Crystal Thompson
Crystal Thompson at Toyota of Cleveland

Crystal Thompson

Finance Manager

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

5.0
301 Reviews

After working in a BHPH industry for almost 16 years, I recently joined the Toyota of Cleveland family. It is my goal to make each individual sales process as smooth and enjoyable as possible, ensuring you have a pleasant experience. I love working with people and making a difference in each person's day.

5.0

301 Reviews

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Dealership Experience

3 yrs, 8 mos

Industry Experience

19 yrs, 2 mos

Languages Spoken

English English

301 Reviews of Crystal Thompson

May 03, 2024

Dealership Rating
Employee Rating

Good customer service and nice employees! Had a great experience and smooth process with everything. Tyler Gibson helped us out the whole process and was the best! He often gave updates and w More

by ML
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Gibson

April 29, 2024

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Employee Rating

We were blessed when we met Alfred as we came in the door, and then he worked with us for several hours to purchase our Grand Highlander. We were able to trade two vehicles in, and that brought our tax More

by rtrdpilot
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 30, 2024

Toyota of Cleveland responded

We're so glad to know that Alfred was able to assist you in finding your Grand Highlander at Toyota of Cleveland! It's great hearing about the positive impact on your tax bill. We appreciate any recommendations and look forward to serving your family and friends in the future!

April 25, 2024

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Everyone there was very friendly. The salesman was a good guy and not pushy like others tend to be. Very nice and clean establishment too. More

by daniel
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Cox

Apr 26, 2024

Toyota of Cleveland responded

Daniel, we're glad to know you had a positive experience with our team at Toyota of Cleveland. We always aim for friendly service and a comfortable environment. Thanks for the review!

April 21, 2024

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They were are all genuinely amazing people to work with, and they made sure I got what I wanted. More

by Jake S.
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Recommend Dealer
Yes
Apr 22, 2024

Toyota of Cleveland responded

Jake, thank you for trusting Toyota of Cleveland with your business!

April 20, 2024

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Greg Bain is an Amazing employee at Toyota of Cleveland. From beginning to end EXCEPTIONAL CUSTOMER SERVICE!! More

by Jinathompson51
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Gregg Bain

Apr 22, 2024

Toyota of Cleveland responded

We're delighted to know that you had an exceptional experience with Greg & the team here at Toyota of Cleveland. Thanks for the wonderful review!

April 20, 2024

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Great experience. Mike Burr done an amazing job listening to my needs and finding me the perfect car! More

by Ashley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Burr

Apr 22, 2024

Toyota of Cleveland responded

Ashley, we're so glad to know that Mike was able to help you find the perfect car at Toyota of Cleveland. Thanks for sharing your great experience with us!

April 16, 2024

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I was happy with my experience and the people who i worked with were friendly and considerate. More

by Ben
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Recommend Dealer
Yes
Apr 17, 2024

Toyota of Cleveland responded

Thank you for coming to Toyota of Cleveland, Ben! We hope to assist you again!

April 15, 2024

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My experience with Tyler Gibson was fantastic. He was attentive and knew his product. Overall it was a great procedure. More

by bobbi3862
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Gibson

Apr 16, 2024

Toyota of Cleveland responded

We're glad to know that Tyler provided you with such a fantastic experience at Toyota of Cleveland. Thanks for the positive feedback and we hope to see you again soon!

April 08, 2024

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Employee Rating

I have had nothing but a positive experience every time I have visited Toyota of Cleveland. Salespeople listen to your expectations in a vehicle and are not at all pushy. Demetrius was especially helpful in More

by Lisa
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Durbin, Kenny Jones , Demetrius Beasley

Apr 08, 2024

Toyota of Cleveland responded

Lisa, we're so glad to know you've had positive experiences with us at Toyota of Cleveland. It's great that Demetrius and Crystal were able to assist in finding the right vehicle for you! We appreciate your kind words and look forward to seeing you again soon.

April 01, 2024

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Employee Rating

Great experience buying a car. Drove one but it wasn’t exactly what I wanted. Told Austin and he had exactly what I wanted coming in within 3 weeks. It came in less then a week lat More

by wtjacques
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stockton Coffey, Austin Calfee

Apr 02, 2024

Toyota of Cleveland responded

We're glad to know that Austin and our team at Toyota of Cleveland were able to help you find the perfect Grand Highlander! We appreciate your business and look forward to assisting with your wife's car soon!

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