After working in a BHPH industry for almost 16 years, I recently joined the Toyota of Cleveland family. It is my goal to make each individual sales process as smooth and enjoyable as possible, ensuring you have a pleasant experience. I love working with people and making a difference in each person's day.
Read more421 Reviews
Write a ReviewDealership Experience
5 yrs, 7 mos
Industry Experience
21 yrs, 1 mo
Languages Spoken
English
421 Reviews of Crystal Thompson
April 13, 2026
Everyone from the receptionist, Makayla, I think was her name, to Michael, to Cameron went above and beyond to help me. Best experience I’ve ever had with an auto dealer, by far. name, to Michael, to Cameron went above and beyond to help me. Best experience I’ve ever had with an auto dealer, by far. More
Other Employees Tagged: Monte' Burney, Austin Calfee, Michael Hampton , Cameron, transporter
April 11, 2026
Salesman very friendly, professional, and attentive. The service department is first class too. I love Toyota of Cleveland and will stop here first in my new car search every time! The service department is first class too. I love Toyota of Cleveland and will stop here first in my new car search every time! More
Other Employees Tagged: Tom Trout, Anthony Durbin, Andy Peek, Luis Mendez, Angelia Caronia, Michael Hampton, Alison Smith
April 08, 2026
Great people and was upfront with pricing. No complaints from me whatsoever. Easy to deal with. No complaints from me whatsoever. Easy to deal with. More
Other Employees Tagged: Stockton Coffey, Tyler Gibson
April 04, 2026
I recently purchased a new Tacoma and had a great experience working with Dustin. He made the entire process smooth and straightforward, and I really appreciated his professionalism, honesty, and cle experience working with Dustin. He made the entire process smooth and straightforward, and I really appreciated his professionalism, honesty, and clear communication. Everyone at Cleveland Toyota was friendly and easy to work with, which made the experience even better. I’m very happy with my purchase and will definitely continue doing business with this dealership in the future. More
Other Employees Tagged: Dustin Shrader
March 29, 2026
They went above and beyond for us. .I am in love with my new Camry .I am in love with my new Camry More
Other Employees Tagged: Ian Bentley
March 29, 2026
Great people that, know their business. I would recommend this place to anyone. The sales person who helped me was great very knowledgeable of the car and the Toyota life style. I would recommend this place to anyone. The sales person who helped me was great very knowledgeable of the car and the Toyota life style. More
Other Employees Tagged: Josh Howard
March 24, 2026
The staff are all very courteous and helpful. Even changing my mind several times. They all were very patient. I felt I was getting very good treatment Even changing my mind several times. They all were very patient. I felt I was getting very good treatment More
Other Employees Tagged: Monte' Burney, Tyler Ratledge, Justin Chretien, Austin Calfee
March 11, 2026
We loved working with them! They go above and beyond to make sure you’re happy with your purchase and they are happy to help if you have any questions regarding any of the high They go above and beyond to make sure you’re happy with your purchase and they are happy to help if you have any questions regarding any of the high tech features! We also loved working with Kenny Jones and Crystal Thompson!! we highly recommend them if your looking at getting a new or used Toyota vehicle any time soon! More
Other Employees Tagged: Kenny Jones
March 10, 2026
The best friend dealership I have ever been all salesman and financing staff was so nice and helpful Caleb Craig was very knowledgeable if he had questions he went and got help Tyler Reetledse was very help and financing staff was so nice and helpful Caleb Craig was very knowledgeable if he had questions he went and got help Tyler Reetledse was very helpful to look up Vehicles we could afford help us get financing on our vehicle and Crystal Thompson was very helpful with our Financial signed and was very nice and friendly More
Other Employees Tagged: Tyler Ratledge, Caleb Craig
March 04, 2026
I recently bought a used truck at Toyota of Cleveland. Kenny Jones was the sales associate that worked with me along with Stockton Coffey as the sales manager and Crystal Thompson handled the finances. I Kenny Jones was the sales associate that worked with me along with Stockton Coffey as the sales manager and Crystal Thompson handled the finances. I can say enough about how easy they were to work with. I never felt pressured or like they were trying to hide anything. I was looking for a truck and they had one they wanted to sale so we just sat down and talked about it. It was just a good experience all the way through the process. I’m really pleased with the truck that I bought and I feel like I got a good deal on it. Thank’s guys. Keep up the good work. More
Other Employees Tagged: Stockton Coffey, Kenny Jones

