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Toyota of Cleveland - Service Center

McDonald, TN

4.9
348 Reviews
Call Service Center (423) 664-9715

348 Reviews of Toyota of Cleveland - Service Center

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October 24, 2024

This is our second time using this dealership and both times have been amazing! Both Tyler and Justice were awesome! The dealership is blessed to have them! We’re a handful so hats off to them! More

by forgetmenotrose72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Toyota of Cleveland responded

Thank you for choosing Toyota of Cleveland again! We're delighted to hear that Tyler and Justice provided such awesome service. We appreciate your kind words and look forward to assisting you in the future!

September 30, 2024

Always friendly, always accommodating. Great service advisor. The video of the technician explaining any issues is a great thing. More

by wayah64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Shadgett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Toyota of Cleveland responded

We're delighted to hear you enjoyed the friendly and accommodating service at Toyota of Cleveland. Thanks for highlighting our video updates from our technicians!

September 22, 2024

Tyler was amazing! He was quick & efficient! He knew what we needed to know about the vehicles we were looking at! He was so personable! We loved him! More

by Walkera718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Standridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike covington
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Sep 23, 2024 -

Toyota of Cleveland responded

Thank you for the fantastic feedback! We're delighted to hear that Tyler provided quick, efficient, and personable service at Toyota of Cleveland. Enjoy your new vehicle!

September 07, 2024

I love Cleveland Toyota! They are always kind, fast and knowledgeable. I won’t go anywhere else! More

by Rhester67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Durbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Toyota of Cleveland responded

Thank you for your continued support of the Toyota of Cleveland team! We appreciate your kind review and look forward to your next visit!

July 21, 2024

Great service. Service advisers do well to keep you informed. Service prompt to get you in and out More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2024 -

Toyota of Cleveland responded

This is great to hear, Don! Thank you for choosing Toyota of Cleveland!

May 01, 2024

I was late due to not remembering the time change between Pikeville and Cleveland. I called to apologize and was advised it was b not a problem. Came in got serviced and was out before 11 AM. More

by redbone51.harrington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Toyota of Cleveland responded

We appreciate your understanding and patience with the time change! It's great to know that our team at Toyota of Cleveland was able to accommodate you efficiently. Thanks for choosing us for your service needs!

April 10, 2024

Attention is always promptly given and considerations kindly addressed. I am happy for my Toyota to receive service here. More

by bauere
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Eddie Shadgett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2024 -

Toyota of Cleveland responded

Thank you for trusting the Toyota of Cleveland team with your service needs! We appreciate your support and look forward to your next visit!

March 07, 2024

Very friendly and professional. I was satisfied 100% the only place I'll ever go for all my vehicle needs/wants More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2024 -

Toyota of Cleveland responded

Hi Laura! We're delighted to know you had a 100% satisfying experience at Toyota of Cleveland! We look forward to being your go-to place for all your vehicle needs. Thanks for the support!

February 26, 2024

I have had my 2012 toyota sienna here for over 10 years and I come back for all the service. Their service is the best anywhere I've been. More

by Yanghua20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Foster
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Feb 26, 2024 -

Toyota of Cleveland responded

Hi Yanghua! We're so glad to know that you've trusted our team at Toyota of Cleveland with your Sienna for over a decade! Thanks for sharing your positive experience and we look forward to continuing to serve you in the future.

February 22, 2024

Pleasant visit and experience was as it should have been. Will revisit when it’s time! More

by newpa09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Thomas
Report | Print
Feb 22, 2024 -

Toyota of Cleveland responded

Thanks for giving our Toyota of Cleveland team the opportunity to earn your business! We appreciate your support and look forward to serving you again in the future!

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