Crystal Thompson

Good job ontime and curteous. Priced extended service for tab 4 hybrid. Will purchase next visit. Priced extended service for tab 4 hybrid. Will purchase next visit. More

by JCKGTYLER Verified Customer Verified Customer

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Fantastic from start to finish. Everyone we came in contact with was fantastic. this was a great experience. Everyone we came in contact with was fantastic. this was a great experience. More

by belvaiii Verified Customer Verified Customer

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This was the easiest and most enjoyable car buying experience I have ever had. It was so well organized, efficient and very considerate of my wants and needs! Caleb Craig was Awesome! experience I have ever had. It was so well organized, efficient and very considerate of my wants and needs! Caleb Craig was Awesome! More

by david@exceptionallivingcenters.com Verified Customer Verified Customer

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We had such a great experience at Toyota of Cleveland! Alfred was the one who helped us, and he was amazing from start to finish. He was patient, knowledgeable, and never made us feel pressured at all—whi Alfred was the one who helped us, and he was amazing from start to finish. He was patient, knowledgeable, and never made us feel pressured at all—which made the whole process so much more enjoyable. Crystal in finance was just as great. She explained everything clearly, made sure we understood all of our options, and kept everything moving smoothly without feeling rushed or overwhelming. Honestly, the entire team was so accommodating and easy to work with. Buying a car can be stressful, but they made it feel simple and seamless. We’re so happy with our purchase and would absolutely recommend asking for Alfred if you’re in the market! More

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Salesman Caleb , manager Shane and finance manager Crystal worked hard amd made it so easy to get my new tacoma. Crystal worked hard amd made it so easy to get my new tacoma. More

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I've used Toyota of Cleveland for about 9 years and have always had a great experience with them. I've had 3 leases with them, the last of which I'm buying. On that note, Austin was very helpful with buying always had a great experience with them. I've had 3 leases with them, the last of which I'm buying. On that note, Austin was very helpful with buying out my lease. He seemed very knowledgeable and professional and took the time to run the numbers on several variations of the options available to help me make the most informed decision possible and for that I'm thankful. Crystal in finance was equally helpful and patent with me finalizing the loan. I also have to thank Angelia in the service department. She was very helpful and informative when I had specific maintenance related questions about my new vehicle. The staff at Toyota of Cleveland have always been kind and professional and I can't think of a single bad interaction with them all the way from the sales and reception staff to the financial and service department. I would definitely recommended them to friends and family looking to get into a new or used Toyota or to service their existing vehicle. More

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Jorge Alvarez was very professional and so warm. Wonderful person Stockton Coffee connected on a personal level with past experience Shane Defoor was wonderful Crystal Thompson was very inform Wonderful person Stockton Coffee connected on a personal level with past experience Shane Defoor was wonderful Crystal Thompson was very informative and knowledgeable in extended warranty information. All around a great group of people. More

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Matt provided one of the best car-buying experiences I’ve ever had. He was professional, honest, knowledgeable, and made the entire process smooth from start to finish. There was never any pressure, just gen ever had. He was professional, honest, knowledgeable, and made the entire process smooth from start to finish. There was never any pressure, just genuine help and great customer service. He answered all of my questions, kept everything straightforward, and made sure I was comfortable every step of the way. If you’re looking for someone who truly cares about his customers and goes above and beyond, ask for Matt. Highly recommend! More

by DUSTIN57 Verified Customer Verified Customer

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Helpful and friendly staff with great prices and selection of vehicles. I will definitely return to this dealership. selection of vehicles. I will definitely return to this dealership. More

by chrisanddeanahensley Verified Customer Verified Customer

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Everyone from the receptionist, Makayla, I think was her name, to Michael, to Cameron went above and beyond to help me. Best experience I’ve ever had with an auto dealer, by far. name, to Michael, to Cameron went above and beyond to help me. Best experience I’ve ever had with an auto dealer, by far. More

by BDKELLY81 Verified Customer Verified Customer

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