Crystal Thompson

I cannot say enough good things about Alfred! He helped me purchase my very first car by myself, and he made the entire experience so much easier than I ever imagined. Buying a car can feel over He helped me purchase my very first car by myself, and he made the entire experience so much easier than I ever imagined. Buying a car can feel overwhelming, but Alfred was patient, knowledgeable, and genuinely invested in helping me make the best decision for my needs. He took the time to answer all of my questions, explain my options, and worked hard to help me get the best financial deal possible. At no point did I feel pressured—just supported and informed every step of the way. What meant the most was knowing that Alfred truly cared about helping me find the right vehicle and a payment plan that fit my budget. His honesty, professionalism, and kindness made all the difference. If you’re looking for someone who will go above and beyond for you, I highly recommend Alfred. Thank you for helping make my first car-buying experience such a positive and memorable one! More

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Dustin was great to work with. He helped us find what we wanted. When it came time to take delivery there were no unexpected costs He helped us find what we wanted. When it came time to take delivery there were no unexpected costs More

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This dealership is great and I have purchased multiple vehicles from here over the years. Alfred is my go to guy! vehicles from here over the years. Alfred is my go to guy! More

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I had a wonderful experience with this dealership. Josh was very knowledgeable and helped me with the purchase of my new car. I would highly recommend Toyota of Cleveland and Josh to anyone! Josh was very knowledgeable and helped me with the purchase of my new car. I would highly recommend Toyota of Cleveland and Josh to anyone! More

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I would like to extend my sincere appreciation to Austin Calfee, Stockton Coffey, and Crystal Thompson for providing an exceptional experience from start to finish. Each of them demonstrated a level of prof Calfee, Stockton Coffey, and Crystal Thompson for providing an exceptional experience from start to finish. Each of them demonstrated a level of professionalism, patience, and genuine kindness that is increasingly rare to find. Throughout the entire process, they took the time to answer every question thoroughly, ensured I felt informed and comfortable with each step, and consistently went above and beyond to make the experience smooth and stress‑free. Their teamwork, communication, and commitment to excellent customer service truly stood out. If you are looking for a team that is knowledgeable, attentive, and truly dedicated to their customers, I would highly recommend working with Austin, Stockton, and Crystal. They made the entire experience outstanding, and I am incredibly grateful for their support. -Jennifer Richeson More

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The sales team and finance team were amazing from start to finish. We were in and out of there with the vehicle we wanted at a great price. Only took about an hour and a half for everything. to finish. We were in and out of there with the vehicle we wanted at a great price. Only took about an hour and a half for everything. More

by CELESTIALPHOENIX Verified Customer Verified Customer

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We had a great experience with Logan Maddox and Crystal at Toyota of Cleveland. Very professional and laid back atmosphere. Never felt pressure to buy, and all concerns were taken into account on our deal. at Toyota of Cleveland. Very professional and laid back atmosphere. Never felt pressure to buy, and all concerns were taken into account on our deal. Others really need to business like TOC. More

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Best auto dealership in the Tri-state area. Excellent selection. Competitive pricing. Puts customer concerns first, making sure all my concerns were met (and I had several!) Excellent selection. Competitive pricing. Puts customer concerns first, making sure all my concerns were met (and I had several!) More

by russell25 Verified Customer Verified Customer

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Excellent customer service, have previously and will continue to buy vehicles our from Toyota of Cleveland. continue to buy vehicles our from Toyota of Cleveland. More

by JARJOHNSON28 Verified Customer Verified Customer

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No high pressure, just honest and easy to work with team who answered all of our questions and make the whole process easy and enjoyable! who answered all of our questions and make the whole process easy and enjoyable! More

by Lori T Verified Customer Verified Customer

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