Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Cleveland
McDonald, TN
5,727 Reviews
Welcome to Toyota of Cleveland, where delivering an exceptional customer experience is our top priority.
Whether you're shopping for a new Toyota, or one of our quality pre-owned vehicles, our knowledgeable and friendly team is committed to making your purchase simple, transparent, and enjoyable. We believe in honest pricing, clear communication, and treating every customer like family.
Our dedication to customer satisfaction has made Toyota of Cleveland the highest-rated Toyota dealership in Tennessee on DealerRater for eight consecutive years. We're also proud to have been named the National Toyota DealerRater Dealer of the Year, recognizing our commitment to providing one of the best dealership experiences in the country.
In addition, Toyota of Cleveland has earned Toyota's prestigious President's Award, one of the manufacturer's highest honors for excellence in customer satisfaction and dealership performance.
We look forward to earning your business and showing you why thousands of customers continue to choose Toyota of Cleveland. Call us today at (423) 664-9715 to schedule your VIP appointment.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
August 30, 2026
Excellent.
No complaints. Always greeted respectfully and asked for any concerning problems. Explanations are clear and concise for any needed service.
More
by gbogle1946
Verified Customer
Verified Customer
August 30, 2026
Tyler was incredibly helpful.
He explained the features very accurately. He even met at the airport so I could drop off stuff for the trade without having a 4 hour round trip.
More
by Phl1797
August 30, 2026
Amazing dealership!
From our salesman to finance to the general manager! We will be back!
More
by Cggentry98
Employees Worked With
Dealership Inventory (178 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Automated Car Wash
- Authorized Parts Store
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Free Coffee
- Free WiFi
- Vending Machines
- Greeting Cards & Novelty Items
- Customer Appreciation Tuesdays
- Home Delivery
- Pet Friendly
- After Hours Drop-Off
- Virtual Appointments
- Authorized Accessories Store
- Authorized Parts Store
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free WiFi
- Instant Financing
- Pet Friendly
- Quick Lube
- Shuttle Service
- Television
- Vending Machines
