuinely cared about making this a simple and understandable process for me. He set realistic timelines and worked hard to expedite them. making this a simple and understandable process for me. He set realistic timelines and worked hard to expedite them. More

Pedro was polite and very helpful in getting us a new car. Explained all the bells and whistles on it. I recommend him as your salesperson. car. Explained all the bells and whistles on it. I recommend him as your salesperson. More

I had a nice experience in this dealership. Mike was efficient and helpful. Sunny was polite and friendly. Mike was efficient and helpful. Sunny was polite and friendly. More

3rd car here and always fast and smooth with the transactions. Thank you Toyota of Braintre transactions. Thank you Toyota of Braintre More

Sunny & Kevin didn’t have to help me with anything as I wasn’t even in the building when they offered me help. As soon as I entered, they were nothing less than hospitable. Anything we asked for they immed wasn’t even in the building when they offered me help. As soon as I entered, they were nothing less than hospitable. Anything we asked for they immediately helped no hesitation. Sunny was the right man for the job & put up with my indecisiveness, helping me make the best choice possible. Went above and beyond to make sure I was comfortable and secure in any decision. They did not make me feel like I was bothering or was being rushed through the process to hurry up and buy a car. Will definitely recommend this location and Sunny always! More

As always, an excellent experience with Emmanuel at Toyota of Braintree. We’ve leased numerous cars with him and it’s always a simple and straightforward experience. I would never go to another Toyota Toyota of Braintree. We’ve leased numerous cars with him and it’s always a simple and straightforward experience. I would never go to another Toyota dealership for sales or service. More