After working in a BHPH industry for almost 16 years, I recently joined the Toyota of Cleveland family. It is my goal to make each individual sales process as smooth and enjoyable as possible, ensuring you have a pleasant experience. I love working with people and making a difference in each person's day.
Read more301 Reviews
Write a ReviewDealership Experience
3 yrs, 8 mos
Industry Experience
19 yrs, 2 mos
Languages Spoken
English
301 Reviews of Crystal Thompson
May 03, 2024
Good customer service and nice employees! Had a great experience and smooth process with everything. Tyler Gibson helped us out the whole process and was the best! He often gave updates and w Had a great experience and smooth process with everything. Tyler Gibson helped us out the whole process and was the best! He often gave updates and was very communicative. Thank you! More
Other Employees Tagged: Tyler Gibson
April 29, 2024
We were blessed when we met Alfred as we came in the door, and then he worked with us for several hours to purchase our Grand Highlander. We were able to trade two vehicles in, and that brought our tax door, and then he worked with us for several hours to purchase our Grand Highlander. We were able to trade two vehicles in, and that brought our tax bill down considerably! We will reccomend Alfred and Toyota of Cleveland to our family and friends!🙂 More
Other Employees Tagged: Alfred Odister, Jason Keith, Alfred Odister
April 25, 2024
Everyone there was very friendly. The salesman was a good guy and not pushy like others tend to be. Very nice and clean establishment too. The salesman was a good guy and not pushy like others tend to be. Very nice and clean establishment too. More
Other Employees Tagged: Jeremy Cox
April 21, 2024
They were are all genuinely amazing people to work with, and they made sure I got what I wanted. and they made sure I got what I wanted. More
Other Employees Tagged: Justin Chretien, Justice Goodner, Austin Calfee
April 20, 2024
Greg Bain is an Amazing employee at Toyota of Cleveland. From beginning to end EXCEPTIONAL CUSTOMER SERVICE!! From beginning to end EXCEPTIONAL CUSTOMER SERVICE!! More
Other Employees Tagged: Gregg Bain
April 16, 2024
I was happy with my experience and the people who i worked with were friendly and considerate. worked with were friendly and considerate. More
Other Employees Tagged: Monte' Burney, Justin Chretien, Shane DeFoor, Jason Keith, Angelia Caronia, Matthew Kress
April 15, 2024
My experience with Tyler Gibson was fantastic. He was attentive and knew his product. Overall it was a great procedure. He was attentive and knew his product. Overall it was a great procedure. More
Other Employees Tagged: Tyler Gibson
April 08, 2024
I have had nothing but a positive experience every time I have visited Toyota of Cleveland. Salespeople listen to your expectations in a vehicle and are not at all pushy. Demetrius was especially helpful in have visited Toyota of Cleveland. Salespeople listen to your expectations in a vehicle and are not at all pushy. Demetrius was especially helpful in finding the right vehicle for me. Professional and courteous! Crystal in finance was awesome as well! Great dealership. I feel I have friends there. More
Other Employees Tagged: Anthony Durbin, Kenny Jones , Demetrius Beasley
April 01, 2024
Great experience buying a car. Drove one but it wasn’t exactly what I wanted. Told Austin and he had exactly what I wanted coming in within 3 weeks. It came in less then a week lat Drove one but it wasn’t exactly what I wanted. Told Austin and he had exactly what I wanted coming in within 3 weeks. It came in less then a week later and I got my new Grand Highlander. Prices were more than fair compared to other Toyota dealers. Will be back for my wife’s car soon! More
Other Employees Tagged: Stockton Coffey, Austin Calfee