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Toyota of Cleveland

McDonald, TN

5.0
5,069 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 5,069 reviews

May 21, 2017

My new Highlander The entire staff at Toyota of Cleveland was extremely courteous, patient, and helpful. Our salesperson, Don, was such a pleasure to work with. We in More

by Jen423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfred Polk, Don Roberts
May 22, 2017 -

Toyota of Cleveland responded

Thank you for the kind words and for sharing your experience!

May 20, 2017

An enjoyable experience with knowledgeable staff. Pleased with overall experience and Jeff Horton was pleasant, courteous and helpful. We are always pleased with Toyota vehicles and have owned them mo More

by Rh1234
Recommend Dealer
Yes
Employees Worked With
Jeffrey Horton
May 20, 2017 -

Toyota of Cleveland responded

Thank you for the 5-star review and your confidence in your local dealership!

May 20, 2017

Very professional, friendly, smooth transaction Tommy was friendly, professional and great to work with. Very thorough and seemed very knowledgeable about the car. Worked really hard to get a pric More

by august
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfred Polk, Tommy Shackelford
May 20, 2017 -

Toyota of Cleveland responded

Thank you for the kind words and the 5-star review!

May 20, 2017

Great experience! Jeff helped me out in any way possible and answered every question I had. He wasn't at all pushy but was there when I needed something. Thanks Jeff, I More

by Jamie2883
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Horton
May 20, 2017 -

Toyota of Cleveland responded

Thank you for the kind words!

May 20, 2017

Best car buying experience I've ever had. My car had been totaled out from recent hail damage and I was needing a replacement car quickly. I saw online that a car I was interested in was at To More

by zachb92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Caesar
May 20, 2017 -

Toyota of Cleveland responded

Thank you for sharing your experience and the kind words!

May 20, 2017

Happy with the experience of a new van! Gregg was an excellent sales person. Patient and understanding. We discussed what I was looking far in a van. He found exactly what I wanted. Plea More

by Isabella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Bain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Ratledge, Shaq Daniel
May 20, 2017 -

Toyota of Cleveland responded

Thank you Isabella for the kind words and the 5-star review!

May 20, 2017

Dealer rate Jeff was extremely helpful and thorough. He answered all of our questions and was very professional! would definitely recommend this dealership I love More

by Spidermonkey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Horton
May 20, 2017 -

Toyota of Cleveland responded

Thank you Spidermonkey for the kind words and the recommendations!

May 20, 2017

Great team! This was a wonderful experience. We contacted the dealership two days before we came and received an information we requested + a message from the man More

by B&L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monte' Burney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Hughes (finance manager) , Shaq Daniel, Joshua Richards
May 20, 2017 -

Toyota of Cleveland responded

Thank you for the kind words and for sharing your experience!

May 20, 2017

Great Service and Very Helpful He was very helpful and gave me the best deal for my situation. I really appreciate the service from him and his staff. They are very knowledgeable an More

by Rellohenry5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Horton
May 20, 2017 -

Toyota of Cleveland responded

Thank you for sharing your experience and the 5-star review!

May 19, 2017

Awesome experience The entire sales personnel were very professional, personable and knowledgeable in particular Brandon Moon making it a very enjoyable experience.. De More

by Venzabound
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Moon
May 20, 2017 -

Toyota of Cleveland responded

Thank you for the kind words and the recommendations!

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