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Crystal Thompson
476 Reviews
After working in a BHPH industry for almost 16 years, I recently joined the Toyota of Cleveland family. It is my goal to make each individual sales process as smooth and enjoyable as possible, ensuring you have a pleasant experience. I love working with people and making a difference in each person's day.
Read more476 Reviews
Write a ReviewDealership Experience
6 yrs, 1 mo
Industry Experience
21 yrs, 7 mos
Languages Spoken
English
476 Reviews of Crystal Thompson
October 18, 2026
If you want a dealership and a team that genuinely cares about people when things go wrong, Logan, Crystal, Tyler, and Justin are the absolute best in the business about people when things go wrong, Logan, Crystal, Tyler, and Justin are the absolute best in the business More
by RENDERANDROOTLAB
Verified CustomerOther Employees Tagged: Tyler Ratledge, Justin Chretien , Logan Maddox
October 13, 2026
Callaway Covington was able to find the exact Toyota 4Runner I wanted! He was courteous, listened to my needs and got the job done! Callaway and Crystal Thompson made this a great experience. No press 4Runner I wanted! He was courteous, listened to my needs and got the job done! Callaway and Crystal Thompson made this a great experience. No pressure as we walked through the vehicle buying experience and everything was explained in detail allowing me to make decisions that suited my current lifestyle. I was also able to easily trade in my car, alleviating the need to try to sell it myself. A big thank you to all involved. Toyota of Cleveland is a great group to work with! More
by ccharniak
Other Employees Tagged: Callaway Covington
October 12, 2026
Everybody is great at this dealership from the service to the sales Kenny Jones is a great person and sales person this is the third car I have bought from him if there is a forth I hope it will be him tha the sales Kenny Jones is a great person and sales person this is the third car I have bought from him if there is a forth I hope it will be him that sales it to me crystal did the paperwork and I have had good luck I got her all three times as well she is a breath of fresh air love her to death never had a bad experience at toyota of cleavland toyota is a reliable vehicle and the guys and gals at cleavland toyota are a reliable team the owner should be proud of this team and I hope he is More
by setserservice
Other Employees Tagged: Tom Trout, Anthony Durbin, Andy Peek, Angelia Caronia, Kenny Jones, Michael Hampton, Matthew Reagan, Alison Smith
October 10, 2026
First time buying a car, they were helpful in explaining everything I needed to know. Got a deal on a car I thought was very reasonable and would recommend Toyota of Cleveland to friends. everything I needed to know. Got a deal on a car I thought was very reasonable and would recommend Toyota of Cleveland to friends. More
by SAGEHARLOCK
Other Employees Tagged: Ethan Thompson
September 25, 2026
Absolutely a wonderful experience start to finish. Knowledgeable salesman Ethan Thompson and Financial Representative Crystal Thompson was polite and informative. Incredible people and atmosphere fo Knowledgeable salesman Ethan Thompson and Financial Representative Crystal Thompson was polite and informative. Incredible people and atmosphere for a pleasantly engaging discussion about a wonderful vehicle! So thankful for the opportunity to share this experience with you all. More
by PHILLIPJ1964
Other Employees Tagged: Salesman Ethan Thompson
September 20, 2026
Everyone was very friendly as always. I have purchased numerous vehicles from this dealership and I will always come here for service and to purchase my vehicles I have purchased numerous vehicles from this dealership and I will always come here for service and to purchase my vehicles More
by richardlhawthorne
Other Employees Tagged: Mike Covington, Shane DeFoor, Jason Keith , Ethan thompson
September 19, 2026
I wouldn't chose any other dealership and their service center. We have bought all of our vehicles with them for a while now. Never have I ever left regretting or questioning anything. Matt Frady is awesom center. We have bought all of our vehicles with them for a while now. Never have I ever left regretting or questioning anything. Matt Frady is awesome salesman. Finance team is very knowledgeable and will help wherever they can and service time is a breeze. Easy and quick to set up. Love this dealership. They really try and please their customer reason I keep going back. More
by peepawmario13
Other Employees Tagged: Monte' Burney, Tom Trout, Tyler Ratledge, Justice Goodner, Angelia Caronia, Matthew Reagan, Alison Smith , Matt Frady, Jason Keith
September 17, 2026
Very helpful and works with you and if you ever need help go see them go see them More
by Lilly Carmley
Other Employees Tagged: Stockton Coffey, Julien Allinder, Dustin Shrader
September 13, 2026
I have been a customer for Toyota of Cleveland for many years and they are an exceptional dealership especially their service dept. I would highly recommend this dealership to anyone! years and they are an exceptional dealership especially their service dept. I would highly recommend this dealership to anyone! More
by Donalosi
Other Employees Tagged: Monte' Burney, Tom Trout, Tyler Ratledge, Andy Peek, Joey Abdullah, Justice Goodner
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