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Toyota of Cleveland - Service Center

McDonald, TN

4.9
344 Reviews

344 Reviews of Toyota of Cleveland - Service Center

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July 21, 2024

Great service. Service advisers do well to keep you informed. Service prompt to get you in and out More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Toyota of Cleveland responded

This is great to hear, Don! Thank you for choosing Toyota of Cleveland!

May 01, 2024

I was late due to not remembering the time change between Pikeville and Cleveland. I called to apologize and was advised it was b not a problem. Came in got serviced and was out before 11 AM. More

by redbone51.harrington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Toyota of Cleveland responded

We appreciate your understanding and patience with the time change! It's great to know that our team at Toyota of Cleveland was able to accommodate you efficiently. Thanks for choosing us for your service needs!

April 10, 2024

Attention is always promptly given and considerations kindly addressed. I am happy for my Toyota to receive service here. More

by bauere
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Eddie Shadgett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Toyota of Cleveland responded

Thank you for trusting the Toyota of Cleveland team with your service needs! We appreciate your support and look forward to your next visit!

March 07, 2024

Very friendly and professional. I was satisfied 100% the only place I'll ever go for all my vehicle needs/wants More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Toyota of Cleveland responded

Hi Laura! We're delighted to know you had a 100% satisfying experience at Toyota of Cleveland! We look forward to being your go-to place for all your vehicle needs. Thanks for the support!

February 26, 2024

I have had my 2012 toyota sienna here for over 10 years and I come back for all the service. Their service is the best anywhere I've been. More

by Yanghua20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Foster
Feb 26, 2024 -

Toyota of Cleveland responded

Hi Yanghua! We're so glad to know that you've trusted our team at Toyota of Cleveland with your Sienna for over a decade! Thanks for sharing your positive experience and we look forward to continuing to serve you in the future.

February 22, 2024

Pleasant visit and experience was as it should have been. Will revisit when it’s time! More

by newpa09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Thomas
Feb 22, 2024 -

Toyota of Cleveland responded

Thanks for giving our Toyota of Cleveland team the opportunity to earn your business! We appreciate your support and look forward to serving you again in the future!

February 01, 2024

Always great service and their waiting room clean and inviting. Easy to set an appointment when I call. More

by JW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Toyota of Cleveland responded

Thank you for trusting the Toyota of Cleveland team with your service needs! We appreciate your support and look forward to your next visit!

January 31, 2024

I have been going to them for service for over a year. They take a video of what they do and text it to you and are prompt, kind and helpful. I asked them about trading in my Camry yesterday for a RAV4 be More

by atreegrows12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Toyota of Cleveland responded

We're delighted to know that you've had a positive experience with our service and sales team at Toyota of Cleveland. We strive for transparency in all we do, so it's great to see this reflected in your review. Enjoy the new RAV4!

January 29, 2024

Great service and very friendly staff. It was a pleasure to do business with them More

by c_horton65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Durbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Shadgett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Toll, Matthew Kress, Jeremy Thomas, Frankie Foster
Jan 29, 2024 -

Toyota of Cleveland responded

Horton, thank you for trusting us with your business! We'll see you next time. Safe travels!- The Toyota of Cleveland Team

January 22, 2024

Frankie is amazing! Very knowledgeable, honest, and accommodating! The service department would not be the same without her as a service advisor. Toyota better keep her! More

by Melinda Ramage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Foster
Jan 23, 2024 -

Toyota of Cleveland responded

Hi Melinda! We're delighted to know Frankie provided you with such a positive experience at Toyota of Cleveland. We appreciate your kind words and will pass them along!

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