Justice Goodner
Justice Goodner at Toyota of Cleveland

Justice Goodner

Finance Manager

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

5.0
585 Reviews
5.0

585 Reviews

Write a Review

Dealership Experience

11 yrs, 1 mo

Industry Experience

11 yrs, 1 mo

Languages Spoken

English English

585 Reviews of Justice Goodner

September 23, 2026

Dealership Rating
Employee Rating

They are very good with making you feel at home. They have serviced my vehicles for over 10 years. More

by brefuerzo
Recommend Dealer
Yes
Sep 23, 2026

Toyota of Cleveland responded

Thank you for the wonderful feedback and for over 10 years of loyalty! We’re glad our team continues to make you feel at home and provide great service for your vehicles. We truly appreciate your continued trust and support!-Toyota of Cleveland

September 23, 2026

Dealership Rating
Employee Rating

Gregg Bain was excellent. Honest, candid, and helpful through the whole process. He answered all our questions and made sure we felt comfortable. More

by J Wells
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregg Bain

Sep 23, 2026

Toyota of Cleveland responded

Thank you for your kind words! It's great to hear Gregg took excellent care of you. We hope you'll come back to Toyota of Cleveland next time we can be of service.

September 22, 2026

Dealership Rating
Employee Rating

Process went well with the exception of vehicle cleanup which was not done well at all. Floor mats not installed, car still dirty inside and out, plastic shipping still on the car. Our salesman helped me More

by jeffpmbrtn64
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2026

Toyota of Cleveland responded

Jeff, thank you for your feedback. We will share it with our team so we can address this situation internally. If we can help you with anything moving forward, please let us know. - Toyota of Cleveland

September 22, 2026

Dealership Rating
Employee Rating

Alfred was great! Everyone that handled my purchase was amazing! Highly recommend Royota of Cleveland More

by lizc317
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 22, 2026

Toyota of Cleveland responded

Hi Liz! We're glad to hear that Alfred and our team made your experience seamless. Thank you for choosing Toyota of Cleveland and for the recommendation! Safe travels ahead!

September 21, 2026

Dealership Rating
Employee Rating

I have worked with Tyler several times for purchasing several vehicles. Tyler goes above and beyond to help with finding the perfect vehicle. Very professional friendly and knowledgeable. More

by dculberson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Gibson

Sep 21, 2026

Toyota of Cleveland responded

Our team enjoyed helping you find the perfect Toyota Tacoma. Hearing that Tyler went above and beyond and that you appreciated his expertise and welcoming approach means a great deal to us. Justin Chretien General Sales Manager 423-664-9715

September 21, 2026

Dealership Rating
Employee Rating

Justice has been the finance manager for my car buying several times. Always very helpful and goes above and beyond to get everything done. Always professional and friendly to work with. More

by dculberson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Gibson

Sep 21, 2026

Toyota of Cleveland responded

Hi Culberson! Thank you for your fantastic review of Justice and the team! We truly appreciate your business and look forward to serving you again at Toyota of Cleveland. Safe travels!

September 20, 2026

Dealership Rating
Employee Rating

This is our second time buying from Toyota of Cleveland! The service here is unmatched! Greg Mull helped find us exactly what we needed as a family. He was so knowledgeable of all that we looked at, with no More

by haleyledford19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane DeFoor, Greg Mull

Sep 20, 2026

Toyota of Cleveland responded

Knowing that you found our service unmatched means a lot to our team. We’re thrilled you chose us again for the purchase of your used Subaru Outback. Greg guided you with no pressure, Shane crafted a deal to fit your budget, and Justice made financing effortless, all part of treating you like family at the heart of what we do. Justin Chretien General Sales Manager 423-664-9715

September 19, 2026

Dealership Rating
Employee Rating

I wouldn't chose any other dealership and their service center. We have bought all of our vehicles with them for a while now. Never have I ever left regretting or questioning anything. Matt Frady is awesom More

by peepawmario13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2026

Toyota of Cleveland responded

Knowing you trust us for both purchases and service means a lot to our team. Our finance team is glad they could help whenever needed, and our service department is pleased scheduling maintenance on your Camry Hybrid was quick and easy. Justin Chretien General Sales Manager 423-664-9715

September 16, 2026

Dealership Rating
Employee Rating

Best place to buy a car! loved every minute of it! thank you alfred and TOC More

by cayceew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alfred Odister, Alfred Odister

Sep 16, 2026

Toyota of Cleveland responded

Thanks for the five-star rating and for choosing our dealership for your Lexus LS 460 purchase. Alfred appreciates your kind words and is thrilled you enjoyed every minute of your experience. Justin Chretien General Sales Manager 423-664-9715

Sep 16, 2026

Toyota of Cleveland responded

Hi Caycee! Alfred and all of us at Toyota of Cleveland appreciate your great review. Thank you!

September 15, 2026

Dealership Rating
Employee Rating

We were created quickly and nicely by Tyler. He found us a few used trucks to look at and test drive and they bought our 2013 truck and off we went. More

by mjhorn20185
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tyler Standridge

Sep 15, 2026

Toyota of Cleveland responded

Hi MJ! Thank you for sharing your experience with Tyler! We hope to see you again at Toyota of Cleveland. Safe travels!

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