Justice Goodner
Justice Goodner at Toyota of Cleveland

Justice Goodner

Finance Manager

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

5.0
552 Reviews
5.0

552 Reviews

Write a Review

Dealership Experience

10 yrs, 9 mos

Industry Experience

10 yrs, 9 mos

Languages Spoken

English English

552 Reviews of Justice Goodner

June 16, 2026

Dealership Rating
Employee Rating

Great experience from start to finish! Noah, his Manager and Justice in Finance were outstanding. Purchasing this vehicle was easy and stress-free. The staff was pleasant, professional, an More

by laurazfelipe
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Covington, Noah Lockridge

Jun 16, 2026

Toyota of Cleveland responded

It’s great to hear your used Toyota RAV4 purchase was smooth thanks to Noah, his manager, and Justice in Finance. We’re glad our staff answered all your questions without pressure and made the experience stress free. We appreciate your recommendation and look forward to helping you again. Justin Chretien General Sales Manager 423-664-9715

June 05, 2026

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You couldn't ask for better people. Toyota of Cleveland helped me navigate the car buying process seamlessly. More

by Tiffany R.
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Justin Chretien, Matthew Frady

Jun 05, 2026

Toyota of Cleveland responded

It’s wonderful to hear our team made the car-buying process seamless for you. Thank you for choosing us for your new Toyota and sharing your feedback. Justin Chretien General Sales Manager 423-664-9715

June 03, 2026

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Employee Rating

Great service. Austin took the time to listen to what I was looking for and kept me informed of what was available or coming available. He was knowledgeable about t More

by patvarley
Sales Price Transparency
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Recommend Dealer
Yes
Jun 04, 2026

Toyota of Cleveland responded

It’s great to hear that Austin took the time to understand your needs and kept you updated on every step. Congratulations on your RAV4 Hybrid and thank you for choosing Toyota. Justin Chretien General Sales Manager 423-664-9715

June 02, 2026

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The dealership is hopping! A lot of new cars, good selection of used. Sales and staff are very friendly and go above and beyond. More

by christiearle5360
Sales Price Transparency
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Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Austin Calfee

Jun 02, 2026

Toyota of Cleveland responded

Thanks for highlighting our wide selection of new and used Toyota models and our team’s commitment to friendly service. We’re glad our staff could go above and beyond. Enjoy every moment in your Highlander. Justin Chretien General Sales Manager 423-664-9715

May 29, 2026

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Very professional and knowledgeable about features. Service was great. Austin Calfee listened to what I was looking for and kept me informed of cars that were available or coming available soon over a More

by patvarley
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
May 29, 2026

Toyota of Cleveland responded

Thank you for choosing a used Toyota RAV4 and for sharing your experience. Austin kept you informed over six months, Joey ensured everything moved along smoothly, and Justice made financing clear and easy with detailed warranty explanations. We’re glad the digital pad simplified the paperwork and that you felt supported without any pressure. Justin Chretien General Sales Manager 423-664-9715

May 17, 2026

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Better than I expected Ian and shane were very honest about pricinlg and availability there was no pressure to buy and no tricks with add ons I am very satisfied with the experience and would certainly r More

by duane259
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane DeFoor, Ian Bentley

May 17, 2026

Toyota of Cleveland responded

It’s great to hear Ian and Shane’s transparent pricing and availability made your visit pressure-free. We’re glad financing was simple and that your new Toyota RAV4 Hybrid exceeded expectations. We appreciate your recommendation. Justin Chretien General Sales Manager 423-664-9715

May 11, 2026

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Easy to work with! Very helpful and knowledgeable without being pushy. Would recommend to anyone! More

by ADAMRAY11
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Shane DeFoor, Brett Patterson , Caleb Craig

May 11, 2026

Toyota of Cleveland responded

Thank you for sharing your experience with our team. We’re delighted to hear that our knowledgeable approach felt comfortable and unpressured. We appreciate your recommendation and look forward to assisting you again with your Toyota. Justin Chretien General Sales Manager 423-664-9715

May 10, 2026

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Customer service second to none, cares about their customers, professional, and made our purchase fun! More

by emfaithfrazier
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Shane DeFoor , Caleb Craig

May 11, 2026

Toyota of Cleveland responded

Thrilled to hear our professional and caring team made buying your used Toyota 4Runner fun. Enjoy every adventure in your 4Runner. Thank you for your five-star feedback. Justin Chretien General Sales Manager 423-664-9715

April 20, 2026

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Great experience! Gregg and Shane were friendly and patient to work with on the purchase of our 2023 Toyota 4Runner from start to finish. Highly recommend! More

by Lmcclelland66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregg Bain, Shane DeFoor

Apr 20, 2026

Toyota of Cleveland responded

We’re thrilled Gregg and Shane could guide you through your 2023 Toyota 4Runner purchase with such patience and friendliness. Thanks for recommending us, and please reach out if there’s anything else we can do. Justin Chretien General Sales Manager 423-664-9715

April 15, 2026

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Employee Rating

Great salesman great finance manager. Great over all experience. Highly recommend Josh Howard as your salesman More

by Masonlm00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Chretien, Josh Howard

Apr 15, 2026

Toyota of Cleveland responded

Thanks for recommending Josh and recognizing our finance manager’s help with your used Hyundai Sonata purchase. We’re pleased the process went smoothly and that everything met your expectations. We look forward to assisting you again. Justin Chretien General Sales Manager 423-664-9715

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