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Toyota of Cleveland

McDonald, TN

5.0
4,904 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,904 reviews

March 13, 2017

Great experience My wife and I went in not expecting to buy a car, but they worked with us to get us the car we wanted at a price we could afford. We were impressed b More

by mphelps94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zane Carpenter, Joshua Richards
Mar 13, 2017 -

Toyota of Cleveland responded

Thank you for the kind words and the 5-star review!

March 11, 2017

Excellent experience Our salesman and Finance Manager were exceptional. Very friendly and professional. They worked really hard to give us satisfaction on buying a car. Do More

by lonnie&lawenda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfred Polk, Don Roberts
Mar 11, 2017 -

Toyota of Cleveland responded

Thanks for sharing and for the 5-star review!

March 11, 2017

easy, fast and couteous staff was exceptionally courteous; service was done quickly; scheduling was easy; wait area and restroom very clean and diet coke offered. Always a go More

by Linda Blevins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 11, 2017 -

Toyota of Cleveland responded

Thank you sharing your experience!

March 08, 2017

Quick, efficient service As always, service experience at Toyota of Cleveland was outstanding. All personnel were courteous and friendly. I have been doing business with Toy More

by MartinT3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 08, 2017 -

Toyota of Cleveland responded

Thank you for your loyalty to Toyota of Cleveland!

March 07, 2017

very professional,willing to do what was needed to satify us we received great service, everyone was friendly and professional. They are all experts and willing to do whatever they could to satisfy us. all arou More

by Beck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Bain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zane Carpenter, Phillip Hill
Mar 08, 2017 -

Toyota of Cleveland responded

Thank you for the kind words!

March 07, 2017

Smooth and easy purchase! Gregg Bain is the best sales consultant we have dealt with in our vehicle buying history. He made the experience of buying our first Toyota (4Runner More

by Driver4x4
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Bain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Hill
Mar 08, 2017 -

Toyota of Cleveland responded

Thank you for the kind words and for sharing your experience!

March 06, 2017

Excellent Atmosphere Our experience with everyone was top notch. The entire feel of the dealership was different than I have experienced before. It was my daughter's fir More

by Redchel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zane Carpenter, Phillip Hill, Don Roberts, Charles Neff
Mar 08, 2017 -

Toyota of Cleveland responded

Thank you for the kind words and for sharing your experience!

March 06, 2017

Great salesman Great sales team everyone was very good. Gregg Bain and Phillip Hill were easy to work with and got the deal done in a very timely manner. More

by Alan
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Bain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfred Polk, Phillip Hill
Mar 08, 2017 -

Toyota of Cleveland responded

Thank you Alan for sharing your experience!

March 06, 2017

Excellent service! Joey worked with me to make sure I had a great experience! He went above and beyond to ensure everything was perfect. The car had a minor scratch and More

by Kscoggs82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2017 -

Toyota of Cleveland responded

Thank you for sharing!

March 06, 2017

Fast and accurate response, great deal! I was able to identify the car of my choice in hours over the phone - very easy - and commit to a deal. When I arrived, service was responsive and fas More

by LT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Blair, Phillip Hill
Mar 08, 2017 -

Toyota of Cleveland responded

Toyota of Cleveland appreciates the opportunity and thanks you for sharing your experience!

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