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Toyota of Cleveland

McDonald, TN

5.0
4,905 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,905 reviews

February 26, 2017

Quick and great service. Service is always quick and the service people are very helpful. They are very knowledgeable and willing to assist me in any of my questions. More

by jgurgone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Maradiaga
Feb 27, 2017 -

Toyota of Cleveland responded

Thank you for the kind words and the 5-star review!

February 26, 2017

Always do their best to see I'm satisfied even though my tru The service has always did their best to help me my truck has been the disappointment! Never run e85 I did at 11k miles truck has never been the Sam More

by Mark Green
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2017 -

Toyota of Cleveland responded

Thank you for your loyalty to Toyota of Cleveland and the kind words about Keith Jackson!

February 26, 2017

Great Experience - New 2017 Land Cruiser This was my first purchase at Toyota of Cleveland and I was overall very pleased with the entire process. The GM worked with me directly on the price More

by mfarrell02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte' Burney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vimal Roy, Jessica Maradiaga
Feb 27, 2017 -

Toyota of Cleveland responded

Thank you for the kind words, the recommendations and your loyalty to Toyota of Cleveland.!

February 26, 2017

Outstanding Experience - I will be a repeat customer. Robert Reid was my sales associate, and he was absolutely terrific. He was very responsive when I had questions or requests. The dealership team worke More

by RandyR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Reid, Phillip Hill
Feb 27, 2017 -

Toyota of Cleveland responded

Thank you for the kind words and the recommendation! We agree, Rob is a great associate!

February 23, 2017

Very good experience!!! I bought a used 2013 Toyota Tacoma from this dealership and did it almost entirely over the phone using the salesman Gregg bain I have a very busy wor More

by Mr.Fleming
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Bain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2017 -

Toyota of Cleveland responded

Thank you for sharing...Gregg is a great guy who enjoys taking care of this customers.

February 22, 2017

Very accommodating... great experience. Demetrius is everything you need in a Sales Consultant. He is very patient and willing to spend as much time with you as needed. He always made us fee More

by DavidRenee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demetrius Beasley, Shaq Daniel
Feb 22, 2017 -

Toyota of Cleveland responded

Thank you for the kind words about Demetrius and the dealership!

February 21, 2017

Exceptional service, they really do want your business Received exceptional service! This dealership really does want your service, they treat you like one of their own. I will be going back to this deal More

by Ben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Moon
Feb 22, 2017 -

Toyota of Cleveland responded

Thank you for sharing, we look forward to working with you in the future!

February 19, 2017

Great! Marina was a excellent salesperson to work with, it was great to work with someone that wasn't pushy and also understanding to what we could afford. W More

by Bagossett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zane Carpenter, Marina Bolin
Feb 22, 2017 -

Toyota of Cleveland responded

Thank you for the kind words and the recommendation!

February 18, 2017

Awesome Everyone is respectful and so friendly. I've been using this dealership for service on every Toyota I have purchased. Everyone is always so great!! More

by Rede2drive
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Murphy
Feb 22, 2017 -

Toyota of Cleveland responded

Thank you for your loyalty to Toyota of Cleveland and for the 5-star review!

February 18, 2017

Outstanding organization One of the cleanest show rooms and best organized dealers I have visited. Vimal, Tyler, and Justin stayed late to close out my deal. All were very com More

by the wanderer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vimal Roy
Feb 22, 2017 -

Toyota of Cleveland responded

Thank you for the 5-star review and the kind words you said about our staff and our facility! We look forward to working with you in the future.

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