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Toyota of Cleveland

McDonald, TN

5.0
4,891 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,891 reviews

April 01, 2017

Purchase It was One of the better experiences I have had buying a vehicle. I would buy another at Toyota of Cleveland. I love my new 4Runner More

by Marcie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Zane Carpenter, Demetrius Beasley
March 31, 2017

Bought a new car Didn't have to spend the whole day up there. They were fast and accurate and extremely helpful. Everyone was extremely nice and professional, especial More

by S&DJustice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaq Daniel, Joshua Richards
March 31, 2017

Great sales with service My sister was in town from Denver in need of a RAV4. They are hard to come by and sell quickly in Denver. We got a great price w extras. And they too More

by laurasg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte' Burney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2017 -

Toyota of Cleveland responded

Thank you for giving us an opportunity and the kind words!

March 31, 2017

Great car buying experience! I called and the dealership negotiated a deal with me over the phone since I lived more than 2 hours away. They stayed over an hour late waiting for More

by Iwantadeal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfred, Autumn Kinser, Joshua Richards
Apr 15, 2017 -

Toyota of Cleveland responded

Thank you for sharing your experience!

March 31, 2017

OVERALL IT WAS GREAT I went in as a single parent, recently divorced wanting to finance a car on my own. I actually told Brandon, which wasnt a normal thing for a car sho More

by kellybird
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfred Polk, Brandon Moon
Apr 19, 2017 -

Toyota of Cleveland responded

Thank you Kelly for the positive review, I apologize for the trouble you are having with the car. I hope you were able to get a hold of us to let us look at the car to determine a solution.

March 31, 2017

Car buying made easy I often hate buying a new car. Dealing with pushy sale people and feeling like I am being taken for a ride makes what should be a great day a lot les More

by Ray B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vimal Roy, Zane Carpenter, Shaq Daniel
March 31, 2017

New 2017 Toyota Camry I had a great experience at Cleveland Toyota. Excellent customer service and great prices. The staff was efficient and made the process of buying my More

by Kristywhite01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vimal Roy
March 30, 2017

Great Sales Team Initially stopped in to look. Had the perfect car for my wife. Paul Caesar made her feel comfortable driving the car and worked with us on the figure More

by davidratcliff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Caesar, Zane Carpenter
Mar 30, 2017 -

Toyota of Cleveland responded

Thank you for sharing and for the 5-star review!

March 29, 2017

Gregg Bain was very helpful finding us the vehicle that we wanted. He explained all options to us. Thanak you Gregg for being so helpful. More

by Richard K Dieffenderfer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Bain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2017 -

Toyota of Cleveland responded

Thank you for the kinds about Gregg, he is one of the best!

March 27, 2017

Smooth and hassle free buying experience Dropped by to check out their used cars. Drove the one that we liked and were waking out with keys within 2 hours from entering. More

by MHocutt
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Hughes
Mar 27, 2017 -

Toyota of Cleveland responded

That's awesome, thanks for coming to the dealership and for the kind words about your experience!

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