After working in a BHPH industry for almost 16 years, I recently joined the Toyota of Cleveland family. It is my goal to make each individual sales process as smooth and enjoyable as possible, ensuring you have a pleasant experience. I love working with people and making a difference in each person's day.
Read more481 Reviews
Write a ReviewDealership Experience
6 yrs, 2 mos
Industry Experience
21 yrs, 8 mos
Languages Spoken
English
481 Reviews of Crystal Thompson
November 11, 2026
We went to nissan first, they wouldnt even come out and speak to us. Went across the street and Logan didn't hesitate. He made the process easy. Thank you again Logan. speak to us. Went across the street and Logan didn't hesitate. He made the process easy. Thank you again Logan. More
Other Employees Tagged: Logan Maddox
November 10, 2026
Wonderful dealership. Kenny Jones and Crystal Thompson made my purchase of a new car very easy and enjoyable. Kenny Jones and Crystal Thompson made my purchase of a new car very easy and enjoyable. More
Other Employees Tagged: Kenny Jones
November 10, 2026
They were very helpful. They made sure I knew what I was getting and why, and they walked me through the process without pushing me too much one way or the other. They made sure I knew what I was getting and why, and they walked me through the process without pushing me too much one way or the other. More
Other Employees Tagged: Tyler Ratledge, Brett Patterson
November 03, 2026
Hud did a great job keeping us informed & expediting the process. We had awesome experience! process. We had awesome experience! More
Other Employees Tagged: Justin Chretien, Hud Bowers
November 01, 2026
We had a wonderful experience! Dustin was very friendly and easy to work with. He listened to what we wanted and found us the perfect option in our budget! Dustin was very friendly and easy to work with. He listened to what we wanted and found us the perfect option in our budget! More
Other Employees Tagged: Dustin Shrader
October 18, 2026
If you want a dealership and a team that genuinely cares about people when things go wrong, Logan, Crystal, Tyler, and Justin are the absolute best in the business about people when things go wrong, Logan, Crystal, Tyler, and Justin are the absolute best in the business More
Other Employees Tagged: Tyler Ratledge, Justin Chretien , Logan Maddox
October 13, 2026
Callaway Covington was able to find the exact Toyota 4Runner I wanted! He was courteous, listened to my needs and got the job done! Callaway and Crystal Thompson made this a great experience. No press 4Runner I wanted! He was courteous, listened to my needs and got the job done! Callaway and Crystal Thompson made this a great experience. No pressure as we walked through the vehicle buying experience and everything was explained in detail allowing me to make decisions that suited my current lifestyle. I was also able to easily trade in my car, alleviating the need to try to sell it myself. A big thank you to all involved. Toyota of Cleveland is a great group to work with! More
Other Employees Tagged: Callaway Covington
October 12, 2026
Everybody is great at this dealership from the service to the sales Kenny Jones is a great person and sales person this is the third car I have bought from him if there is a forth I hope it will be him tha the sales Kenny Jones is a great person and sales person this is the third car I have bought from him if there is a forth I hope it will be him that sales it to me crystal did the paperwork and I have had good luck I got her all three times as well she is a breath of fresh air love her to death never had a bad experience at toyota of cleavland toyota is a reliable vehicle and the guys and gals at cleavland toyota are a reliable team the owner should be proud of this team and I hope he is More
Other Employees Tagged: Tom Trout, Anthony Durbin, Andy Peek, Angelia Caronia, Kenny Jones, Michael Hampton, Matthew Reagan, Alison Smith
October 10, 2026
First time buying a car, they were helpful in explaining everything I needed to know. Got a deal on a car I thought was very reasonable and would recommend Toyota of Cleveland to friends. everything I needed to know. Got a deal on a car I thought was very reasonable and would recommend Toyota of Cleveland to friends. More
Other Employees Tagged: Ethan Thompson

