Justice Goodner
Justice Goodner at Toyota of Cleveland

Justice Goodner

Finance Manager

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

5.0
560 Reviews
5.0

560 Reviews

Write a Review

Dealership Experience

10 yrs, 10 mos

Industry Experience

10 yrs, 10 mos

Languages Spoken

English English

560 Reviews of Justice Goodner

July 06, 2026

Dealership Rating
Employee Rating

Wrong bedliner was put on, so I had to wait extra time for them to put the right bedliner on and the bedliner is put on crooked.It's real obvious More

by terri.allen77
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Trout

Jul 06, 2026

Toyota of Cleveland responded

Thank you for taking the time to leave us this feedback. We apologize for the issue with the bedliner. Please give me a call to discuss. Justin Chretien General Sales Manager 423-664-9715

July 03, 2026

Dealership Rating
Employee Rating

Have traded with them for several years just like them and their service and cars More

by fate2x4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2026

Toyota of Cleveland responded

Hearing that you have trusted us for several years is wonderful. We’re glad the service on your Toyota Avalon and our vehicles has met your expectations. We look forward to continuing to assist you down the road. Justin Chretien General Sales Manager 423-664-9715

June 29, 2026

Dealership Rating
Employee Rating

My favorite dealership, ever! From the welcome to the finish and everything in between, Toyota of Cleveland is awesome. My salesman, Ian Bentley, was professional, yet easy going. More

by Johnnylargo1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane DeFoor, Ian Bentley

Jun 30, 2026

Toyota of Cleveland responded

Hi Johnny! Thank you for being a loyal customer of Toyota of Cleveland and for sharing your stellar review! We're thrilled to hear you're pleased with your new car, and our team made the process easy and enjoyable. We will pass along your kind words to Ian, Shane, and Justice. Congrats on your Toyota! Safe travels!

June 29, 2026

Dealership Rating
Employee Rating

Very friendly staff and salesman. Our salesman "Dustin" went above and beyond to get us in a new vehicle Will definitely recommend him to our friends and family. More

by Kdaugherty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dustin Shrader

Jun 29, 2026

Toyota of Cleveland responded

It’s wonderful to hear that Dustin provided such friendly and dedicated assistance to get you into your new Toyota. Thank you for recommending him to friends and family. Enjoy every moment behind the wheel! Justin Chretien General Sales Manager 423-664-9715

June 25, 2026

Dealership Rating
Employee Rating

This dealership in a whole is outstanding. Very helpful and friendly. I would highly recommend this dealership. More

by Crown dodgeram
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Shane DeFoor, Tyler Standridge

Jun 25, 2026

Toyota of Cleveland responded

We love hearing that you had an outstanding experience! Thanks from all of us at Toyota of Cleveland, and we hope to see you again in the future!

June 23, 2026

Dealership Rating
Employee Rating

Kenny was great to work with and made the purchase very easy. I appreciate the laid back experience. Everyone I met was genuinely nice. More

by shanabullock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Jones

Jun 23, 2026

Toyota of Cleveland responded

We’re thrilled Kenny’s laid back style made buying your Toyota Land Cruiser seamless. It’s wonderful that everyone you met was so friendly. Thank you for sharing your experience and congratulations on your new Land Cruiser! Justin Chretien General Sales Manager 423-664-9715

June 22, 2026

Dealership Rating
Employee Rating

I have bought 3 vehicles here as well as recommended my own family this dealership. Not your normal car sales man Matt frady will make sure you leave that dealership with the best of the best deals highly More

by Glendonjones98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 22, 2026

Toyota of Cleveland responded

Thank you for choosing Toyota for a third time and for recommending us to your family. We’re delighted Matthew could secure such a great deal for you. Enjoy your new Tacoma! Justin Chretien General Sales Manager 423-664-9715

June 19, 2026

Dealership Rating
Employee Rating

Looking for a new ride? Go see Alfred at Toyota of Cleveland! He’s honest, hardworking, and genuinely cares about his customers. He made the process simple and enjoyable. I More

by TALENA522
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 19, 2026

Toyota of Cleveland responded

Thank you for recommending Alfred and our team, Talena. We are thrilled to hear that you enjoyed the process from start to finish. See you next time at Toyota of Cleveland!

June 16, 2026

Dealership Rating
Employee Rating

Great experience from start to finish! Noah, his Manager and Justice in Finance were outstanding. Purchasing this vehicle was easy and stress-free. The staff was pleasant, professional, an More

by laurazfelipe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Covington, Noah Lockridge

Jun 16, 2026

Toyota of Cleveland responded

It’s great to hear your used Toyota RAV4 purchase was smooth thanks to Noah, his manager, and Justice in Finance. We’re glad our staff answered all your questions without pressure and made the experience stress free. We appreciate your recommendation and look forward to helping you again. Justin Chretien General Sales Manager 423-664-9715

June 05, 2026

Dealership Rating
Employee Rating

You couldn't ask for better people. Toyota of Cleveland helped me navigate the car buying process seamlessly. More

by Tiffany R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Chretien, Matthew Frady

Jun 05, 2026

Toyota of Cleveland responded

It’s wonderful to hear our team made the car-buying process seamless for you. Thank you for choosing us for your new Toyota and sharing your feedback. Justin Chretien General Sales Manager 423-664-9715

1
...

Dealership Inventory (179 Vehicles)

used 2024 Toyota RAV4 Hybrid car, priced at $38,892
2024 Toyota RAV4 Hybrid
used
Pearl exterior
Automatic
All-wheel Drive
new 2026 Toyota Tacoma car, priced at $42,749
2026 Toyota Tacoma
new
Supersonic Red exterior
Automatic
Four-wheel Drive
used 2025 Toyota GR86 car, priced at $34,890
2025 Toyota GR86
used
Steel exterior
Automatic
Rear-wheel Drive
used 2024 Toyota Grand Highlander car, priced at $50,890
2024 Toyota Grand Highlander
used
Storm Cloud exterior
Automatic
All-wheel Drive
used 2021 Ford F-150 car, priced at $40,894
2021 Ford F-150
used
Agate Black exterior
Automatic
Four-wheel Drive
new 2026 Toyota Tundra car, priced at $86,890
2026 Toyota Tundra
new
Magnetic Gray Metallic exterior
Automatic
Four-wheel Drive